Posts tagged:success

The Power of Small Wins in Leadership

By Gino Blefari

This week finds me once again in the familiar setting of my home office, where I began Monday with my usual WIG calls, continuing the tradition of starting my week focused and connected.

These regular WIG calls, simple as they may seem, are much like the ‘small wins’ highlighted in leadership studies. Each call, a small victory in itself, contributes to the larger framework of our organizational success, illustrating how minor accomplishments can lead to significant outcomes.

Read more: The Power of Small Wins in Leadership

In the vast expanse of academic literature, there’s a concept that resonates deeply with the principles of effective leadership—the “small win.” These are precisely what they sound like: minor victories that set the stage for broader, transformative changes. Research robustly supports that small wins, though seemingly modest, wield an influence far greater than the sum of their parts. They are the steady application of a small advantage that catalyzes a series of further victories.

Leadership Lesson #1: Focus on the Process, Not Just the Goal The journey to significant achievement often starts with small, consistent steps. The construction of the great pyramid provides a poignant example of this. It was built by laying one stone at a time, not with the entire structure in mind but with each individual action focused on correctly placing that one stone. This method teaches us a critical leadership lesson: the true power lies in focusing on the process rather than fixating solely on the goal. By paying attention to the process, every small action becomes a part of a larger narrative of success. Please take a moment to reflect on this point. It’s not just about reaching the pinnacle but about valuing each step that takes you there.

Leadership Lesson #2: Cultivate Patience and Steadiness We live in a time where instant gratification is often sought after, yet the magic of leadership lies in patience and the wonder of tiny triumphs. The daily disciplines that might seem trivial are what build up to grand achievements over time. This calls for a leadership style that values steadiness and the consistent effort of small actions, reinforcing the second lesson: the importance of patience and persistence in achieving long-term success.

Leadership Lesson #3: Commitment to the Journey True leadership is measured not by the culmination of efforts in grand achievements but by the depth of commitment to the ongoing journey. It’s about making daily progress toward your highest ideals and staying true to the path you’ve committed to. This approach to leadership celebrates the process itself as the real victory, not just the end result, which is merely the icing on the cake.

Reflect on the wisdom of Robert Louis Stevenson, who advised not to judge each day by the harvest you reap but by the seeds you plant. Equally important, consider the words of author Dale Carnegie, who observed that “any fool can criticize, condemn, and complain—and most fools do.” These reflections underscore the value of focusing on constructive actions and the positive steps we take daily, rather than dwelling on criticism or setbacks.

So, what’s the message? If we adopt the mindset that every small step is a part of a larger journey, we transform our approach to leadership and life. Just as the great pyramid was built one block at a time, effective leadership is built on the foundation of daily, small wins. These wins, though minor, are the building blocks that lead to significant achievements.

Embrace the small wins, for they compound into monumental victories over time. Your commitment to this steady, patient approach will not only lead to success but also define the kind of leader you are.



 



Posted by HomeServices of America

The Formula for Excellence: Insights from Top Performers

By Gino Blefari

This week, my travels find me at home on Monday morning conducting WIG calls with our CEO’s. On Monday afternoon I traveled to Orange County, CA for business meetings and to participate at the Mike Ferry West Coast Management Retreat.

As I reflect on the vibrant discussions at the Mike Ferry West Coast Management Retreat, I am continually inspired by the collective wisdom and energy of leaders striving for excellence. This annual retreat is a catalyst that recharges my commitment to growth and resilience. The insights gained here resonate deeply with the formula for success that distinguishes outstanding leaders. It is in these moments of collective learning and personal reflection that the essence of mastery begins to crystallize—where the fundamental principles of growth, repetition, mentors, and robust associations blend seamlessly to forge not only resilient leaders but also visionary architects of the future.

Read more: The Formula for Excellence: Insights from Top Performers

What distinguishes the most successful CEOs, Realtors, entrepreneurs, professional athletes, and leadership teams? If I were to distill their secret into a simple formula, here’s what it would look like:

Growth: The journey to excellence begins with a commitment to constant learning and refinement. The best in any field don’t just participate; they immerse themselves in their craft, gaining insights that elevate their performance beyond the average.

Repetition: Mastery requires more than just talent; it demands hard work. The adage “practice makes perfect” holds true, as repetition converts potential into unparalleled expertise.

Mentors: Behind every great achiever is a mentor who has guided them. These experienced individuals sharpen your focus, expedite your learning curve, and help you avoid pitfalls, saving you invaluable time.

Associations: You are the company you keep. Surrounding yourself with individuals who are leaders in their fields can significantly influence your energy, drive, and success. Their attributes—mastery, boldness, and an unmatched work ethic—can inspire and elevate your own aspirations.

Resilience: The path to success is fraught with challenges. Resilience is about transforming failures into stepping stones. The most successful individuals use setbacks as fuel to propel themselves forward.

Longevity: True success is measured over time. Consider Tom Brady, who played elite football well into his 40s, Mike Ferry as an elite real estate trainer, or Warren Buffet and Charlie Munger as elite investors, exemplifying how longevity can define a career. Staying longer in the game than what might seem reasonable or rational can lead to legendary status.

This approach to your professional life, where growth, repetition, mentorship, the right associations, resilience, and longevity converge, is not just about achieving success—it’s about becoming transformative in your field.

So, what’s the message? Reflect on these principles. Trust your instincts, ignore the naysayers, and continue refining your mastery. The rewards—joy, satisfaction, and the often unspoken treasures of excellence—are within reach. Embrace this journey, and let your dedication to your craft illuminate not only your path but also inspire those around you. Remember, fortune favors the RELENTLESS.

Posted by HomeServices of America

Thoughts on Leadership: The Caitlin Clark Effect

By Gino Blefari

This week my travels find me in northern California, taking meetings, conducting WIG calls and earlier today attending the Intero Honors event celebrating 2023 production.

As I sat in my family room Monday night, eagerly watching the NCAA Tournament second-round game between No. 1 seed Iowa and No. 8 seed West Virginia, I couldn’t help but feel a surge of emotion. There was a lot on the line as Caitlin Clark took the floor at Carver-Hawkeye Arena one final time. The tension was palpable as West Virginia’s defense made everything difficult for Iowa. Despite the challenges, Clark’s performance was nothing short of spectacular. She led the team with 32 points, including five 3-pointers and an impressive 11 of 12 free throws made. Witnessing her scoring prowess and the team’s resilience, especially with Hannah Stuelke’s crucial blocks, filled me with a sense of admiration and inspiration. It was this captivating moment, filled with determination and leadership, that compelled me to reflect and write about Caitlin Clark’s impact on and off the court in today’s blog.

Read more: Thoughts on Leadership: The Caitlin Clark Effect

Less than three years ago, the National Collegiate Athletic Association (NCAA) wouldn’t let female basketball players use the term ‘March Madness’ in their promotional branding. Today, that term is synonymous with one basketball player who has dominated headlines and rapidly become the most lucrative asset the league has known: Caitlin Clark, a 22-year-old female player from Iowa. As the highest-scoring athlete in college basketball history, she is making history both on and off the court.

Caitlin Clark’s meteoric rise has not only transformed college basketball but has also shattered gender biases in sports and media. Here are five leadership lessons we can learn from her:

  1. Unapologetic Authenticity: Clark refuses to conform to traditional expectations and stereotypes. She embraces her personality, on and off the court, without seeking approval or likeability. Leaders can learn from her authenticity and the power of being true to oneself.

  2. Confidence in Emotion: Clark demonstrates that emotion is not a gendered allowance. She is unapologetically emotional in her game, challenging stereotypes and advocating for the freedom to express emotions authentically. Leaders can learn to embrace emotions as a natural part of leadership, regardless of gender.

  3. Assertiveness and Self-Efficacy: She rejects tokenism and celebrates genuine recognition. Clark’s refusal to accept token gestures highlights the importance of self-efficacy and valuing one’s worth. Leaders can learn to advocate for meaningful recognition and opportunities based on merit, not token gestures.

  4. Breaking Cultural Biases: By transcending cultural biases and expectations, Clark sets a powerful example of breaking barriers and redefining norms. Leaders can learn to challenge biases within their industries and promote inclusivity and diversity.

  5. Inspiring Confidence and Self-Belief: Clark’s journey inspires confidence and self-belief in young girls and women everywhere. Her story encourages others to trust their instincts, value their potential, and embrace their uniqueness. Leaders can learn to cultivate confidence and empower others to embrace their strengths and lead with authenticity.

So, what’s the message? Caitlin Clark’s impact extends beyond the basketball court, teaching valuable lessons in leadership, authenticity, and empowerment. As we celebrate her achievements, let’s also reflect on the lessons she imparts and strive to emulate her fearless leadership in our own endeavors.

Posted by HomeServices of America

Thoughts on Leadership: Unveiling the Blueprint for CEO Success – 7 Key Lessons from Top Leaders

By Gino Blefari

This week, my travels took me on a whirlwind journey. It all began on Monday in my home office, where I kicked off the week by joining the early morning Berkshire Hathaway Energy call. Later that same day, I found myself jetting off to Orange County, CA for a series of important business meetings.

After a brief return home on Wednesday morning, I settled in that evening to gather my thoughts and put pen to paper for this blog. And now, I’m thrilled to announce that my adventures have brought me to New Orleans, LA for the Berkshire Hathaway HomeServices Sales Convention.

Read more: Thoughts on Leadership: Unveiling the Blueprint for CEO Success – 7 Key Lessons from Top Leaders

As I prepare for the excitement ahead, I can’t help but anticipate all that this year’s Sales Convention has in store. It’s a time for networking, learning, recharging, and connecting in the vibrant city of New Orleans.

Delving into the intricacies of 10 X companies, 10 X athletes, and 10 X CEOs over the years, I’ve unearthed a truth that dispels common misconceptions in corporate leadership. While the traditional image of a CEO may evoke visions of brilliance and innate talent, my exploration reveals a roadmap to success rooted in practical wisdom and learned skills. Through extensive research and insightful anecdotes, I’ve distilled seven essential lessons from the journeys of exceptional CEOs, offering guidance for aspiring leaders.

  1. CEOs Aren’t Born, They’re Made: Contrary to popular belief, the path to CEO status isn’t reserved for the privileged few or the exceptionally gifted. Rather, it’s a journey of honing leadership skills over time. The tales of CEOs like Don Slager, who rose from a garbageman to helm Republic Services, a Fortune 500 company, debunk the myth of innate genius, highlighting the significance of practical experience and insight gained from diverse roles within an organization.

  2. Make Fewer and Faster Decisions: In the fast-paced world of corporate leadership, the ability to make swift, decisive choices reigns supreme. Studies reveal that decisiveness is a hallmark of top-performing CEOs, exemplified by individuals like Steve Gorman, who orchestrated a remarkable turnaround for Greyhound Lines through bold and decisive action. Steve took over the bus company Greyhound Lines in 2003 when it was $140 million in debt. After being advised to either divide up the regions and sell off the company’s business in them, or to increase fare prices, Gorman had to decide quickly. Instead of consulting sales figures, he looked at a map of America. Gorman compared this map with the Greyhound route map and made the bold decision to stop all of the routes that serviced low-density populations. Thanks to this decisiveness, after four years, Greyhound Lines was making an annual profit of $30 million.

  3. Understand Your Stakeholders: Effective CEOs possess a keen understanding of stakeholders, navigating their motivations and perspectives with empathy and insight. By cultivating a culture of genuine curiosity and attentive listening, leaders like Neil Fiske, mainly known as the man who rescued the surf company Billabong, have transformed companies by aligning their strategies with customer needs and aspirations.

  4. Reliability and Consistency Matter: In the eyes of board members and peers, reliability is a cornerstone trait of effective leadership. CEOs who demonstrate discipline, thoroughness, and a consistent demeanor are favored over erratic counterparts. By honoring commitments and maintaining a steady course, leaders build trust and credibility within their organizations.

  5. Build Repeatable Systems: To navigate the complexities of leadership, CEOs must establish robust, repeatable systems that foster efficiency and minimize errors. Drawing parallels to the meticulous preparation of conductors and Navy SEALs, successful leaders like Jeff Schwartz, former CEO of Timberland, exemplify the power of systematic planning and preparation.

  6. Adapt to Future Trends: The demise of once-thriving giants like Kodak and Blockbuster underscores the importance of embracing change and adapting to evolving trends. CEOs who possess a forward-looking mindset, such as Jean Hoffman of the pharmaceutical company Putney, excel by anticipating shifts in their industries and capitalizing on emerging opportunities.

  7. Get Noticed for the Right Reasons: Climbing the corporate ladder requires more than just talent—it demands strategic positioning and proactive engagement. By becoming indispensable in niche areas, fostering relationships with key stakeholders, and seizing opportunities for visibility, aspiring CEOs like Damien McDonald carve out their paths to leadership. Damien McDonald declined a managerial position at Johnson and Johnson, a $50 billion firm, and chose to lead the $250 million spine division of Zimmer, a medical-device company. Under McDonald’s leadership, Zimmer saw growth of 12 percent, while the most he could have achieved at Johnson and Johnson would’ve probably been between one and two percent.

So, what’s the message? The journey to CEO excellence is not predetermined by pedigree or innate abilities. Rather, it’s a testament to the power of perseverance, adaptability, and a commitment to continuous learning and growth. Aspiring leaders can glean invaluable insights from the experiences of successful CEOs, paving their paths to corporate leadership with purpose and determination. So, the next time you find yourself at the precipice of leadership, remember, CEOs aren’t superhuman—they’re individuals who’ve embraced the art of leadership with passion and purpose, and so can you.

Posted by HomeServices of America

Thoughts on Leadership: Mastering Influence – The Art of Effective Leadership

By Gino Blefari

This week my travels found me starting Monday in my home office, conducting WIG calls with our CEO’s. On Tuesday, I joined the early morning Berkshire Hathaway Energy call, then hopped on a flight to Dallas, Texas. On Wednesday, I will be with Christy Budnick, CEO of Berkshire Hathaway HomeServices and our team at Corporate Magic for our upcoming Berkshire Hathaway HomeServices Sales Convention Show Review.

My desire for personal growth and contribution to the field of leadership is my inspiration for this week’s blog.

Read more: Thoughts on Leadership: Mastering Influence – The Art of Effective Leadership

Influence is an intricate dance of understanding, empathy, and strategic maneuvering. It’s not about wielding power or manipulating situations for personal gain; rather, it’s about aligning diverse interests toward a common goal, fostering collaboration, and inspiring others to exceed their everyday efforts. True influence transcends authority and communication; it’s about achieving outcomes that benefit everyone involved, not just oneself.

So, what exactly is influence, and how does it differ from leadership? Influence is the art of positively mobilizing oneself and others to affect interactions, tasks, relationships, communities, or groups. It’s about producing outcomes beneficial to all without resorting to coercion or manipulation.

On the other hand, leadership is a form of social influence that inspires people to surpass ordinary efforts, envisioning a new reality and fostering better and faster achievements. While leadership often takes the spotlight, influence, with its subtlety, plays a crucial role, even if behind the scenes.

It’s essential to distinguish influence from manipulation. Influence involves aligning diverse interests to serve a common purpose, while manipulation is self-serving and often harmful to others. Positive influence entails effective communication, empathy, and mutual respect, creating scenarios where everyone’s needs are considered and addressed. Manipulation, on the other hand, disregards others’ well-being for personal gain, leading to detrimental effects on trust and integrity.

Influence isn’t just about grand gestures or momentous occasions; it’s about the small, courageous steps we take, creating ripples of hope that eventually build potent currents of change. It involves understanding pressure points in various contexts, setting both task and relationship objectives simultaneously, and learning to influence in the moment, on the go.

However, being influential isn’t without its challenges. Leaders often face obstacles such as aligning divergent interests, balancing short-term and long-term priorities, setting and managing performance expectations, addressing performance shortfalls, and influencing market perception. These challenges require strategic planning, adaptability, and a deep understanding of the complex dynamics at play.

To become a master of influence, one must follow a fourfold path:

  1. Be strategically deliberate.
  2. Understand pressure points in context.
  3. Set task and relationship objectives simultaneously.
  4. Learn to influence in the moment, on the go.

By honing these skills and navigating the inherent challenges, leaders can inspire others, foster collaboration, and achieve lasting success.

So, what’s the message? Influence is a subtle yet mighty force in effective leadership. It involves aligning diverse interests, fostering collaboration, and inspiring others to achieve common goals. By understanding its intricacies and overcoming its challenges, leaders can wield influence to create positive change and achieve lasting success for themselves and their organizations.

Posted by HomeServices of America

Thoughts on Leadership: How Great Leaders Build Unstoppable Teams

Gino Blefari

In today’s fast-paced business landscape, the importance of great leadership in fostering unstoppable teams cannot be overstated. As someone deeply passionate about effective leadership and team dynamics, I’ve come to realize that successful teams are built on a foundation of community, careful recruitment, and a mindset that prioritizes potential over experience.

  1. Community Matters: Building a dynamic community within your organization is not just about team building exercises or corporate culture. It’s about fostering a sense of psychological ownership among team members, where they feel personally invested in the success of the organization or cause. This level of investment drives productivity, problem-solving, and loyalty. By seeing the potential in entire communities and nurturing ongoing dialogue and development, organizations can thrive beyond expectations.

  2. The High Cost of Bad Hires: I’ve gleaned invaluable wisdom from esteemed CEOs and mentors, among them Jack Welch, renowned for his tenure at GE. One of his enduring mantras, ‘Hire slow, fire fast,’ resonates deeply with me. Another principle I’ve adopted from Welch is what he aptly termed the ‘5, 10, 8 method.’ This approach entails hiring five employees, maximizing their productivity as if they were ten, yet compensating them as if they were eight. Embracing these philosophies not only underscores the importance of meticulous hiring but also emphasizes efficiency and resource optimization within the team.

  3. Want Great Teams? Be a Great Teammate: Effective team building starts with leadership being exemplary teammates themselves. It’s about investing in potential, being patient, and fostering a culture of open communication and mutual respect. Leaders must take the time to understand the needs and motivations of their team members, providing support and guidance to help them thrive.

  4. The Give and Take of Recruiting: Recruitment must be seamlessly integrated into the fabric of the company’s growth strategy, an ongoing endeavor rather than a sporadic event. By providing value to prospective candidates through initiatives like workshops and skill-sharing opportunities, organizations can effectively pinpoint individuals whose values align with the company’s ethos and demonstrate the potential to make significant contributions to the team. Reflecting on my experience building Intero, I implemented a practice dubbed ‘The Intero Story,’ where every employee and agent underwent a comprehensive session delivered by me, delving into Intero’s vision and values. This served as a litmus test for alignment – a core covenant where individuals were either fully committed or not, leaving no room for ambiguity.

  5. Hire for Potential, Not Experience: Rethinking recruitment to focus on potential rather than just experience can transform team dynamics. By viewing candidates as a set of potentials and providing opportunities for growth and development, organizations can unlock hidden talents and foster a culture of continuous improvement. Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.

So, what’s the message? Building unstoppable teams requires valuing potential over experience, fostering community, and meticulous recruitment. This approach empowers every team member to contribute their best, driving the organization to new heights. Great teams aren’t formed overnight but nurtured through ongoing investment and dedication from leaders who understand the power of community and the limitless potential of their team members. In the evolving business landscape, this holistic strategy ensures teams that are truly unstoppable.

    Posted by HomeServices of America

    Thoughts on Leadership: Building a Winning Team with the Three Bars Framework

    By Gino Blefari

    This week my travels find me at home after a very long week of travel with -9 temps in Denver, CO and 82 degrees in Key West, FL and coming off a 4th quarter comeback 49ers win!

    I started Monday with my typical WIG calls. On Tuesday, I had an early morning Berkshire Hathaway Energy weekly executive meeting followed by our monthly leadership meeting. 

    Read more: Thoughts on Leadership: Building a Winning Team with the Three Bars Framework

    In the dynamic world of leadership, the strength of a team hinges on the collective commitment to excellence. I firmly believe that each team member plays a crucial role in shaping the overall success.

    However, what happens when a standout player, once a beacon of success, starts veering off course?

    In the intricate landscape of business, where decisions sculpt the future, top leaders swear by a fundamental principle: safeguard your company’s culture with every staffing decision. It’s a testament to the profound belief that a robust company culture is the backbone of any triumphant enterprise.

    In this delicate equilibrium, even the most skilled individuals are subject to evaluation if their actions or attitudes pose a threat to the core values of your company’s culture.

    Have you ever pondered the impact of a lone “bad apple” within a team? Research paints a stark picture: a single individual has the potential to lead the entire team astray, tarnishing collective behavior and spirit.

    So, faced with such a predicament, the solution, though daunting, is crystal clear: they need to be let go.

    Now, the challenge lies in distinguishing who is uplifting your team and who is dragging it down. Enter the ingenious three bars framework – a simple yet potent tool. Pose this question: if every team member emulated the values and attitude of a specific employee, would they elevate, sustain, or lower your company’s average performance and morale?

    Those who raise the bar, the true champions of your culture, not only deserve recognition but promotion. Their positive influence should permeate throughout your organization. Conversely, those who lower the bar, regardless of past triumphs, must be let go. Their presence poses a threat to your company’s culture – a cost too steep for any business. The three bars framework isn’t confined to evaluations; it extends to recruitment. Every hiring decision is an opportunity to elevate our team’s standards.

    So, what’s the message? As a leader, prepare yourself for these decisive moments. They aren’t merely administrative actions; they are declarations of your unwavering commitment to fostering a thriving, positive, and resilient company culture.

    Posted by HomeServices of America

    Thoughts on Leadership: Kaizen – Unveiling the Power of Small Steps for Lasting Change

    By Gino Blefari

    This week my travels find me in Denver, Colorado and Key West, Florida. My first stop was to be with the team at Berkshire Hathaway HomeServices Colorado Real Estate for their all-company kick-off meeting and tomorrow morning I will be with the team at Berkshire Hathaway HomeServices Keys Real Estate for their all company meeting as well.  Among other topics I am sharing 6 philosophies on life and business so you can make 2024 your best year yet!

    Today we’re going to explore the Japanese word, Kaizen. Discovering the potential of making small, gradual changes to transform one’s life. Inspired by this approach, I aim to share insights on how incorporating small steps into your journey can lead to remarkable improvements. Join me as we delve into the principles of Kaizen, unlocking the secrets to positive change in various aspects of your life.

    Read more: Thoughts on Leadership: Kaizen – Unveiling the Power of Small Steps for Lasting Change

    #1 Taking Small Steps for Lasting Change – Harnessing the Power of Small Wins: Embarking on a journey of change is often met with challenges, and the frustration of failed resolutions is a common experience. However, the concept of Kaizen encourages the art of making small, incremental changes. By embracing Kaizen, you can skillfully navigate past the brain’s resistance to change and make the process more manageable. Whether your goal is adopting healthier habits, saving money, or breaking a bad habit, initiating change through small steps can pave the way for significant improvements.

    Moreover, incorporating the concept of small wins amplifies the transformative potential of your journey. Small wins are akin to the steady application of a small advantage. Once a small win is accomplished, it sets in motion forces that favor another small win. These cumulative victories leverage tiny advantages into patterns that convince individuals that more significant achievements are within reach.

    Celebrating small wins can be as simple as crossing off a task on your to-do list. This seemingly minor action, when acknowledged, elevates self-confidence and self-image. The acknowledgement of small wins not only propels you forward but also reinforces the belief that positive changes are not only possible but also attainable through a series of manageable steps.

    #2 The Power of Small Questions: To initiate change, start by asking yourself small questions. Much like acclaimed authors who begin their novels with simple inquiries, asking yourself small questions can lay the groundwork for transformation. By focusing on achievable tasks, you engage your brain, stimulate creativity, and pave the way for gradual solutions. Choose questions carefully to avoid triggering resistance and turn them into habits for sustained progress.

    #3 Mind Sculpture: Crafting Victory through Imagination and Routine: Delve into the transformative “mind sculpture” technique, a potent tool unlocking the potential of your imagination. Visualize yourself skillfully navigating future challenges, intricately detailing a mental rehearsal for success. Much like Olympic athletes mentally preparing for races, this technique cleverly tricks the brain into feeling experienced, thus making the process of change feel less daunting. Integrate mind sculpture into your routine to cultivate a positive mindset, fostering the ability to overcome obstacles.

    In the realm of real estate, success hinges not only on professional skills but also on the development of the right routines. Drawing inspiration from Michael Phelps’s coach, Bob Bowman, who believed in the power of creating effective routines for swimmers, I’ve applied a similar principle to my journey in the real estate business. Having invested a significant portion of my adult life studying from some of the best trainers, I’ve learned that to thrive in real estate, I must prioritize personal growth.

    The key revelation is that success in real estate necessitates working harder on oneself than on the job. Shifting my mindset from fear and merely getting through the day to fearlessness and confidence has been paramount. I crafted a series of behaviors aimed at changing my state, differentiating myself from other REALTORS®. These specific habits, unrelated to real estate but focused on cultivating the right mindset, positioned me as the most mentally resilient REALTOR® in any situation. This routine became the linchpin, enabling me to identify tiny advantages in a competitive business where victory is synonymous with securing the deal.

    #4 Make Your First Step Incredibly Small: Emphasize making your initial step as small as possible. Through a compelling example, we learn that starting with just one minute of exercise per day can lead to sustainable progress. Counterintuitively, small steps often result in faster change, allowing habits to form gradually and become a natural part of your routine.

    #5 Focus on Small Problems First: Addressing small problems can be an effective strategy when faced with overwhelming challenges. Tackling minor issues can lead to significant improvements. By dealing with small problems early on, you may uncover underlying issues and prevent larger complications. Pay attention to warning signs in various aspects of your life for smoother, proactive problem-solving.

    #6 Small Rewards for Big Motivation: Contrary to common belief, small rewards often outperform large ones. Learn from the success of modest rewards in fostering motivation and creativity. Implement small rewards in your life, as exemplified by individuals who motivated themselves through moment-by-moment rewards. Discover how these small incentives can keep you motivated on your journey of continuous improvement. I still have the Cross pen that was given to me in 1986 for being in the Top 1% at Fox and Carskadon. Small reward .. Huge impact. I can still picture Emmett Cashin handing me the pen and congratulating me.

    #7 Appreciate the Little Things in Life: Extend the Kaizen mindset to all areas of your life, especially relationships. Recognize the significance of small, day-to-day moments in strengthening connections. Understand the power of small gestures in predicting relationship success. Practice mindfulness in appreciating and acknowledging the little things, fostering a culture of continuous improvement.

    So, what’s the message? Implementing the principles of Kaizen can revolutionize your approach to change. By taking small steps, asking small questions, and appreciating the little things, you can achieve lasting transformations. I encourage you to embrace the Kaizen mindset, counter negative thoughts with positive questions, and remember … change doesn’t have to be difficult. Start your journey with small steps and witness the profound impact they can have on your life.

    Posted by HomeServices of America

    Thoughts on Leadership: Running with Mismatched Shoes

    By Gino Blefari

    As I kick off this new year, I participated in my regular Berkshire Hathaway Energy call. On Wednesday morning, I participated in the HomeServices of America Diversity MEETS monthly meeting superbly orchestrated by Teresa Palacios Smith, Chief Diversity, Equity & Inclusion Officer, where I had the honor to announce the recipient of the 2023 HomeServices Diversity Champion Award. This award was presented to Berkshire Hathaway HomeServices Georgia Properties – we celebrated and applauded their remarkable achievements and contributions toward advancing diversity and inclusion.  Heartfelt congratulations to them for being exemplary Diversity Champions! On Thursday morning, I also had the opportunity to speak to Intero’s Academy. During my talk, I shared the “6 Philosophies on Life and Business” to help make 2024 the best year yet.

    Read more: Thoughts on Leadership: Running with Mismatched Shoes
    1. There will always be somebody who’s better.
    2. Fueling Growth: Discontent Drives Inspiration.
    3. Find mentors.
    4. Commit to do the work.
    5. Struggle is Necessary for Human Growth.
    6. Our season of change.

    I’d like to offer this to all of our great companies – I’ll be in touch with our leadership teams to schedule in this new year.

    As I gear up for a busy January, I couldn’t help but reminisce about an inspiring story that I’ve shared before and wanted to share again as a reminder.

    A while back, a friend sent me a text asking, “Have you ever studied Jim Thorpe?” Intrigued, I revisited Thorpe’s remarkable journey, a story that has fascinated me since my childhood when I first read Bob Wheeler’s iconic book, “Jim Thorpe: The World’s Greatest Athlete.”

    Jim Thorpe, a track and field star hailing from Oklahoma, is widely regarded as one of the greatest American athletes of the twentieth century. Born as Jacobus Franciscus Thorpe with the name Wa-Tho-Huk (“Bright Path”), he carried the heritage of Sac, Fox, and Potawatomi Indian bloodlines along with French and Irish ancestry.

    There’s an iconic photo of Thorpe during the 1912 Olympics, standing on the track field with two different sneakers. This caught the attention of Wheeler, who embarked on a quest to uncover the truth behind the image.

    As the 1912 Olympics commenced in Stockholm, Thorpe dominated the pentathlon, leading the 1,500-meter run by almost five seconds. The weather was relentless during the three-day decathlon. On the opening day, Thorpe raced down the track, completing the 100-meter dash in a record-breaking 11.2 seconds, a feat unmatched until 1948.

    However, the story took an unexpected turn. On the second day of the decathlon, just minutes before the 1,500-meter race, Thorpe’s sneakers went missing (rumored to be stolen). Facing the challenge of being shoeless, Thorpe frantically sought help from his teammates. With one teammate offering an extra shoe that was too small and another shoe found in the garbage bin that was too large, Thorpe improvised.

    Wearing one too-small shoe and another too-large, the odds were stacked against Thorpe. Yet, with unmatched resilience, he stood on the Olympic starting line, facing the world’s best decathletes. And what did he do? He won, completing the 1,500-meter run in 4 minutes, 40.1 seconds.

    So what’s the message? Never give up. Despite the odds, despite the challenges, never give up. Take the shoes you’re given and run as fast as you can, just like Thorpe did at the Olympics.

    As we step into 2024, let’s embrace the spirit of Jim Thorpe—facing challenges head-on, adapting to what comes our way, and running towards success with unwavering determination.

    Here’s to a remarkable and resilient 2024!

    Posted by HomeServices of America

    Thoughts on Leadership: Compassion & Gratitude

    By Gino Blefari

    This week my travels find me starting Monday at my home office, conducting my usual WIG calls, and participating in the early morning Berkshire Hathaway Energy call. On Tuesday, I traveled to Orange County to attend the National Association of REALTORS® Annual Conference & Expo and that night, the RISMedia Power Broker Reception Dinner. On Wednesday, I had business meetings in Beverly Hills, California then traveled home in the evening. Today, I spent the morning presenting and participating in the virtual Intero Joint Leadership Meeting then sat down to write this post to you.

    If you’re following along with Thoughts on Leadership this month, you’ll know that November is ‘Gratitude Month,’ when all posts explore various life-changing, business-building, leadership-enriching aspects of gratitude. In response to last week’s post about positive self-talk, I received an email from Micheline Vargas, REALTOR®/sales associate with Berkshire Hathaway HomeServices California Properties. In addition to being a real estate professional, Micheline is also a Doctor of Public Health – Preventative Care. As Micheline explained in her email, she recently gave a talk at the California Properties’ Pasadena office about the benefits of gratitude and compassion, where she used research findings to outline how gratitude and compassion “can improve emotional, physical and social well-being.” Her course description explained that “people [who] practice gratitude and compassion experience greater social connection and are more altruistic. They have increased hope, optimism, and happiness. Research shows happy people have greater productivity, improved work quality, and even make more money. Practicing gratitude and compassion is also associated with reduced stress, depression, chronic pain, and cardiovascular disease.”

    Read more: Thoughts on Leadership: Compassion & Gratitude

    Talk about serendipitous timing!

    Because we’re focused on gratitude this month, I thought we too could take a stroll through the available research and resources on this topic as it relates to compassion and happiness, with due credit – and utmost gratitude – to Micheline for inspiring today’s post.

    Before we dive into the research, let’s first draw a line between gratitude and happiness. In a 2021 article published by the Harvard Medical School, experts explained that psychological research consistently and strongly links gratitude with greater happiness: “Gratitude helps people feel more positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships.”

    Now that we see how gratitude is tied to increased happiness, let’s discuss what happens when you feel really happy.

    William Shakespeare once wrote: “A merry heart goes all day. Your sad tires in a mile-a.”

    In a 2005 study, “The Benefits of Frequent Positive Affect: Does Happiness Lead to Success?” published by the American Psychological Association, researchers found that those who experience positive emotions – or to use Shakespeare’s words, those who are merry – tend to not only be more successful than those who experience negative emotions but also are more accomplished across “multiple life domains.” Why? The study cited that a positive mood helps people to “think, feel and act in ways that promote both resource building and involvement with approach goals.”

    In other words, positive, compassionate, and happy people believe they have the tools, skills, relationships, and knowledge necessary to achieve anything. They also believe, according to the study, that all these things can be expanded to further new goals and combat future challenges.

    As for gratitude, a 2022 article published by Mayo Clinic Health System reported that the expression of gratitude doesn’t just have positive mental benefits; it has positive physical benefits, too. “Studies have shown that feeling thankful can improve sleep, mood, and immunity. Gratitude can decrease depression, anxiety, difficulties with chronic pain and risk of disease,” the authors explained, likening gratitude to a kind of happy pill that allows your brain to appreciate the good in your life rather than harp on the negative. (In Micheline’s presentation, she notes that keeping a gratitude journal has been shown to improve sleep duration by an impressive 10%.)

    If you’re reading all this research and thinking, ‘Makes perfect sense, Gino, but how can I express more gratitude in my life to reap these kinds of psychological and physical rewards?’

    Here are a few places to get you started:

    • Keep a gratitude journal and add the practice of writing in it to your everyday routine (you can even use my own Gratitude Journal by clicking here).
    • Write handwritten thank you notes to people in your life and mail them out or deliver them each week.
    • Thank someone mentally whenever you’re reminded of the joy and happiness they’ve brought to your life.
    • Meditate or start a practice of meditation, which puts your brain in the present moment and allows it to observe what’s happening without judgment.
    • Volunteer your time for a worthy cause dedicated to helping the lives of others (expect to experience the classic “helper’s high” feeling of elation when you do this).
    • Put your phone away on your next walk or outing, and observe the sights, sounds and smells all around you.

    So, what’s the message? Joy may be the simplest form of gratitude but joy that’s shared becomes compassion, and a joyful, compassionate, grateful person is the most wonderful leader of all.

    Posted by HomeServices of America

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