Lessons from Virginia Beach and the Military Mindset

By Gino Blefari

This week, I had the honor of being the keynote speaker at Berkshire Hathaway HomeServices RW Towne Realty’s WIN ’25 Expo—an event dedicated to Worth, Innovation, and Network. The Expo brought together industry professionals for breakout sessions, agent panels, and impactful discussions on growth and leadership. I had the privilege of sharing insights on “The Morning Blueprint for Unstoppable Success” and leading a session on “18 Proven Strategies for Connecting and Creating Clients for Life.”

Earlier today, I spent two hours with the BHHS RW Towne Realty Leadership team, diving into a critical conversation on recruiting and retention—a topic at the heart of building and sustaining high-performing teams. Our discussion reinforced a fundamental truth: great leadership, whether in real estate or the military, is built on strategy, discipline, and adaptability. But beyond the content, what stood out most this week was the hospitality and strong culture of this extraordinary team.

A heartfelt shout-out to Barbara Wolcott, Chairman; Ron Foresta, Director of Operations; Rolston Audain, Director of Marketing & Luxury Collection; Regina Lewis, Digital & Social Media Specialist; Diane Gordon, Chief Operating Officer & President, New Homes Division; J. Van Rose, Jr., CEO; and many others who made this visit so meaningful.

My time with this group carried even greater significance when I learned about J. Van Rose, Jr.’s background. Before his distinguished career in real estate, he served as a Naval Flight Officer and Lieutenant Commander in the U.S. Navy. His journey—from serving our country to leading one of the industry’s most respected brokerages—is a testament to the discipline, adaptability, and commitment to excellence that define great leadership.

Virginia Beach, where the Expo took place, is a city deeply connected to the military. As I walked along the boardwalk near my hotel, two monuments caught my attention: the Naval Aviation Monument Park at 25th Street and Atlantic Avenue and the Navy SEAL Monument at 38th Street. It felt fitting that after reflecting on the SEAL leadership mindset last week, I found myself in a place that pays tribute to the courage, commitment, and excellence of those who serve.

Leadership—whether in the military or business—requires discipline, adaptability, teamwork, and resilience. These principles drive success in any organization. Here are three leadership lessons inspired by my time in Virginia Beach:

1. Discipline Breeds Excellence

Naval aviation is built on precision, preparation, and execution. Pilots and flight crews train relentlessly because there’s no room for error. In leadership, the same holds true. Success is never accidental—it’s the result of discipline, consistency, and an unwavering commitment to improvement. The best leaders set high personal standards and maintain the habits that drive excellence.

2. Adaptability: The Key to Overcoming Challenges

The Navy SEALs operate under the belief that “The only easy day was yesterday.” This mindset is about pushing limits, expecting challenges, and adapting to ever-changing conditions. In leadership, challenges will always arise—markets shift, teams evolve, and unexpected obstacles test our resolve. The best leaders don’t hesitate or dwell on setbacks; they pivot, problem-solve, and keep moving forward.

3. Teamwork is a Force Multiplier

Both of the monuments I visited honor not just individual heroism but the power of teamwork. In naval aviation and special operations, success depends on trust, communication, and collaboration. No mission is accomplished alone. The same applies in leadership—whether you’re leading a brokerage, running a business, or guiding a team, fostering a culture of teamwork amplifies results and drives long-term success.

So, what’s the message?

Last week’s lesson on Extreme Ownership emphasized the responsibility leaders must take for every aspect of their world. This week, in Virginia Beach, the military presence—and my time with BHHS RW Towne Realty—served as another reminder that great leadership is built on discipline, adaptability, and teamwork. Whether in business, aviation, or the battlefield, these qualities define the leaders who rise to the occasion, overcome challenges, and inspire those around them.

Thoughts On Leadership: Lessons from Extreme Ownership

By Gino Blefari

This week, my travels took me to Chandler, Arizona, where I had the privilege of speaking at the HomeTeam Summit. I was joined by Paul Spires, Founder of HomeTeam Inspection, as their keynote speaker. Every year, I look forward to engaging with HomeTeam’s leadership, franchisees, and industry professionals who are dedicated to excellence.

One of the unique aspects of HomeTeam’s franchisee onboarding process is that every new franchise owner receives powerful leadership books—one of them being Extreme Ownership by Jocko Willink and Leif Babin. When I was preparing for my keynote this week, I decided to re-listen to Extreme Ownership—a book I’ve long admired—to refresh my perspective on its core principles and how they apply not only to business but to leadership in every aspect of life.

As it turns out, there was another reason why I revisited Extreme Ownership ahead of the Summit. I learned that retired Navy SEAL Commander Jimmy May would also be speaking at the event, and his background immediately intrigued me. Commander May served 22 years in the Navy SEALs, leading combat teams, developing leadership training programs, and teaching combat ethics to both the Naval Special Warfare Community and the Navy JAG Corps. He completed seven deployments to the Middle East, earning three Bronze Stars and a Purple Heart. Today, he channels his vast leadership experience into his company, Mayday Executive Services, where he helps businesses build camaraderie and cohesion through shared intense experiences. He is also the CEO and a board member of Beyond the Brotherhood, a non-profit organization that helps Navy SEALs transition to civilian life.

Given his experience and leadership philosophy, Extreme Ownership felt more relevant than ever. At its core, the book is about one fundamental truth: leaders take full responsibility for everything in their world. There are no excuses, no blame-shifting, and no waiting for someone else to fix the problem. It’s about ownership at every level, whether you’re leading a Navy SEAL team into battle or running a business in an ever-changing industry.

As I revisited the book, one chapter stood out to me more than ever—The Dichotomy of Leadership. It serves as a powerful reminder that leadership is a delicate balance, requiring us to navigate seemingly opposing forces with intention and awareness. Here are some of my most impactful takeaways:

  1. A Leader Must Be Confident But Not Arrogant – True leaders must walk the fine line between confidence and arrogance. A leader who lacks confidence won’t inspire their team, but overconfidence can lead to blind spots and costly mistakes.
  2. A Leader Must Be Aggressive But Not Reckless – Leaders must take decisive action and move forward with purpose. However, recklessness—making impulsive decisions without considering the consequences—can harm the team and the mission.
  3. A Leader Must Be Disciplined But Not Rigid – The best leaders set high standards and enforce discipline, but they also remain adaptable. Strict adherence to a plan without adjusting for new information or obstacles can hinder progress.
  4. A Leader Must Hold Their Team Accountable But Also Offer Support – Accountability is crucial for high performance, but leaders must also provide mentorship, guidance, and support to help their team succeed.
  5. A Leader Must Care Deeply But Not Be Emotionally Attached – Great leaders care about their people and their mission, but emotional attachment must not cloud their judgment when making tough decisions.

Hearing from Commander May reinforced these principles. His career exemplifies what it means to own responsibility under the highest stakes imaginable, where leadership decisions mean the difference between mission success and failure. It was a reminder that Extreme Ownership isn’t just a philosophy for the battlefield—it’s a mindset that applies to every leader, entrepreneur, and professional looking to excel. When we own our responsibilities, decisions, and outcomes, we become better leaders—and that’s a lesson worth revisiting time and time again.

So, what’s the message? Leadership is about balance. A great leader understands the dichotomies that exist within leadership—confidence vs. humility, discipline vs. flexibility, and accountability vs. support. When we strike that balance, we create a culture of trust, performance, and growth. Whether on the battlefield, in business, or on the stage of life, the leaders who win are those who take extreme ownership while mastering the art of balanced leadership.

Thoughts on Leadership: Connecting and Creating Clients for Life

By Gino Blefari

This week, my travels find me at home in Northern California, where I had the pleasure of participating in two dynamic Intero meetings. The first took place at the Los Gatos, CA location, led by our dedicated COO, Terry Meyer. The second was hosted at the Los Altos, CA location by the exceptional Ladies of Los Altos (L.O.L.A). These gatherings were not only energizing but also deeply collaborative, as we shared insights and worked toward achieving our collective 2025 goals. The synergy and dedication of these teams reminded me of the immense power of connection and mutual support in driving success.

Last week I had the privilege of contributing to and celebrating at our HomeServices of America Diversity Meets monthly gathering. Alongside Teresa Palacios Smith, Chief Diversity, Equity & Inclusion Officer, we announced the recipients of the prestigious Diversity Champion Awards. It was an incredible opportunity to honor the remarkable work being done in the DEI space. Recognizing these trailblazers in diversity, equity, and inclusion was a powerful reminder of what true leadership looks like—bringing people together, fostering growth, and driving meaningful change.

Read more: Thoughts on Leadership: Connecting and Creating Clients for Life

I also had the opportunity to present at Intero’s Agent Training and Development program. My talk, “18 Proven Strategies on Connecting and Creating Clients for Life,” focused on actionable strategies designed to foster meaningful, lasting relationships in business.

As I shared these ideas, I was struck by how each principle reflects core leadership lessons that transcend industries.

Here are the 18 strategies, along with the leadership insights they offer:

  1. Be friendly first, and everything else falls into place.
    Leadership begins with approachability. A friendly demeanor fosters trust, paving the way for collaboration.
  2. Project your self-image in a way that breeds confidence in others.
    Confidence is contagious. Leaders inspire belief in others through self-assurance.
  3. Your ability to look someone in the eye as you speak to them is a telltale sign of your own self-respect.
    Eye contact reflects authenticity and integrity—hallmarks of strong leadership.
  4. Your consistent positive attitude will breed positive responses and positive results.
    Positivity in leadership sets the tone for resilience and creativity in teams.
  5. No connection is made without some form of risk.
    Great leaders understand that vulnerability is a bridge to deeper relationships.
  6. Ninety percent of success is showing up prepared.
    Preparation demonstrates commitment and earns respect.
  7. The less you focus on your motive to meet, the more likely it is that your connection will be successful.
    Leaders prioritize relationships over transactions, knowing genuine connections yield the best outcomes.
  8. Take a genuine interest in other people before you ask them to take a genuine interest in you.
    Empathy is the cornerstone of effective leadership. It’s about listening, not just leading.
  9. The sooner you can find something in common with the other person, the sooner all the barriers will disappear.
    Leaders seek common ground to unite diverse perspectives.
  10. The higher up the ladder you go, the more cautious people will be of your advances.
    Leadership requires humility to bridge the gap between positions of authority and approachability.
  11. Your projected image will often determine your ability to make a real decision.
    Leaders’ actions and image must align, as consistency builds credibility.
  12. People judge you by every action you take.
    Leadership demands accountability, as every decision shapes your legacy.
  13. Provide Value.
    True leaders focus on contribution—helping others achieve their goals.
  14. Transferring your message with excellent communication skills.
    Clear communication is a leader’s superpower, ensuring alignment and momentum.
  15. Staying in touch is more important and more valuable than making the initial connection.
    Leadership is about nurturing relationships over the long term.
  16. Since you don’t know what day a powerful connection will be made, you must be ready every day.
    Leaders embrace readiness, knowing opportunities can arise at any moment.
  17. Your present reputation determines your future fate.
    Leadership is built on trust—earned through consistent actions over time.
  18. Be yourself. Talk real, act real, be real, and you will find that others will do the same in return.
    Authenticity in leadership inspires authenticity in others.

Each of these principles serves as a reminder that successful connections aren’t just about gaining clients; they’re about leading with intention, empathy, and a commitment to mutual growth.

So, what’s the message?

Leadership isn’t just about leading teams; it’s about forging genuine relationships and inspiring confidence through your actions. The strategies I shared this week are as much about connection as they are about leadership. They remind us to prepare, stay authentic, and always provide value—not just for the immediate gain but for the long-term impact.

And as I said at the close of my presentation: “Grow for it!”

Thoughts on Leadership: Resilience in the Face of Tragedy

By Gino Blefari

This week has been deeply emotional as we’ve witnessed the devastating impact of the fires sweeping through Southern California. Lives have been lost, homes and businesses destroyed, and thousands of people, along with their beloved pets, have been displaced. The scale of this tragedy is difficult to comprehend, and our hearts ache for everyone affected.

Today, I want to dedicate my Thoughts on Leadership to those who have experienced unimaginable loss—whether it’s their home, their business, or their place of employment. I also want to honor the courageous first responders who have fought tirelessly on the frontlines to protect lives and property.

Read more: Thoughts on Leadership: Resilience in the Face of Tragedy

As real estate professionals, we understand the profound importance of a home. It’s more than a physical structure—it’s a sanctuary, a place where memories are created and cherished. The thought of losing that sense of safety and comfort in an instant is heart-wrenching. Watching rows of homes and businesses reduced to ashes, knowing each one represents countless stories and dreams, is simply devastating.

Many in our Berkshire Hathaway HomeServices family—agents, clients, and staff—have been directly impacted by this disaster. At least one office has been lost, and we know the full extent of the destruction will continue to unfold as access is restored to the affected areas.

Despite the enormity of this tragedy, I have been deeply inspired by the extraordinary acts of kindness and solidarity within our network. Agents in Southern California have opened their homes to provide shelter, shared food and clothing, and gone above and beyond to help families find temporary accommodations. Agents outside the disaster region have stepped up, reaching out to offer support in any way they can. This is the true strength of community and compassion.

For those looking to assist:

  • Berkshire Hathaway HomeServices California Properties’ The Charitable Foundation has established a Disaster Relief Fund. All contributions will be distributed to eligible agents and staff who have been impacted by the fires.
  • The Los Angeles Times is providing ongoing updates and resources for those affected and those who wish to help.

In moments like these, we are reminded of the resilience of the human spirit and the importance of standing together as a community. Let’s continue to support and uplift each other during this incredibly challenging time.

Thoughts on Leadership: A Fresh Start for 2025

By Gino Blefari

This week my travels find me at home, recharging, resetting, and putting the finishing touches on my 2025 goals while keeping calls and actual work to a minimum. It’s a moment to pause, reflect, and recalibrate—not just for what I hope to achieve but for who I want to become in the year ahead. There’s a sense of excitement in the air, a feeling that anything is possible when you approach a new year with purpose and positivity. And isn’t that what the New Year is all about? Not just celebrating another trip around the sun but also embracing the clean slate it offers—a chance to dream bigger, plan better, and grow stronger.

Read more: Thoughts on Leadership: A Fresh Start for 2025

To inspire your own fresh start, here are some of my favorite New Year’s quotes from brilliant minds and influential figures. Their words offer wisdom, encouragement, and a spark of motivation to guide us as we embrace all the possibilities this new year will bring. After each quote, I’ve shared my perspective to help connect the timeless wisdom of these words with practical insights for starting the new year on the right foot.

“Write it on your heart that every day is the best day in the year.” – Ralph Waldo Emerson
Here’s how I see it: every day—not just January 1—offers a chance to begin anew. When you wake up with an optimistic mindset, you create the conditions for success, not only for the day but for the future you’re building one step at a time.

“Cheers to a new year and another chance for us to get it right.” – Oprah Winfrey
My take is this: mistakes are inevitable, but growth is optional. As we step into 2025, let’s embrace the lessons of 2024, owning our missteps and using them as a foundation for transformation. The beauty of life is that it continually offers us chances to improve and evolve.

“It’s the inspired student that continues to learn on their own. That’s what separates the real achievers in the world from those who pedal along, finishing assignments.” – Neil deGrasse Tyson
What this means to me is: leaders who thrive are perpetual learners. Every book, conversation, or experience has the potential to teach us something new. Remember, smugness comes before arrogance and arrogance is the precursor to disaster. Once you think you know it all, your slide to mediocrity has already begun.

“The best is yet to come.” – Frank Sinatra
These words may have been sung, not spoken, but they still resonate deeply. This resonates with me because: the secret to staying motivated is gratitude. When you cultivate a heart full of gratitude, you naturally remain open to the opportunities and greatness that lie ahead.

“The secret of change is to focus all your energy not on fighting the old but on building the new.” – Socrates
Here’s how I see it: when it comes to achieving your goals, the key is focus. Identify the lead measures—the actionable steps that will drive results—and pour your energy into them. Progress is built on intentionality, not distractions.

“Resolve to keep happy, and your joy and you shall form an invincible host against difficulties.” – Helen Keller
What this means to me is: happiness is a choice, and positivity is contagious. As leaders, we set the tone for those around us. When we choose joy, we create an environment where challenges are met with resilience and creativity.

“Research shows that 80% of people give up on their New Year’s resolutions by the second week of February!” – Anthony Robbins
In my view, this reminds us that this startling statistic underscores the importance of clarity and commitment. Resolutions without systems are just wishful thinking. Define your goals with precision, connect them to your ‘why,’ and build an execution strategy that ensures accountability.

“The future belongs to those who believe in the beauty of their dreams.” – Eleanor Roosevelt
My take is this: belief is the catalyst for achievement. Program the non-conscious portion of your brain to think positively about your goals. The non-conscious part of your brain is servile. It sets no goals of its own and does not judge the merit or value of the goal. It only tries to carry out the given order. Train your brain to believe in the achievement of your goals and it will do everything in its power to carry out the order until it turns into reality.

“What we know is a drop, what we don’t know is an ocean.” – Isaac Newton
This resonates with me because: as we step into a new year, let’s remain humble, hungry, and smart. Humble enough to acknowledge we have more to learn, hungry enough to pursue growth relentlessly, and smart because you can always find ways to be more productive, more efficient and more effective in the work you do as a leader.

So, what’s the message?
As John F. Kennedy once said: “Change is the law of life. And those who look only to the past or present are sure to miss the future.”

As leaders, it’s our responsibility to recognize the shifts around us, equip our teams with the tools they need, and turn change into an opportunity. Here’s to embracing the possibilities of 2025 with confidence, clarity, and enthusiasm.

Best wishes for a bright future and a happy, healthy New Year!

Thoughts on Leadership: The Power of Compassion in Leadership and Culture

By Gino Blefari

This week, my travels took me to Wilmington, North Carolina, where I arrived Monday evening from Northern California. On Tuesday morning, I had the pleasure of spending time with the Berkshire Hathaway HomeServices Carolina Premier Properties team. Jeff Sweyer and Whitney Leonard were gracious hosts, offering hospitality that truly embodied the spirit of the season. During my visit, I shared my daily routine for success—a strategy designed not only to foster personal achievement but to empower every team member to make 2025 their best year yet. I also shared our business strategy coaching program to further enhance their success in the coming year.

From Wilmington, I traveled to Atlanta, Georgia, on Tuesday afternoon to meet with Jenni Bonura, CEO of Harry Norman Realtors. It was wonderful to catch up with Jenni and discuss the outstanding work she is leading. My Wednesday began with the Berkshire Hathaway HomeServices Georgia Properties team at their all-company holiday breakfast event. The hospitality was exceptional, hosted by DeAnn Golden, Todd Tucker, Kathy Connelly, and Gwen Goodman. Their warm and vibrant culture was evident in every detail of the event.

Read more: Thoughts on Leadership: The Power of Compassion in Leadership and Culture

From Atlanta, I traveled to Las Vegas, Nevada, on Wednesday evening for a dinner meeting with Jack Woodcock, the original founder of Berkshire Hathaway HomeServices Nevada Properties. Hearing about his life and business journey was truly enriching. Conversations like these always inspire me and deepen my appreciation for the remarkable legacy within our organization.

On Thursday morning, I met with Troy Reierson, CEO of Berkshire Hathaway HomeServices Nevada, Arizona, and California Properties. We discussed his 2025 Wildly Important Goals (WIGs), and as always, it was a pleasure to exchange ideas with Troy. Following this meeting, I took time to reflect and write this blog before preparing to travel home.

Experiencing such genuine care and hospitality from these remarkable teams reminded me of the importance of compassion in leadership. Compassion shapes not only the culture of an organization but also the individual journeys of those we lead. It is a value that has guided my own path and continues to inspire me every day.

Compassion holds a special place in my heart and history, as it was Value #2 in Intero’s value pyramid when we founded the company back in 2002. For me, it wasn’t just a word on paper. It was—and still is—a principle we lived by. Every agent and employee who joined our team stepped into the Cupertino Headquarters boardroom to hear “The Intero Story,” where I shared the values that defined our culture. Compassion stood out as a cornerstone of how we treated each other, our clients, and the communities we served.

Why compassion? Because in a people-focused industry like real estate, our success hinges on relationships. Compassion allows us to connect, to understand, and to serve at the highest level. It inspires us to go beyond transactions and truly support clients during some of the most significant transitions of their lives.

As leaders, compassion isn’t just about kindness—it’s about creating an environment where people feel valued, respected, and heard. It’s about walking in someone else’s shoes and leading with both empathy and purpose. Whether it’s helping a colleague through a tough time, supporting a client facing challenges, or giving back to your community, compassionate actions ripple outward and create lasting impact.

I encourage you to embrace compassion not just this month but as a year-round leadership practice. Here are a few ways to bring compassion into your leadership style:

  1. Listen to Understand – Take time to truly hear the people you lead. Often, just listening can be the most compassionate thing you do.
  2. Lead by Example – Show compassion in your actions. Whether it’s flexibility for a team member in need or kindness to a frustrated client, your example sets the tone for your organization.
  3. Celebrate Diversity – This season reminds us of the beauty in different traditions and beliefs. Embrace the diversity of your team and clients, and let compassion guide you in fostering inclusion and respect.
  4. Give Back – As leaders, we are uniquely positioned to drive change. Find ways to give back to your community, whether through charitable initiatives or volunteering as a team.

So, what’s the message? Compassion isn’t just a seasonal sentiment; it’s a vital leadership quality. It strengthens culture, builds trust, and fosters the kind of meaningful connections that define both leadership and life. As we celebrate this season of light and love, let’s lead with compassion in everything we do.

On a personal note, I’ll be taking some time off next week to enjoy the holidays with my loved ones. I want to wish all of you a season filled with compassion, connection, and joy. Thank you for your continued readership, and I look forward to sharing more thoughts on leadership with you in the new year.

Wishing you all the best for a wonderful holiday season and an inspiring start to 2025!

Thoughts on Leadership: Resilience in the Face of Life’s Winds

By Gino Blefari

This week has been a whirlwind of activity. My travels took me to Orange County on Tuesday afternoon, where I prepared for a packed Wednesday of business meetings, a Townhall and filming for the Berkshire Hathaway HomeServices brand and network. The day concluded at the Marconi Automotive Museum, celebrating the holidays and a successful year with our HSF Affiliates team. By Wednesday evening, I was back home, and earlier this morning, I had the honor of participating in and presenting at Team Intero’s Intero Academy. As you read this, I’m at Levi’s Stadium, cheering on my 49ers as they face the Los Angeles Rams, surrounded by some of my closest and dearest friends.

Reflecting on this week, I’m reminded of those inflatable tube figures you often see outside car washes or dealerships. They sway wildly in the wind—one moment upright and animated, the next crumpled and lifeless. It’s a whimsical sight, but it serves as a powerful metaphor for how we navigate the highs and lows of leadership, constantly adapting to the forces around us.

Over 2,500 years ago, the Buddha identified the “eight worldly winds” that shape our emotions and psyche: pleasure and pain, praise and criticism, fame and insignificance, success and failure. These pairs represent the forces we seek or avoid, the hopes that lift us and the fears that bring us down. Despite the passage of time, these winds remain just as relevant today.

In the Buddhist tradition, the ability to navigate these forces is called Upekkha, often translated as equanimity—calmness or composure. A modern interpretation might be resilience. Upekkha isn’t about shutting out emotions or becoming unfeeling; instead, it’s about responding mindfully rather than reacting impulsively. Cultivating this resilience forms the bedrock of genuine confidence and effective leadership.

In leadership, we are constantly navigating these same forces—success and failure, praise and criticism, growth and setbacks. The key isn’t to avoid them but to steady ourselves amid the turbulence. Here are three leadership lessons to help you stay grounded, no matter the winds you face:

  1. Practice Mindful Responses
    Great leaders don’t react impulsively; they take a moment to assess and respond thoughtfully. Whether it’s navigating criticism or handling unexpected setbacks, pause and reflect before making decisions. This composure not only builds your confidence but also inspires trust among your team.
  2. Embrace Flexibility
    Life and leadership are unpredictable. Resilient leaders adapt to shifting circumstances without losing sight of their core values. Flexibility is a strength that allows you to pivot when necessary while staying aligned with your long-term goals.
  3. Stay Centered Through Purpose
    At the heart of resilience is a strong sense of purpose. When you focus on what truly matters—your mission, values, and the people you serve—you’re less likely to be thrown off course by short-term setbacks or fleeting successes. Purpose acts as your anchor, keeping you steady in rough waters.

Resilience doesn’t mean the challenges will stop coming—they won’t. But with practice, you can strengthen your ability to face them, find balance, and lead with intention.

So, what’s the message?
Leadership isn’t about avoiding the winds of life; it’s about building the resilience to navigate them. By drawing inspiration from the timeless wisdom of Upekkha, we can learn to respond with intention, adapt with grace, and ground ourselves in purpose. In doing so, we not only grow as leaders but also inspire those around us to face challenges with confidence and composure. Remember, it’s not the wind but how you set your sails that determines your direction.

Thoughts on Leadership: Lessons from the Road

By Gino Blefari

This week, my travels took me on a whirlwind tour across the West, connecting with some of the best and brightest in our company. It all began on Monday with a flight from Northern California to the vibrant city of Las Vegas, Nevada. By Tuesday morning, I was at the Berkshire Hathaway HomeServices Nevada Properties Summerlin office, where I joined 250 of our incredible team members for a fireside chat with Troy Reierson, CEO. The day continued with a leadership lunch and concluded with a lively networking event that evening.

The next morning, before the sun rose, Troy, John Thompson (General Manager), and I boarded a plane bound for Arizona. There, we followed a similar agenda with our dedicated Berkshire Hathaway HomeServices Arizona Properties team, where I had the pleasure of reconnecting with my dear friend and agent, Dennis Alaburda—shoutout to him! By Thursday morning, the three of us were back in the air, heading to Yorba Linda, California, to meet with our Berkshire Hathaway HomeServices California Properties team at the Richard Nixon Library & Museum for another inspiring day.

Read more: Thoughts on Leadership: Lessons from the Road

What struck me most throughout this week wasn’t just the packed agenda—it was the people. I was energized by the leadership teams, our incredible realtors, and the hardworking staff who are the heart and soul of this organization. For some, it had been months since we last crossed paths—back in March in New Orleans. Reuniting reminded me of the power of these connections and the shared passion that drives us all.

As I reflect on this week’s travels and conversations, I’m struck by how each interaction reinforced timeless leadership principles that we can all apply in our daily lives. Whether it was during the fireside chats, connecting with our incredible teams, or simply observing the dynamic energy in the rooms, several lessons stood out to me:

1. Relationships Are Everything
One of the key takeaways from the fireside chats was the importance of relationships. Troy opened with a powerful reminder of how connections can evolve over time, saying, “We connected in 2017 through a mutual friend… look at us today and how we’ve grown as people. Can you share your journey?” This resonated deeply with me because, time and time again, I’ve seen how investing in relationships—whether with colleagues, mentors, or clients—creates a strong foundation for enduring success.

2. Balance Accountability with Inspiration

Troy highlighted something I strive for as a leader: holding people accountable while keeping them motivated and honored to be part of the team. This balance isn’t easy, but it’s essential. Accountability drives performance, while inspiration fosters loyalty and engagement. Leaders who master both can unlock extraordinary potential in their teams.

3. Lead with Curiosity and a Growth Mindset

Throughout the week, I noticed the energy that comes from curiosity. In the fireside chats, we discussed the value of being a lifelong learner—whether through studying, exploring new perspectives, or adapting to change. Leadership isn’t about having all the answers; it’s about staying curious and open to growth.

4. Family Values Inform Leadership
I shared how raising my daughters has profoundly influenced my leadership decisions. The lessons we pass on to those we love—integrity, empathy, compassion, and perseverance—are often the very same values that make us effective leaders. Keeping sight of what truly matters helps us stay grounded and authentic in our leadership roles.

5. Celebrate the Team’s Contributions

During each stop on this week’s journey, what struck me most was the collective energy of our teams. Leadership isn’t a solo act—it’s about empowering others to thrive. Taking time to celebrate successes, acknowledge contributions, and simply reconnect with your team can reignite passion and drive.

So, what’s the message?

Leadership is a journey defined by the relationships we nurture, the lessons we embrace, and the values we uphold. This week reminded me of the importance of staying connected—to our teams, our mentors, and ourselves. Whether it’s standing tall during challenges, celebrating the contributions of others, or leading with curiosity and a growth mindset, great leadership is about creating an environment where people feel inspired, valued, and empowered to succeed. As we move forward, let’s remember that leadership isn’t just about reaching the destination—it’s about the connections and growth we experience along the way.

Thoughts on Leadership: Giving Thanks for Perseverance and Gratitude

By Gino Blefari

This week my travels find me at home, starting off Monday with a recording session for RISMedia’s Real Edge Podcast alongside a longtime friend and colleague, John Featherstone. Connecting with John was a great reminder of the importance of fostering relationships built on mutual respect and shared goals—a theme that feels especially fitting during this season of gratitude.

Today, I’m focused on reviewing slide decks and materials for upcoming presentations and meetings. And tomorrow, I’ll set all work aside to celebrate Thanksgiving with my family, savoring the chance to reflect on the blessings of the year and the joy of togetherness.

Read more: Thoughts on Leadership: Giving Thanks for Perseverance and Gratitude

Thanksgiving is a holiday that holds a special place in my heart. It’s non-denominational, welcoming everyone to celebrate, and its core message of gratitude provides a refreshing opportunity to reset our mindset with positivity and hope. As we approach the end of 2024, it’s the perfect time to reflect on the power of gratitude and the perseverance that shaped this beloved holiday.

Gratitude, as Zig Ziglar once said, is “the healthiest of all human emotions.” It’s not just a feeling but a practice that enriches every aspect of our lives. Oprah Winfrey wisely echoed this sentiment: “Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.” Gratitude is the foundation for a positive outlook, one that can energize us to close out the year with strength and optimism.

But Thanksgiving is about more than a mindset. It’s a celebration of the relentless effort of a visionary leader, Sarah Josepha Hale, whose persistence turned a shared sense of gratitude into a national tradition. Hale, a writer and poet best known for penning “Mary Had a Little Lamb,” spent 17 years tirelessly campaigning for Thanksgiving to become a national holiday. She wrote to governors, naval commanders, ministers, and five U.S. Presidents before finally convincing President Abraham Lincoln to declare the last Thursday of November as a day for nationwide gratitude in 1863.

Lincoln’s proclamation described the holiday as a time to be “solemnly, reverently, and gratefully acknowledged, as with one heart and one voice, by the whole American people.” This powerful unity, grounded in gratitude, is what continues to make Thanksgiving such a meaningful occasion today.

So, what’s the message? Thanksgiving is more than turkey and pumpkin pie (though we certainly enjoy those!). It’s a reminder of the importance of perseverance, unity, and gratitude. Like Sarah Josepha Hale, we can accomplish extraordinary things when we combine our focus with relentless determination. And like Thanksgiving itself, we can carry the spirit of gratitude forward into every day, making the world a better, more joyful place.

Happy Thanksgiving to you and yours. May your holiday be filled with love, laughter, and of course, something delicious on the table.

Unselfish Thinking—A Cornerstone of Leadership in Real Estate

By Gino Blefari

This week, my travels took me from northern California to the dynamic Tysons, Virginia, where I collaborated with the committed team at Berkshire Hathaway HomeServices PenFed Realty. Next, I journeyed to Richmond, Virginia, to connect with the equally enthusiastic team at Long & Foster. In both locations, I shared my daily routine for success, a strategy designed not only to spur personal achievement but also to empower each member to make 2025 their best year yet.

As we approach Thanksgiving, a time traditionally reserved for gratitude and giving back, it’s an opportune moment to reflect on the concept of unselfish thinking and how it profoundly impacts both our personal lives and professional endeavors in the real estate industry.

Read more: Unselfish Thinking—A Cornerstone of Leadership in Real Estate

Lesson 1: Foster a Culture of Generosity Leaders who practice unselfish thinking create environments where generosity and support are core values. In real estate, this might mean mentoring new agents or sharing opportunities for growth. By fostering a culture that values giving back, leaders can encourage a team dynamic that elevates the entire organization.

Lesson 2: Prioritize Client Interests Unselfish leaders in real estate prioritize their clients’ interests above their own short-term gains. This approach not only builds lasting relationships but also enhances reputation and client loyalty. By truly understanding and advocating for your clients’ needs, you demonstrate integrity and build a foundation of trust that is invaluable in the real estate market.

Lesson 3: Invest in Community Well-being A hallmark of unselfish leadership is the commitment to the community’s well-being. Real estate professionals have unique opportunities to contribute positively to their areas. This could mean organizing or sponsoring community clean-up days, providing workshops on home ownership for first-time buyers, or supporting local schools through fundraisers or events. Such initiatives not only benefit the community but also build a positive brand image, fostering goodwill and deeper connections within the area you serve.

Alfred Nobel, a name synonymous with peace and progress through his creation of the Nobel Prizes, provides a poignant lesson in unselfish thinking. Nobel, originally an inventor of dynamite, was moved to change his legacy after mistakenly reading his own obituary, which condemned him as the “merchant of death.” This moment of reflection led him to establish the Nobel Prizes, turning a legacy of destruction into one of peace and innovation.

In real estate, our success is often measured by sales figures and closed deals. However, adopting unselfish thinking can redefine success, expanding it to include the lasting impact we have on our clients and communities. By prioritizing the needs and well-being of others, we not only enhance our professional reputation but also contribute to a more supportive and sustainable community. This approach can transform transactions into relationships and investments into partnerships, fostering a network built on trust and mutual respect.

So, what’s the message? This holiday season, let’s challenge ourselves to think beyond the immediate gains. By engaging in community service, supporting local charities, or simply going the extra mile for a client, we not only change our perspective on success but also enhance our impact in the real estate industry. These acts of unselfishness enrich the lives of others and bring us deeper fulfillment and purpose. As we give thanks for our achievements and blessings, let’s commit to being agents of positive change, with the true value of our work measured by the joy and comfort it brings to others.

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