Thoughts on Leadership: The Spirit of the Underdog

By Gino Blefari

This week my travels found me first in Lancaster, PA to meet with the Berkshire Hathaway HomeServices Homesale Realty leadership team. Lancaster is one of the oldest inland towns in the United States, an area rich with history and urban charm.

From Pennsylvania, it was off to St. Petersburg, FL to attend Real Living Connection 2018. I was grateful to deliver a keynote presentation to the group on artificial intelligence and the importance of staying relevant. Bob McAdams, president of Real Living, and my good friend Allan Dalton, Real Living COO and former realtor.com CEO, are doing a fantastic job keeping the brand not only on top of industry trends but also ahead of the game.

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Thoughts on Leadership: Temperature Check for Leaders

By Gino Blefari

This week my travels found me first in Northern California then off to Denver for Berkshire Hathaway HomeServices Innovative Real Estate’s Appreciation Night with Broker/Owners Scott and Lora Nordby and members of the Innovative Real Estate team. It was a fantastic event and I’m thankful I packed appropriately—temperatures in Denver dropped to 29 degrees!

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Thursday Thoughts on Leadership: The Importance of a Morning Routine

This week my travels found me first in San Diego for Mike Ferry’s Production Retreat. It was an incredibly motivating event and I was fortunate to attend with my good friend, Allan Dalton, former CEO of realtor.com and current COO of Real Living Real Estate. The enthusiasm of the crowd was electric!

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Thoughts on Leadership: Customer Service Matters for Success

By Gino Blefari

This week my travels find me in Northern California, taking meetings, participating in conference calls and digging into the second week of 2018. As an organization, we have very specific Wildly Important Goals (WIGS) to accomplish this year and we’re laser-focused on achieving them.

As part of our 2018 goal alignment, we’re making several changes including switching the name of what was once our Affiliate Assistance Hotline (AAH) to Customer Success Team.

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Predictive Analytics, Big Data and the Rise of Artificial Intelligence

By Christ Stuart

In the evolution of analytics, we’ve come quite a long way but to quote Alice Cooper, we still got a long way to go. Imagine the early 1990s, when slow, basic, back-office reporting reigned. Numbers weren’t connected to the actual front-office business and were used mostly to support internal decisions. For argument’s sake, let’s call this the 1.0 phase of analytics.

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Thoughts on Leadership: Routines and Collaboration

This week my travels find me in Scottsdale, AZ for the Executive Leadership Conference put on by Berkshire Hathaway Energy, where the theme was “collaborate.” I’m excited to attend this meeting not only because I perceive collaboration to be one of the cornerstones of great leadership—we cannot achieve our success alone—but also because the conference wrapped up with Walter Scott, who sits on the Berkshire Hathaway Energy board, answering questions from Berkshire Hathaway Energy CEO Greg Abel and audience members. Scott has been named by Forbes as one of the world’s richest people and is a lifelong friend of Warren Buffett.

There were many takeaways from his Q&A but the one that stuck with me was the three most important things that Walter told his kids to cherish: 1. Health (don’t do anything to hurt it). 2. Education (once you have it, you have it for life). 3. Community. Be a giver and not a taker. Be part of the community and understand that once you have acquired great things it’s your responsibility to give back.

Another reason why I’m happy to be in Scottsdale has to do with legendary swim coach Bob Bowman, who helped Michael Phelps win his record-setting 28 Olympic medals and was the men’s swimming head coach for Team USA at the 2016 Olympic Games in Rio de Janeiro, Brazil. Bowman is currently the head swimming coach for the Arizona State Sun Devils and through mutual connections, I was able to have dinner with him and also visit the ASU aquatic complex.

Bowman has long inspired me by his persistence on the importance of a morning routine. In fact, one could argue that Michael Phelps’ dedication to his routines directly correlated to his status as the most successful and most decorated Olympian of all time. Bowman started working with Phelps when he was just a child but recognized early on Phelps could be a champion with the right training and the right routine. Their long history working together brings us back to the theme of collaboration from the Berkshire Hathaway Energy conference.

Phelps followed a morning routine and race-day routine that included a hearty diet, stretches and getting in the right mindset for success. He also trained his mind with positive affirmations and reviewed his goals daily. Phelps once said, “I have my goals somewhere I can see them, so when I get out of bed I know I’m waking up to work on what I’m trying to achieve.”

There’s science behind regular routines that create positive mindsets, too. A study published in Psychiatry Research: Neuroimaging found that subjects who meditated for about 30 minutes a day for eight weeks had measurable changes in gray-matter density in parts of the brain associated with memory, sense of self, empathy and stress. And Robert Emmons, a psychologist at UC Davis, conducted research to show that keeping a regular gratitude journal can significantly increase well-being and positive emotions.

So, what’s the message? Follow a morning routine with diligence and dedication if you want to find greater success. The philosophy not only works for Olympic athletes but also for leaders in any field. My own routine involves taking my M.E.D.S.—Meditation, Exercise, Diet and Sleep. This routine helps me with my keystone habits that create small wins. I know this helps prepare me to have a great day. (If you’d like a copy of my morning routine, I’d be happy to share it with you. Email me: ginoblefari@hsfranchise.com.) And when it comes to maintaining your morning routine, always remember the wise words of Artistotle: “We are what we repeatedly do. Excellence then, is not an act, but a habit.”

Thoughts on Leadership: Goals for the New Year

By Gino Blefari

“When it comes to setting goals, the law of diminishing returns is as real as the law of gravity.” – The 4 Disciplines of Execution by Chris McChesney, Sean Covey and Jim Huling

This week my travels find me in Northern California, finishing up meetings and planning for the new year.

It’s an age-old tradition: The clock strikes midnight. It’s Jan. 1 and we mentally run through our list of resolutions for the new year, ready to conquer all of them. And by New Year’s Eve of the following year, we celebrate our accomplishments, satisfied with the fact that we’ve achieved every single goal we set out to attain, right? Well, maybe.

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Thoughts on Leadership: The Example of St. Nick

Everyone knows there’s no such thing as a gingerbread cookie-cutter template for the perfect leader. All leaders are intrinsically different yet they do share common traits: They always inspire, they motivate, they lead by example, they spread joy and cheer to every member of their team.

And when we think about fantastic leaders, one unconventional yet universal example comes to mind: Old St. Nick! There’s no denying St. Nick has got a lot on his cookie-filled plate but he handles it all with finesse and experience year after year. Here are a few reasons why St. Nick is the epitome of a great leader:

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Thoughts on Leadership: Networking at Holiday Parties

By Gino Blefari

This week my travels find me in Irvine, CA at our HSF Affiliates HQ for meetings and for our annual HSF Affiliates pancake breakfast and holiday party. We’re celebrating an incredible team I’m proud to be a part of, with members as hard-working as they are dedicated to achieving our organization’s Wildly Important Goals. It’s with deep gratitude that I find myself among such esteemed colleagues and as I always say, “I love what I do largely because of who I get to do it with.”

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Thoughts on Leadership: High-Performance, Great Success

By Gino Blefari

This week my travels find me in San Diego for Darren Hardy’s High-Performance Forum, a private master class engineered specifically for entrepreneurs and business leaders committed to building high-growth, high-impact and high-performance companies. I’m fortunate to call Darren not only my friend but also my mentor, and I was able to spend some quality one-on-one time with him during our lunch break.

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