By Carrie Foley
At this year’s Summit Conference in Scottsdale, AZ, one of the keynote speakers was Darren Hardy, best-selling author, public speaker and master motivator.
I recently read his book, The Compound Effect, and was intrigued to hear how he would customize his message to real estate agents. So, I sat in the grand ballroom at Summit and listened as he spent the next two hours engaging the group of hundreds while also connecting with each audience member individually.
By Carrie Foley
With summer in full swing, I like to spend my time off at the pool.
Recently, I was watching a timid child try to swim. I could only imagine how the depth and the vastness of the pool probably seemed frightening and overwhelming to a beginner. The child clung to the edge of the pool watching the others swim about. She spent more time sitting on the side than in the water.
She eventually got up the courage to jump in.
By Todd Waller
[phone rings]
Me: Hey, Kristin! What’s happening today? Do you and Brian have any questions about the listing docs I sent you for review?
Kristin: (laughing) Geez, Todd! That’s impressive, answering the phone by addressing me by name.
Me: Really? It’s an old habit of mine.
Kristin: Habit?
Me: Yeah! Any time I talk with a client or customer on the phone, I capture their number and add their name to my contact list. That way, when my peeps call, I know who I’m talking with and likely what they want to talk about.
Kristin: That is really impressive! That makes me feel even more important and comfortable working with you. Nice touch.
Me: Thanks! Now, how’s the house coming along?
Thoughts on Leadership 