Berkshire Hathaway HomeServices PenFed Realty Agent Embarks on Bucket-list Adventure

Erica Baker, a 27-year-old agent with Berkshire Hathaway HomeServices PenFed Realty in Annapolis, MD, set a goal of traveling to 30 countries before she turns 30. So far, she’s halfway to her bucket-list goal. With a friend, Baker has so far climbed the Great Wall of China, swam with whale sharks in the Philippines, traversed 82 miles of Mt. Everest and spent hours holding the perfect spot for New Year’s Eve fireworks in Australia.

“I’m a real estate agent, so traveling keeps me the best,” Baker told Capital Gazette. “I’m making sure I feed my soul so that I can help others.”

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Thoughts on Leadership: Customer Service Matters for Success

By Gino Blefari

This week my travels find me in Northern California, taking meetings, participating in conference calls and digging into the second week of 2018. As an organization, we have very specific Wildly Important Goals (WIGS) to accomplish this year and we’re laser-focused on achieving them.

As part of our 2018 goal alignment, we’re making several changes including switching the name of what was once our Affiliate Assistance Hotline (AAH) to Customer Success Team.

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Thoughts on Leadership: Goals for the New Year

By Gino Blefari

“When it comes to setting goals, the law of diminishing returns is as real as the law of gravity.” – The 4 Disciplines of Execution by Chris McChesney, Sean Covey and Jim Huling

This week my travels find me in Northern California, finishing up meetings and planning for the new year.

It’s an age-old tradition: The clock strikes midnight. It’s Jan. 1 and we mentally run through our list of resolutions for the new year, ready to conquer all of them. And by New Year’s Eve of the following year, we celebrate our accomplishments, satisfied with the fact that we’ve achieved every single goal we set out to attain, right? Well, maybe.

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REthink Council Berkshire Hathaway HomeServices

Introducing the 2018 National REthink Council

Berkshire Hathaway HomeServices, part of the HSF Affiliates LLC family of real estate brokerage franchise networks, today named its 2018 National REthink Council, a group of 15 top-producing, motivated young agents from Berkshire Hathaway HomeServices brokerages around the country.

“We understand the importance of investing in the future of real estate,” said Gino Blefari, Berkshire Hathaway HomeServices president and CEO. “The REthink Council provides us with such an opportunity and enables us to tap the collective intellect of very bright, young professionals. Their input helps us shape strategies and decisions, and it gives us a leg up on how younger consumers and professionals feel about real estate.”  

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Thoughts on Leadership: Leading through the Storm

By Gino Blefari

This week my travels find me in Southern California for meetings at our Irvine HQ. For my message today, please watch the below video and remember that strong leadership is great to have when things are going well but it’s an absolute necessity when faced with overwhelming challenges. In fact, it’s one of the only ways to overcome them.

Thursday Thoughts on Leadership: The Importance of Diversity

By Gino Blefari

This week my travels found me first in Irvine, CA for a Town Hall meeting at our HSF Affiliates HQ and next in Las Vegas for the Zillow Group Broker Forum at the Mandarin Oriental Hotel. As I travel across the country and attend meetings led by some of our industry’s most powerful and innovative minds, I keep circling back to a theme prevalent in so many keynotes, panel discussions and coffee-break chats: diversity.

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Thoughts on Leadership: Michael Phelps, NAR and Winning

This week my travels took me to Chicago and then on to Southern California but let’s talk about Chicago and the 2017 REALTORS® Conference & Expo. My conference experience actually began in a very unusual way. Let me explain …

At exactly 7:22 a.m. –5:22 a.m. my time—I headed down to Starbucks for coffee, just as I do every morning to begin my usual routine. I was just waking up and had on a t-shirt and a bit of bed head when I arrived at Starbucks. (Hey, we’re always honest on this blog.) Anyway, there I am in line to get coffee when I recognized Michael Phelps was waiting right in front of me.

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Thoughts on Leadership: Get on Board

By Gino Blefari

This week my travels found me first in Minneapolis for a HomeServices of America, Inc. board meeting and then in chilly Chicago for the National Association of REALTORS® Conference & Expo. But more on my Windy City trip and NAR takeaways in next week’s post …

For now, let’s return to Minneapolis and talk about boards. In official corporate terms, a board of directors is primarily responsible for protecting shareholders’ assets and ensuring they receive a good return on investment. In this particular case, the HSoA board met to discuss budgeting, assess risk and in general, make decisions that would move the organization and its affiliates toward even more growth and profitability.

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Thoughts on Leadership: Innovation and Planning

By Gino Blefari

This week my travels find me in San Antonio, TX for 2018 Sales Convention planning. As you know, I’m a huge proponent of planning. Last year during my keynote onstage at Sales Convention, I even quoted one of my all-time favorite sayings by Dwight D. Eisenhower: “In preparing for battle I have always found that plans are useless but planning is indispensable.”

Also, for those who haven’t read it, I wrote a post all about business planning here.

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Thoughts on Leadership: NAGLREP in Palm Springs

By Gino Blefari

This week my travels find me in Southern California, specifically in Palm Springs for the 2017 National Association of Gay & Lesbian Real Estate Professionals (NAGLREP) 2017 National Convention. Key to my role as CEO of HSF Affiliates is to attend so many events and I have to say, I think the real estate industry does an incredible job putting together its national and local conferences.

It makes sense the real estate industry is among the best. These gatherings are our chance not only to gain new knowledge about real estate but also to make important connections, discover best practices, network with intelligent professionals and at the core, grow our business. In real estate, we rely on no one but ourselves for our ultimate success. If we can’t close a deal, if we can’t nail the listing appointment, if we’re not informed about the market, then we don’t get the business. That’s why real estate conferences are so well-put together and refined. They’re essential for us to become better leaders. NAGLREP is no exception.

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