Thoughts on Leadership: Navigating Through Change – A Leadership Odyssey

By Gino Blefari

This week my travels found me at home in northern California. As I sat in the serene embrace of my home office this week, I found myself pondering the relentless force of change that shapes our personal and professional landscapes. At the heart of leadership lies the formidable task of steering through these tumultuous seas, a journey that not only tests but ultimately defines our grit as leaders.

Change, with its inherent unpredictability, can rattle even the most composed teams. The true essence of leadership lies in metamorphosing this uncertainty into a beacon of opportunity, transforming fear into courage, and translating confusion into lucid clarity. Our reaction to change can either be the wind in our sails or the anchor dragging us down.

Vision and Adaptability: The Beacons of Change

My reflections and experiences, spanning both geographical and metaphorical realms, have consistently highlighted a truth: the most impactful leaders are those who navigate change with an unblinking eye on the horizon and an adaptable mindset. They perceive change not as a barrier but as a gateway to new horizons, perpetually seeking to evolve, innovate, and advance.

A recent leadership conclave brought this perspective to the forefront, illustrating how our collective success is deeply rooted in our ability to embrace and adapt to change, thereby solidifying our team’s unity and strength.

Communication and Collaboration: The Lifelines of Leadership

In the dynamic dance of change, effective leadership is rhythmically synchronized with communication and collaboration. Transparent, sincere dialogue is the cornerstone that alleviates apprehensions, nurtures trust, and cultivates a supportive, collaborative culture. It is imperative that each team member grasps the essence of change, its underlying purpose, and their role in this collective journey.

Engaging with the team, valuing their perspectives, and incorporating their insights can ignite innovative solutions and deepen the allegiance to our shared mission.

Resilience and Gratitude: The Anchors in the Storm

The voyage through change is a test of resilience, compelling us to confront uncertainties, reassess our beliefs, and boldly step beyond our comfort zones. As leaders, embodying resilience demonstrates to our teams that with tenacity and optimism, we can weather any storm.

In this odyssey of change, gratitude is our compass, guiding us to focus on the positives and maintain an uplifting spirit amidst challenges. Celebrating each milestone, valuing the lessons along the way, and acknowledging our growth are pivotal in cultivating a resilient and thankful mindset.

In Conclusion: The Journey Continues

As I gear up for the week ahead, teeming with its inherent shifts and challenges, I am reminded of Heraclitus’s timeless wisdom: “Change is the only constant in life.” Our prowess in steering through change with vision, adaptability, communication, collaboration, resilience, and gratitude not only carves the path of our leadership but also the prosperity and well-being of our teams.

So, what’s the message? Leading through change transcends mere transition management. It’s about kindling the spirit of those we lead, empowering them to embrace the journey, learn from its lessons, and emerge not just unscathed but fortified and invigorated.

Thoughts on Leadership: Compassion & Gratitude

By Gino Blefari

This week my travels find me starting Monday at my home office, conducting my usual WIG calls, and participating in the early morning Berkshire Hathaway Energy call. On Tuesday, I traveled to Orange County to attend the National Association of REALTORS® Annual Conference & Expo and that night, the RISMedia Power Broker Reception Dinner. On Wednesday, I had business meetings in Beverly Hills, California then traveled home in the evening. Today, I spent the morning presenting and participating in the virtual Intero Joint Leadership Meeting then sat down to write this post to you.

If you’re following along with Thoughts on Leadership this month, you’ll know that November is ‘Gratitude Month,’ when all posts explore various life-changing, business-building, leadership-enriching aspects of gratitude. In response to last week’s post about positive self-talk, I received an email from Micheline Vargas, REALTOR®/sales associate with Berkshire Hathaway HomeServices California Properties. In addition to being a real estate professional, Micheline is also a Doctor of Public Health – Preventative Care. As Micheline explained in her email, she recently gave a talk at the California Properties’ Pasadena office about the benefits of gratitude and compassion, where she used research findings to outline how gratitude and compassion “can improve emotional, physical and social well-being.” Her course description explained that “people [who] practice gratitude and compassion experience greater social connection and are more altruistic. They have increased hope, optimism, and happiness. Research shows happy people have greater productivity, improved work quality, and even make more money. Practicing gratitude and compassion is also associated with reduced stress, depression, chronic pain, and cardiovascular disease.”

Read more: Thoughts on Leadership: Compassion & Gratitude

Talk about serendipitous timing!

Because we’re focused on gratitude this month, I thought we too could take a stroll through the available research and resources on this topic as it relates to compassion and happiness, with due credit – and utmost gratitude – to Micheline for inspiring today’s post.

Before we dive into the research, let’s first draw a line between gratitude and happiness. In a 2021 article published by the Harvard Medical School, experts explained that psychological research consistently and strongly links gratitude with greater happiness: “Gratitude helps people feel more positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships.”

Now that we see how gratitude is tied to increased happiness, let’s discuss what happens when you feel really happy.

William Shakespeare once wrote: “A merry heart goes all day. Your sad tires in a mile-a.”

In a 2005 study, “The Benefits of Frequent Positive Affect: Does Happiness Lead to Success?” published by the American Psychological Association, researchers found that those who experience positive emotions – or to use Shakespeare’s words, those who are merry – tend to not only be more successful than those who experience negative emotions but also are more accomplished across “multiple life domains.” Why? The study cited that a positive mood helps people to “think, feel and act in ways that promote both resource building and involvement with approach goals.”

In other words, positive, compassionate, and happy people believe they have the tools, skills, relationships, and knowledge necessary to achieve anything. They also believe, according to the study, that all these things can be expanded to further new goals and combat future challenges.

As for gratitude, a 2022 article published by Mayo Clinic Health System reported that the expression of gratitude doesn’t just have positive mental benefits; it has positive physical benefits, too. “Studies have shown that feeling thankful can improve sleep, mood, and immunity. Gratitude can decrease depression, anxiety, difficulties with chronic pain and risk of disease,” the authors explained, likening gratitude to a kind of happy pill that allows your brain to appreciate the good in your life rather than harp on the negative. (In Micheline’s presentation, she notes that keeping a gratitude journal has been shown to improve sleep duration by an impressive 10%.)

If you’re reading all this research and thinking, ‘Makes perfect sense, Gino, but how can I express more gratitude in my life to reap these kinds of psychological and physical rewards?’

Here are a few places to get you started:

  • Keep a gratitude journal and add the practice of writing in it to your everyday routine (you can even use my own Gratitude Journal by clicking here).
  • Write handwritten thank you notes to people in your life and mail them out or deliver them each week.
  • Thank someone mentally whenever you’re reminded of the joy and happiness they’ve brought to your life.
  • Meditate or start a practice of meditation, which puts your brain in the present moment and allows it to observe what’s happening without judgment.
  • Volunteer your time for a worthy cause dedicated to helping the lives of others (expect to experience the classic “helper’s high” feeling of elation when you do this).
  • Put your phone away on your next walk or outing, and observe the sights, sounds and smells all around you.

So, what’s the message? Joy may be the simplest form of gratitude but joy that’s shared becomes compassion, and a joyful, compassionate, grateful person is the most wonderful leader of all.

Thoughts on Leadership: In Gratitude for Positive Self-Talk

By Gino Blefari

“You are everything that is, your thoughts, your life, your dreams come true. You are everything you choose to be. You are as unlimited as the endless universe.” – Dr. Shad Helmstetter

This week my travels find me starting Monday from my home office, conducting my typical WIG calls. On Tuesday, I participated in the early morning Berkshire Hathaway Energy call then traveled to New Orleans for Wednesday’s creative presentation by Corporate Magic for the Berkshire Hathaway HomeServices Sales Convention 2024. Wednesday afternoon, I traveled home and this morning, I sat down to write this post to you.

Read more: Thoughts on Leadership: In Gratitude for Positive Self-Talk

If you read last week’s post, you’ll know we’ve officially declared November “Gratitude Month” here in Thoughts on Leadership land, a time to talk all about the ways gratitude can positively transform your business and life.

One important element of gratitude is remembering that the way you talk to yourself can have a huge impact on your mindset.

In fact, you can test the efficacy of your self-talk with a single question. Ask yourself this: “Is the way I use language programming me for success or failure?”

Your answer is your barometer for how positive or negative your self-talk is right now.

When it comes to self-talk, one of the preeminent authorities on the topic is Dr. Shad Helmstetter, founder of The Self-Talk Institute, the Self-Talk Plus App and author of more than 25 books about self-talk. (For a fantastic read, I suggest checking out Dr. Helmstetter’s best-seller, What to Say When You Talk to Yourself.) Prior to his work in the field of human behavior, Dr. Helmstetter was a foreign language interpreter for the U.S. government. It was during this time that he realized everyone thinks and speaks with their own “internal language of success or failure.” He says, “I developed a hypothesis that with the right self-talk, we could actually train our brain to think in the positive, just like learning a new language.”

After extensive research, Dr. Helmstetter’s studies found that the hypothesis was correct. One important way to retrain your self-talk is through gratitude. “Gratitude is the conscious recognition of someone else, or of the world itself, sharing its blessings with us,” Dr. Helmstetter described in an interview for Authority Magazine. “Gratitude is one of the few human emotions that can be experienced in the positive.”

Dr. Helmstetter says that one reason we don’t feel gratitude is because our negative self-talk “literally rewires gratitude out of our brains.”

In scientific terms, those who think in the negative wire their brain’s right prefrontal cortex to be stronger, he explained. Why is that so bad? Dr. Helmstetter says that the right prefrontal cortex is the area of the brain that causes us to feel afraid, to hide or to flee, and he says that people who think negatively all the time grow more neural networks and connections in the part of the brain that turns off gratitude. Conversely, those who feel gratitude and think positively build up the neural connections in the left prefrontal cortex, which is the area that helps find solutions and brings about a sense of peacefulness. If gratitude had a home in our minds, it would be in this left prefrontal cortex, according to Dr. Helmstetter, and when you think positive thoughts, this part of the brain is subsequently strengthened.

You might be reading all this and thinking, ‘OK, I want to strengthen my left prefrontal cortex, feel more gratitude and think more positively but how do I change the language of the self-talk in my brain?’

Well, you could stop yourself from what many call “doomscrolling,” or the act of picking up your phone and taking in a torrent of negative news and content. Psychologist Dr. Susan Albers says the reason many people with negative mindsets doomscroll is because for them, it’s comforting to seek out information that confirms any negative feelings they might be experiencing.

So, you could stop opening your phone and doomscrolling the internet at night. You could also repeat a list of positive affirmations in the morning. Remember, great leaders believe anything is possible because they have repeated that idea over and over again in their heads. It’s a simple idea but one that is often overlooked.

There is real strength to be found in repetition. Legendary sales trainer and my first real estate mentor Tom Hopkins once said, “Repeat anything often enough and it will start to become you.”

When I teach my course on mindset routine, I talk about the nonconscious mind being servile, which means it sets no goals of its own. It doesn’t judge the merit or the value of the request; it just tries to carry out the given order.

Denis Waitley, author of “The Psychology of Winning,” said: “When you talk to yourself, you should be your best coach and not your worst critic.” Waitley studied the effect of psycholinguistics on Olympic athletes and their coaches, and how autogenic training allowed their bodies to respond to what they said in their minds. Self-talk like: “My heart rate is slow and regular … my breathing is relaxed and effortless …”

When these athletes said these things in their minds, their bodies responded. Through repetition and the way you speak to yourself, Waitley explained, the body reacts to what you’re saying and does just that.

So, what’s the message? Brian Tracy (quoting the legendary Earl Nightingale from The Greatest Secret) says the greatest discovery in human history is that you become what you think about most of the time, which is one of the reasons why the more you study leaders, the more likely you are to become an effective leader. Self-talk, at its very essence, is what we say to ourselves all day long and how we say it. I’ll end with this anecdote from Johnny Bench, fourteen-time MLB All-Star and a two-time National League Most Valuable Player: “In the second grade, they asked us what we wanted to be. I said I wanted to be a ball player and they laughed. In the eighth grade, they asked the same question, and I said a ball player and they laughed a little more. By the eleventh grade, no one was laughing.”

Thoughts on Leadership: Gratitude Is An Attitude

By Gino Blefari

This week my travels find me working from my home office on Monday, conducting my usual WIG calls and meetings. On Tuesday, I participated in the early morning Berkshire Hathaway Energy call, and then traveled to Maui for a friend’s wedding.

The happy times we’re celebrating at my friend’s wedding remind me that gratitude is important through the good and the bad. Often, it’s even more important to find gratitude when challenges occur, causing you to adjust your strategy and find new ways to succeed. It reminds me a little of what happened when COVID first hit; there were things we did as an organization during that time – communicate more, develop more strategies for transformational change – that we should’ve been doing all along. Implementing those initiatives during the difficulties presented by the pandemic was a reminder that it’s the hard that makes you great. It’s the hard that separates you from the competition. You can have gratitude when something goes right, but you can also have gratitude when something doesn’t go exactly as it should, which in the race of life, makes you run even faster and find your stride in ways you wouldn’t have done before.

Read more: Thoughts on Leadership: Gratitude Is An Attitude

I’ve always said, “gratitude is an attitude,” and in November – National Gratitude Month – that sentiment takes center stage. To celebrate, I’ve decided all Thoughts on Leadership blog posts for the month will be about an aspect of gratitude, and how you can use it to enrich your business and life. (Also, if you have a gratitude story, please share it so we can inspire each other!)

Here are some ways gratitude can have tremendous benefits:

Mindset. Embracing gratitude helps you embrace a positive mindset, deal with adversity, build strong relationships and perpetually improve. Gratitude naturally allows you to look toward the positive and see the potential rather than the obstacles holding you back. 

No downsides. There are no downsides to bringing more gratitude into your daily routine. Oprah Winfrey once said: “Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never have enough.” Tommy Camp, president and CEO of Berkshire Hathaway HomeServices Carolinas Realty, is always quoting Caltech Professor Dr. Roger Sperry, who said: “What you focus on expands.”

Health. Gratitude is a powerful way to improve your mental health and well-being. Zig Ziglar once said: “Gratitude is the healthiest of all human emotions. The more you express gratitude for what you have, the more likely you will have even more to express gratitude for.”

Perseverance. When you express gratitude, you’re more likely to persevere through any kind of adversity. Have you ever thought about why people quit? Or why people break the promises or commitments they make to themselves or others? Often times, it’s directly related to the excuses and justifications they make for avoiding that task or action. They’re OK with living life at half-potential because they can easily excuse away what they didn’t have the mental toughness to achieve. (By the way, on the topic of excuses, an update on my commitment to you from the last blog post: I haven’t missed a day of my 100 push-ups and air squats routine.) With gratitude, excuses become unnecessary. Gratitude allows you the opportunity to reflect on your “why” and then, when you find gratitude in your life, you do the things you need to do to become the person – and leader – you want to be.

Accountability. Do you have a gratitude partner? I know many of us have accountability partners but gratitude partners are people you text every day to let them know the three things you’re grateful for. It could be a person, an achievement, or even a good breakfast! Whatever it is, having a gratitude partner you contact regularly can keep you accountable and allow you to add more gratitude to your everyday routine.

Productivity. In a 2022 study, Harvard Business Review found that the more power leaders have within a given organization, the less likely they are to feel and express gratitude toward others. Conversely, “high-gratitude leaders” generated higher levels of performance and productivity among their teams. Theresearch revealed that“team members [prompted] to reflect on why they were grateful for their team members subsequently engaged in more deliberate and thorough integration of others’ ideas which, in turn, led to enhanced team creativity.”

So, what’s the message? Gratitude is not something to achieve, it is something to generate during the good times and the hard times. The most exciting thing about gratitude is that we all have the potential to achieve it, no matter what circumstances come our way. Everything we need to show gratitude is already within us. That incredible feeling of being grateful for the life you’re living doesn’t come from more wealth, more talent, more connections – it always and forever comes from you. And let me tell you, I’m grateful for you reading this blog week after week as we continue to become the best versions of ourselves.

THOUGHTS ON LEADERSHIP: HAPPY THANKSGIVING

By Gino Blefari

This week my travels find me at home, starting off with my typical Monday WIG calls. After the calls, I met virtually with two groups of students at the San Jose State University School of Business Entrepreneurial Venture Lab class. Listening to their pitches and delivering critiques was the closest I’ve gotten to becoming a Shark Tank judge. On Tuesday, I participated in the weekly Berkshire Hathaway Energy Presidents Meeting and today I was invited by Ken Baris (CEO of Jordan Baris Inc., REALTORS® Real Living) to give a 30-minute presentation about gratitude during the West Orange New Jersey Chamber of Commerce Thanksgiving luncheon, held via Zoom.

And gratitude really is the name of the game this week. I feel so grateful to pursue my calling with leaders who have become more like family. From the staff members to our CEOs to our network brokers and owners to our agents — everyone deserves my ultimate gratitude today and always.

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THOUGHTS ON LEADERSHIP: MEMORIAL DAY REFLECTIONS

By Gino Blefari

This week my travels find me yet again at home, just like you. On Tuesday, I presented the Four Disciplines of Execution (4DX) to Intero’s leadership team and then participated in Long & Foster’s monthly Shareholder’s Meeting. Today I’m filming various projects for HomeServices of America.

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