Thoughts on Leadership: How Not to Die

By Gino Blefari

This week my travels find me starting Monday at home with my typical WIG calls then flying to Salt Lake City, Utah for the Berkshire Hathaway Energy 2022 Executive Leadership Conference. On Tuesday and Wednesday, I attended conference sessions on topics ranging from the vision and plan for the future of energy to Diversity, Equity, and Inclusion. Today, I’m on my way to Las Vegas for the Berkshire Hathaway HomeServices 2023 Sales Convention Creative Review hosted by Corporate Magic, and as the clouds roll past my airplane window, I write this post to you.

I’ve been listening to nutrition expert Dr. Michael Greger’s compelling book, “How Not to Die,” as I implement healthier changes into my diet and lifestyle. (Remember, it’s all about continual improvement!) Dr. Greger, with extensive research, explains the importance of whole food, plant-based nutrition.

Read more: Thoughts on Leadership: How Not to Die

I first learned about the book on a recent WIG call with Martha Mosier, president of Berkshire Hathaway HomeServices California Properties.

With the HomeServices philosophy of continuous improvement, we end every leadership call with the answer to the question, “What am I doing to improve so I’m better this week than I was last week?” And in Martha’s response, she mentioned the book.

Her brother – an anesthesiologist in San Diego – was a fit, healthy individual who rode his Peloton every day, but at 60 years old, he was faced with an extremely serious heart condition that required heart surgery. His cardiologist told him, “The only way you will live with this condition is to read the book, ‘How Not to Die.’”

He was (rightly) scared, and he read the book cover to cover and is now transitioning to a plant-based diet. Dr. Greger’s book was an eye-opening experience and launched the family into a new phase of a healthier lifestyle and nutritious eating. In fact, he’s become such a follower of Dr. Greger’s nutritional philosophy that Martha said they will have a vegan-style Thanksgiving!

After Martha’s moving story, I got the book and listened to it every night before I went to bed. Like Martha’s family, reading “How Not to Die” had a similar impact on me.

Dr. Greger says 85% of the leading causes of death in the U.S. can be directly tied to nutrition. He also believes the answer to proper nutrition is through whole (or minimally processed) food and a plant-based diet.

There are so many popular diets and fads and food trends but according to Dr. Greger, what’s far more important than any number on a scale is your overall health. And the dietary choices we make directly contribute to what that overall health will be. Dr. Greger says nutrition isn’t about a quick juice fast or a week-long program, it’s about making sweeping lifestyle changes that will benefit your wellbeing forever. He believes:

  • Poor diet is a huge problem that goes largely ignored.
  • Proper diet must be balanced with daily exercise (90 minutes of moderate exercise or 40 minutes of intense exercise).
  • Eating fruits and vegetables and drinking plenty of water will help thwart off disease.

Of course, this doesn’t mean you should run to the grocery store and switch out all your meat for broccoli (if you know me, you know I love my steak) and you should always consult a medical professional before making any major dietary changes, but the premise of Dr. Greger’s argument is solid: Eat healthier, be healthier.

The typical U.S. diet contains dairy, meat, eggs, and a ton of processed foods. Dr. Greger points to a study that showed when Japanese Americans switched from the Japanese diet – high in vegetables and low in sugar – to a more American-style diet, their risk for heart attack increased. He also names countless groundbreaking studies that show how detrimental processed food can be to your health.

Dr. Greger says any healthy diet should consist of whole, plant-based foods to avoid these harmful, toxic processes. He recommends four servings of fruit, and one of those servings should be berries, which are high in antioxidants and have immune-boosting properties. He also recommends five servings of vegetables each day as vegetables keep cells healthy and aid in liver and lung functions, among many other beneficial qualities.

Overall, Dr. Greger advocates for:

  • Drinking plenty of water
  • Eating beans, or bean products, like lentils, miso, and chickpeas
  • Having berries like cranberries, strawberries, and blueberries
  • Adding cruciferous vegetables to your diet like broccoli, kale, and cabbage
  • Putting greens into your meals like kale, spinach, and arugula
  • Eating nuts and seeds like flax seeds, walnuts, almonds, and pistachios
  • Flavoring your meals with healthy herbs and spices like turmeric, ginger, and pepper (with an emphasis on the health benefits of turmeric)
  • Exercising each day (moderately)

So, what’s the message? Even a small change like drinking more water, adding moderate exercise to your morning routine, or having a few servings of berries throughout the day can make a huge impact. And healthier eating could make you happier! Dr. Greger cites a review in Nutritional Neuroscience that found eating a significant number of fruits and vegetables positively supports brain health, which means being a happier, healthier leader for you and your team.

P.S. If you’d like to purchase the book, click here. Dr. Greger generously donates all proceeds from the book to charity!

Thoughts on Leadership: How’s that Business Plan Going?

By Gino Blefari

This week my travels find me starting Monday at home, completing my WIG calls and participating in meetings. On Tuesday, I had the early morning Berkshire Hathaway Energy call followed by business planning, which I continued Wednesday. Today, I write this post to you as I prepare to attend a wedding in Arizona.

You already know the question I’m going to ask: Did you complete your business plan? In this previous post, I talked about the importance of business planning and why in our 90-day real estate cycle, October 1 is the start of the “new year.” To set yourself up for success in 2023, you must plan NOW.

And while a business plan is important every year, it’s especially important this year as we work through the challenges of an economic downturn. Why? Let’s list the ways:

  • In a tougher economic climate, a business plan will keep you focused, preventing any knee-jerk, quick reactions to unforeseen obstacles. It will also help you reduce uncertainty by outlining your next steps, goals and the concrete details (like budget and expenses) of your business.
  • It’s a time to evaluate what was working in the past year and what wasn’t (the SWOT Analysis in the Business Planning Essentials is perfect for this).
  • Writing down your monthly goals makes it a lot likelier you’ll achieve them. One famous study from Dr. Gail Matthews at Dominican University in California found writing down goals makes it 42% more likely you’ll accomplish those goals.
  • Goals should be specific, measurable and actionable – and a business plan ensures yours will be.
  • A business plan is like a beacon of light should you find yourself in the shadows of the unknown; it is always there to guide you to a place of success. It’s a proven strategic device you can rely on through roadblocks that may hinder your path to progress.
  • During your business planning process, you’ll likely encounter new opportunities for growth that arise organically from your brainstorming and planning sessions.

So, what’s the message? As Sun Tzu once said, “In the midst of chaos there is also opportunity.” Countless businesses started during periods of economic challenge – Netflix (1997); Trader Joes’ (1958); Microsoft (1975); Warby Parker (2010); Revlon (1932); Disney (1923) to name a few – and were able to stand out because they worked hard, met every challenge and planned for success, just like you’re doing right now.

Thoughts on Leadership: Perfect Practice

By Gino Blefari

This week my travels find me in Scottsdale, Arizona to attend the HousingWire Annual event and participate in an onstage fireside chat with my mentor, coach and more than anything, one of my best friends, Tom Ferry. On Tuesday night, I hosted a team dinner with Prosperity Home Mortgage where we entertained a potential acquisition with Berkshire Hathaway HomeServices Nevada, Arizona and California Properties CEO Troy Reierson; Berkshire Hathaway HomeServices Nevada, Arizona and California Properties General Manager John Thompson; and HomeServices of America CFO Alex Seavall. And before I flew back to Northern California yesterday, I spent time meeting with the Berkshire Hathaway HomeServices Arizona Properties leadership team. Today, I sit down to write this post to you.

Read more: Thoughts on Leadership: Perfect Practice

Have you ever thought about those common phrases we use in everyday conversations that don’t seem to make sense? “Low-hanging fruit” is one example. Plant experts say fruit that’s higher up on a tree is often exposed to the sun and will ripen faster; low-hanging fruit should be picked last to give it the proper time to develop. Or how about the saying, “cut the mustard”? Mustard seeds are notoriously difficult to chop.

Another common phrase I encourage you to question is: “Practice makes perfect.”

Famed football coach Vince Lombardi debunked that one when he said: “Practice does not make perfect. Only perfect practice makes perfect.”

Hence the aptly named pregame “perfection drill.”

“Perfect practice makes perfect” is a fascinating concept to think about; imagine being a piano player and practicing a scale incorrectly. You can play that scale 5,000 times every day for a week and yet, you’ll only be mastering your mistakes, and getting nowhere near that elusive state we call “perfection.”

Growing up dyslexic, I experienced this first-hand. I had a hard time spelling as a kid and in school, I misspelled the word “which,” instead writing “witch.” My teacher told me I had to write out the word 100 times … so I wrote “witch” 100 times. When I was finished, she showed me the proper way to write the word and I had to write it “which” 100 more times. That was my perfection drill!

This applies to anyone in any field. If you’re a basketball player, a football player, a tennis player, or a sales professional and you’re using bad form, ineffective techniques or miscalculated theories, you’re only reinforcing bad habits and getting nowhere near perfection. As Atomic Habits author James Clear once said: “You do not rise to the level of your goals. You fall to the level of your systems.”

But if the system you’ve enacted is faulty, you’ll never get off the ground.

“Perfect practice makes perfect” is another reason it’s so important to have mentors and coaches, those people guided by experience and wisdom to correct your missteps and put you on that path toward perfection. Sometimes, we can’t see the mistakes because we’re too close to them. A writer may not be able to spot a typo because they’ve read the sentence too many times; their brain literally skips over it. But an editor can see that typo right away; they haven’t been practicing the imperfect way of reading the sentence.

On the flip side of all this, is The Perfect Practice, which does get you that much closer to achieving your goals. In Malcolm Gladwell’s Outliers, the author popularized the idea that it requires at least 10,000 hours of practice at something to become an expert.

So, what’s the message? Practice does not make perfect; perfect practice makes perfect. Before you practice anything, make sure what you’re reinforcing from action into habit is the very thing that will bring about – and not counteract – the perfection you seek. It’s an important lesson, witch (which) I learned the hard way.

P.S. Remember last week’s post when I wished you a happy (real estate) new year? Well, let’s check in on your scheduling progress. Did you schedule yourself out for the rest of 2022? Let me know!

Thoughts on Leadership: Happy New Year!

By Gino Blefari

This week my travels find me starting Monday with my typical WIG calls. On Tuesday, I joined the early morning Berkshire Hathaway Energy meeting then on Wednesday, traveled to Las Vegas where HomeServices of America and Berkshire Hathaway HomeServices hosted a networking reception honoring LGBTQ+ RE Alliance Top Producers and LGBTQ+ RE Leadership. This morning, I presented a keynote at the LGBTQ+ Real Estate Alliance Conference 2022 about “Where There’s Chaos There’s Opportunity” and gave them 16 points on how to thrive in a changing market. This afternoon, I’ll hop on a plane home to Northern California, and as I sit in the Las Vegas airport eating macadamia nuts and almonds from the famous Ethel M. Chocolates shop, I am writing this post to you.

Of all the posts published throughout the year, today’s Thoughts on Leadership might be the most directly tied to how your next quarter (and next year) will play out in business. Saturday is October 1, which means we’re done with the third quarter and into the final 90 days of the year. Why is this so significant? Because for real estate, October 1 marks the start of the New Year – well, the Real Estate New Year. (Get out your sparkly hats and streamers – it’s time to celebrate 2023!)

In real estate, we operate on a 90-day cycle. All the prospecting, lead generation, planning and marketing we do now is going to pay off three months from now. It’s precisely why our new year doesn’t start when the clock strikes midnight and January 1 arrives. Our new year begins Saturday.

There’s something else to keep in mind as we ring in the Real Estate New Year: This is when your 2023 business planning must begin. (You can download the Business Planning Essentials here.)

Having a solid business plan will keep you from the dreaded Q1 slump. Each year, when Q4 – and the holidays – roll around, with all their sugar cookie, holiday-party reverie, people tend to get off schedule. But if you skip ahead 90 days from the holiday-themed celebrations, you’ll get to Q1, which is exactly where most real estate agents see the lag from a slower holiday season.

During my 30+ years in real estate – as an agent, manager, and owner of a company – I’ve found there’s always a cash flow problem in the months of January and February. This applies to agents as much as it applies to brokerage owners.

A business plan allows you to plan for what’s ahead and avoid that problem. It ensures the busy holiday season won’t stop your momentum in 2023. At a minimum this weekend, schedule out every day for the remainder of the year, including every single day off, and every day you’ll work for the rest of 2022. And make sure on those days you work, you work. On your workdays, follow your schedule, do your prospecting, and complete every task that will drive business for you in the first quarter of 2023. As a challenge, after you’ve completed scheduling out the rest of 2022, post a picture of yourself filling out your schedule this weekend and tag me on Facebook or Instagram, so I know you’ve finished it. Hey, that’s a little accountability!

You should also complete your schedule for 2023. The first things to schedule are the most important business meetings you can’t miss. Knowing when these happen allows you to plan for your days off, so you’re not taking time off during those critical meetings. The next thing to do before you schedule anything else is to put in whatever gives you balance, like vacations and days off. This ensures you take the necessary time to recharge, and that you won’t schedule meetings on your days off. Once you’ve done all that, stick to your schedule! Never make a commitment with your time without checking your schedule first. 

So, what’s the message? Consider this post your reminder to begin your business plan now, so you can start the Real Estate New Year planning for a 2023 – and a future – that’s shiny and bright.

Thoughts on Leadership: Learning from Og Mandino

By Gino Blefari

This week my travels find me starting Monday with my normal WIG calls. On Tuesday, I had an early Berkshire Hathaway Energy call followed by the monthly CEO leadership meeting. On Wednesday, I participated in the virtual monthly HomeServices of America team gathering then traveled to San Diego to attend the National Association of Hispanic Real Estate Professionals®’ NAHREP at L’ATTITUDES. 

In between sessions and meetings in San Diego, I sat down to write this post to you. My hotel room is currently quiet, and it reminds me of another time in my life, years ago, when I paid attention to the quiet, as I drove from a Mike Ferry Superstar Retreat in Palm Springs to a party in Las Vegas.

Read more: Thoughts on Leadership: Learning from Og Mandino

Back then, I’d only been in real estate a little while, and I was hungry for information to learn absolutely everything I could that would allow me to succeed in the business. So, there I was, winding through the desert as dirt kicked up behind my car and the prickly Joshua Trees dotted every twist of the empty road. It was quiet, the kind of quiet where you can really hear yourself think. The only noise came from the book I was listening to – “Mission Success” by Og Mandino, who incidentally sounds like our own Rick Martel, SVP and Regional Sales Manager at Berkshire Hathaway HomeServices Fox & Roach, REALTORS®.

With nothing but nature all around, Og’s wonderful voice cut through the Wild West hush, “I will live as all good actors do when they are onstage – only in the moment. I cannot perform at my best today by regretting my previous act’s mistakes or worrying about the scene to come …”

In an instant, my entire state of being changed. I thought to myself, “I have to read this every single morning because it will put me in the right mindset not just to simply get through the day but take from the day.”

And for the next 36 years I read that excerpt every single day. (You can see the full text here.) I’ve also included these words in my coaching program.

But it’s not just because of this morning mantra that Og Mandino has held a special place in my life. When I had just started in real estate, working at the Sunnyvale office of a company called Fox & Carskadon, I got connected through a top agent, Mike Ray, to see many motivating speakers . Before he got into real estate, Mike worked for Jim Rohn selling tickets to his seminars, and so when Jim Rohn, Zig Ziglar and Og Mandino came to San Jose to speak, my connection with Mike secured me front row, comped seats to the show. It also got me backstage to meet them, and it was there where Og took a particular liking to me. I couldn’t possibly imagine at the time how extraordinary it would be to have Og Mandino as my mentor (thank you, Mike Ray), but his wisdom has guided me in my career ever since.

Beyond his mentorship, speaking, and words (I’ve read every book Og has ever written), it’s Og’s story that provides endless inspiration. Og became a famous name in 1968, when his book, “The Greatest Salesman in the World” was published. It has sent reverberating waves of inspiration across the planet ever since. Actor Matthew McConaughey once said he wouldn’t be where he is now if he hadn’t found this book in his time of need.

The book was based on a short story Og wrote for Success Unlimited, a magazine that he edited. When Fred Fell, the owner of a small publishing house, read the article while waiting for a dentist’s appointment, he immediately knew it was a best-selling story. He gave Og a call, and the rest, as they say, is history. 

Yet, Og’s rise to meteoric stardom wasn’t all chance readings in dentist offices and best-selling books. His story starts long before he became an author. In 1942, he joined the Army Air Corps, where he was honored with the Distinguished Flying Cross. When the war ended, he took a job as an insurance salesman … and that’s when things started to take a turn. During long business trips, he’d stop at hotel bars during the night to have a drink, which turned into a bad drinking problem. His first wife left him. He grew so depressed he almost took his life. But instead of continuing down this destructive path, he headed to the self-help section of a local library, and it was there that he decided he’d turn his life around.

As a small tribute to someone who had a huge impact on my career, here are a few takeaways from “The Greatest Salesman in the World”:

  • You don’t have to be in sales to be a sales professional. If you’re in a business that works with people in any capacity, sales knowledge is critical.
  • Og used the same principles in the book to transform his life and become one of the most sought-after speakers in the world.
  • The story takes place in Ancient Jerusalem where a camel boy named Hafid, who falls in love with the daughter of a wealthy man, wants to become wealthy enough to marry her. He goes to his mentor who says he will teach him the principles of the 10 scrolls, which will enable him to become a master in the art of sales.
  • Hafid must read a scroll three times each day for 30 days before going to the next one, because the more he reads them, the more they will seep into his subconscious mind and become a habit.
  • Scroll 1 is about the power of habits and how good habits are the key to success. Bad habits must be replaced with habits that bring you closer to success. A new and good habit forms with repetition.
  • Scroll 2 says you must greet every day with love in your heart. Love is a weapon to open hearts and a shield to combat hate and anger. Even if you have all the skills and wisdom imaginable, you can only be successful with love.
  • Scroll 3 is focused on persistence. Small attempts (or “small wins”) when repeated can help you discover sustainable progress. When you fail, you are increasing your chance for success at the next attempt, which is called “The Ancient Law of Averages.”
  • Scroll 4 says you are nature’s greatest miracle. You are rare and unique, which is your greatest asset, and imitation belittles the value of just how incredible and unique you are.
  • Scroll 5 is about living every day as if it is your last. Yesterday’s troubles and tomorrow’s problems do not come into play. The day is all you have, and it shouldn’t be wasted.
  • Scroll 6 says mastering your emotions should always be a priority. Sometimes you’re feeling happy, sometimes you’re feeling sad but for top performance and productivity, you must have your actions control your thoughts and not the other way around.
  • Scroll 7 is about having fun. Laugh and don’t take yourself too seriously! Four words can get you through any bad day: This too shall pass.
  • Scroll 8 is about multiplying your value in the marketplace by setting a high standard of living.
  • Scroll 9 says take action. Dreams are meaningless without the action to sustain and grow them. It’s better to act and fail than not act and live in a state of stagnation. Procrastination arises from fear.
  • Scroll 10 is about having faith that what you want will come to pass.

So, what’s the message? There is opportunity in happy times and in challenges. It’s all part of the journey to success that we’re on together. As Og once said, “I will love the light for it shows me the way, yet I will endure the darkness because it shows me the stars.”

Thoughts on Leadership: Lessons from the NFL

By Gino Blefari

This week my travels find me starting the post-Labor Day work week with an early morning Berkshire Hathaway Energy call on Tuesday. After the call, I hopped on a flight to Washington, D.C. to join the RISMedia CEO Exchange and had a fantastic time presenting the opening keynote for RISMedia Founder, President & CEO John Featherston. Today, I returned home and sat down to write this post to you.

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Thoughts on Leadership: The Power of Connection, Collaboration and Listening

By Gino Blefari

This week my travels find me at home, starting Monday with my typical WIG calls and the morning Berkshire Hathaway Energy call. On Tuesday, I virtually attended the August HomeServices of America corporate team gathering, and on Wednesday I filmed various upcoming video projects at the local Intero office in Cupertino. (Thank you to Marketing & IT Coordinator Thuy Huynh for your script assistance!) Today, I’m in meetings and carved out some time to write this post to you.

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Thoughts on Leadership: Lessons for Today

By Gino Blefari

This week my travels found me at home, starting Monday with a Berkshire Hathaway Energy call followed by my typical WIG calls. On Tuesday, I traveled to Dallas to attend and participate in Tom Ferry’s Success Summit and today, I attended the Dallas Business Journal Women in Business 2022 Awards honoring Allie Beth Allman.

It was a week of meeting and learning – my favorite thing to do. As the saying goes, once you think you know it all, your slide to mediocrity has already begun.

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Thoughts on Leadership: Lessons from Bud Winter

By Gino Blefari

This week my travels find me at home, starting Monday with my typical WIG calls. Next, I traveled to Orange County to provide a “State of the Market” during the Asian Real Estate Association of America O.C. Chapter Luxury Redefined event, where I had the chance to share the stage with Sharon Tay of Berkshire Hathaway HomeServices California Properties. (Read more about that here.) On Wednesday, I worked from the Berkshire Hathaway HomeServices HQ office in Irvine and attended the virtual leadership meeting at California Properties led by President Martha Mosier where I provided the team with an economic update on the market.

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Thoughts on Leadership: Leadership Lessons from ‘Ted Lasso’

By Gino Blefari

This week my travels found me at home, starting Monday with my typical WIG calls and the Berkshire Hathaway Energy morning call. On Tuesday, I had a one-day turnaround business trip. On Wednesday, I traveled to Tampa, Florida to attend the National Association of Real Estate Brokers (NAREB) National Convention and earlier today, I delivered a keynote speech to the attendees. NAREB is doing important work to urge Black Americans not to defer their dream of homeownership and I was grateful to lend my voice to this profound – and ongoing – mission.

As many of you know, I love to listen to books but sometimes while resting and recharging, I tune into movies or TV shows that provide inspiration in unconventional ways. One of those shows is “Ted Lasso,” about an American football coach who finds himself coaching a British soccer team, even though he knows next to nothing about the sport. As we watch Ted deal with the challenges of coaching, we realize this show is basically a master class in leadership. Here are just a few lessons from Ted Lasso:

  • Relationships are in the details.
  • Make it a point to know the names and birthdays of every member on your team.
  • Create a cadence of accountability. (Ted does this with daily “biscuits with the boss” morning check-ins.)
  • Don’t harp on the losses; use the progress of the people around you as a benchmark for success in what Ted calls “the infinite game.”
  • Live like a goldfish. They have a 10-second memory; if you mess up, learn from it then quickly move on.
  • Know that tackling a challenge is just like riding a horse. If you’re comfortable when you’re doing something difficult, you are probably doing it wrong.
  • Leaders empower leaders, just like Ted does with often-overlooked “kit man” Nate Shelley who eventually becomes a member of the coaching team.
  • Treat everyone with kindness. (Nate was not treated well by anyone before Ted’s arrival.)
  • Optimism over everything.
  • You must always believe in yourself.
  • Even when the odds are stacked against you, find positivity in the situation and keep moving forward.

So, what’s the message? Leadership can – and should – be fun. There’s humor to be found in any situation. There’s positivity to be found in even the most negative of circumstances. There are insights to be gleaned from every member of your team, and there are advantages to gain from truly getting to know who you work with and showing them, like Ted does, just how much you care.

P.S. If you watch this show and there’s anything you’ve learned from Ted Lasso that I’ve left out, please let me know!

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