Thoughts on Leadership: Lessons from Amadeo Pietro Giannini

By Gino Blefari

This week my travels found me starting Monday at home with an early morning Berkshire Hathaway Energy call followed by my typical WIG calls. On Tuesday, I hosted the monthly HomeServices of America leadership meeting and yesterday, virtually joined the team members at Long Realty to celebrate their 2022 accomplishments and talk about finding opportunities amid chaos. Today, I drove with HomeServices of America’s SVP of Research and Development Allan Dalton to visit Berkshire Hathaway HomeServices Drysdale Properties, where we celebrated 2022 award winners from the brokerage.

The big news story this week was the collapse of Silicon Valley Bank, which happened after the bank’s announcement it would have to sell part of its bond holdings at a major loss, subsequently causing a run on the bank. The tech-focused lender was taken over by federal regulators, and we’ve been following the fallout ever since.

Read more: Thoughts on Leadership: Lessons from Amadeo Pietro Giannini

The story reminds me of another Northern California banking narrative that began in the small Italian town of Acereto …

Amadeo Pietro (“A.P.”) Giannini was born in San Jose, California, the child of Maria Virginia De Martini and Luigi Giovanni, who left Acereto just a few months before Amadeo’s birth on May 6, 1870. When Giannini’s father died, his mother remarried the owner of a produce business and moved the family to San Francisco. As the A.P. Foundation describes, Giannini left school at the age of 13 to work full-time for his stepfather. Just six years later, Giannini was a partner in the successful produce enterprise, servicing farms throughout the Santa Clara Valley.

In 1892, Giannini married Florinda Agnes Cuneo, the daughter of wealthy Italian immigrants who owned a substantial share in Columbus Savings & Loan, a small bank located in San Francisco’s “Little Italy,” located in a neighborhood known as North Beach. At age 31, Giannini decided to retire, selling his interest in the produce business. The Wall Street Journal estimates that at his retirement, he was worth about $300,000 or the equivalent $9 million today. But Giannini’s business career was far from over.

Not even a year after Giannini’s “retirement,” Giannini’s father-in-law died, leaving Giannini to take over his position on the Columbus Savings & Loan board. For Giannini, this new role was a chance to help the city’s growing immigrant population, who had trouble securing loans. The directors disagreed. Frustrated, yet far from defeated, Giannini left the board and on October 17, 1904, founded the Bank of Italy with $150,000 raised from family and friends. Coincidentally, he headquartered the bank in a converted saloon that was directly across the street from the Columbus Savings & Loan. Giannini said this new bank was for the “little fellow” and was determined to service the hardworking, predominantly Italian immigrants from San Francisco’s Little Italy.

During the early 1900s, banks only worked with the wealthy. If you were poor, things like savings accounts, checking accounts, even home mortgages or auto loans simply didn’t exist – at least not for you. Those who were poor had to hide their money under mattresses and borrow funds from loan sharks at outrageously high rates. Giannini’s Bank of Italy gave these people hope. He focused on lending to merchants, farmers, and laborers, encouraging immigrants to transfer their money from beneath their mattresses to the safety of his newfound bank. It wasn’t just a whole new way of banking; it was the democratization of the entire banking system, and from an old saloon-turned-bank in San Francisco, Giannini led the charge.

Then, as most stories do, this one took an unexpected turn. On April 18, 1906, a massive earthquake shook San Francisco. Lasting less than a minute, the earthquake sent the city into shambles. More than 3,000 people died from the destruction and the subsequent fires it caused. Giannini was somehow able to get to the Bank of Italy building and salvage about $80,000 in gold and cash, loading everything into two horse-drawn produce wagons, which he discretely covered with crates of oranges then wheeled to his home in San Mateo, about 18 miles from the bank. (The Wall Street Journal reported Giannini said the money smelled like oranges for weeks.)

His careful retrieval of the bank’s funds paid off. While other city banks struggled to recover, Giannini set up a makeshift bank on the docks near North Beach. He leaned a wooden plank on top of two barrels and used that as his “desk.” On a cardboard sign nearby, he wrote: BANK OF ITALY: OPEN FOR BUSINESS.

From his new Bank of Italy “headquarters,” Giannini met with customers who were able to secure loans with a simple handshake, allowing them to get the money they needed to survive and rebuild. His efforts are widely regarded as pivotal in the redevelopment of the city. The Wall Street Journal, citing a 1921 interview, published Giannini’s remarks about his work: “The ‘glad hand’ is all right in sunshine,” he said. “But it’s the helping hand in a dark day that folks remember to the end of time.”

After the 1906 earthquake, Giannini wanted to do more to help. He decided that instead of one central banking location, he’d open “branches” of his bank to service additional customers. In 1909, the first Bank of Italy branch opened in San Jose, and in 1913, branches opened throughout Southern California. On November 1, 1930, Bank of Italy merged with another bank, and Giannini’s new bank was called Bank of America, which in time became the largest banking institution in North America.

Customers weren’t the only beneficiaries of Giannini’s vision. In 1923, when Giannini set up a motion-picture loan division at the bank, hundreds of films were financed, including “West Side Story,” and “It’s a Wonderful Life.” When a filmmaker named Walt Disney couldn’t secure the loan for his first feature-length film, Giannini’s bank loaned him the $1.7 million and Disney finished “Snow White and the Seven Dwarfs.” Giannini’s bank also helped finance “Pinocchio,” “Peter Pan,” “Cinderella” and later, Disneyland. And when an innovative engineer named Joseph Strauss came to Giannini with the idea to build a bridge spanning the Golden Gate Strait, Giannini famously asked Strauss how long the bridge would last. “Forever,” the engineer told him, to which Giannini replied, “California needs that bridge.” In 1933, with Giannini as a financial guarantor, construction of the Golden Gate Bridge began.

So, what’s the message? Before Giannini retired (again) in 1945, he worked almost every day on the main floor of Bank of America’s headquarters, interacting with customers well into his 70s. After his passing in 1949, Giannini left behind just $500,000. Famously, he believed in only keeping as much money as he absolutely needed. When Transamerica Corporation gave him a $1.5 million bonus, he donated it to the University of California to develop a school for agriculture economics. Beyond his inspiring selflessness, Giannini’s tale reminds us that when a crisis occurs, we must be nimble – rolling that vegetable wagon down the road, nailing the wooden plank to the barrels on the wharf, and serving everyone. It’s not when things are simple and quiet that legends like Giannini are made. It’s during times of upheaval when the real heroes of our story emerge.

Thoughts on Leadership: Celebrating Black History Month

By Gino Blefari:

This week my travels found me starting Monday with an early morning Berkshire Hathaway Energy call followed by my typical WIG calls with the team. On Tuesday, I participated in several event planning meetings for the upcoming Berkshire Hathaway HomeServices Summit, HomeServices’ Stronger Together event and Berkshire Hathaway HomeServices Sales Convention 2023. Yesterday, I joined the Berkshire Hathaway HomeServices Sales Convention virtual review, and today I’m writing this post to you.

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Thoughts on Leadership: Celebrating Black History Month Innovators

By Gino Blefari:

This week my travels found me starting Monday at home with an early morning Berkshire Hathaway Energy call followed by my typical WIG calls with the team. On Tuesday I attended team meetings and on Wednesday I drove the 160 miles from Los Altos to Fresno, California for the Guarantee Real Estate all-company sales meeting at the brokerage’s Fig Garden office. I had lunch with the home office management team then returned north for a total of 320 miles driven within a 12-hour time frame. The enthusiasm and energy of the Guarantee Real Estate agents and leadership team made it worth every mile.

Throughout the month, these Thoughts on Leadership posts have featured Black leaders whose work and wisdom changed the course of history. One of the things I like the most about my blog is getting all the responses and different stories that come back because of the topics I’ve shared. This blog post is a direct result of two of those responses.

Read more: Thoughts on Leadership: Celebrating Black History Month Innovators

After writing about Rosa Parks last week, Rod Messick, CEO of Berkshire Hathaway HomeServices Homesale Realty, responded with a book recommendation: “His Truth Is Marching On: John Lewis and the Power of Home” by John Meacham.

John Lewis, as Rod explained, was known during the Civil Rights Movement as the “Boy from Troy.” Coincidentally, Rod grew up in Troy, Alabama and didn’t know about Lewis’ connection to his hometown until recently. Rod said he knew of John Lewis as a Civil Rights leader who was attacked on the bridge at Selma, as a congressman from Atlanta but not until the end of Lewis’ life did Rod realize that Lewis grew up mere miles from his own home.

“You see there was no civic pride in the ‘70s and ‘80s around being the home of John Lewis,” Rod told me. “We had a major thoroughfare named after George Wallace but no recognition of John Lewis.”

All that changed in 2020 after Troy University – a school that in 1957 denied John Lewis admission because of the color of his skin – named a building after Lewis.

Soon, the town of Troy began to learn about the amazing life of the human rights activist and advocate for non-violent change. Finally, John Lewis got the long-overdue recognition he deserved. It’s also worth noting that despite his initial rejection by Troy University, Lewis never held any spite or hatred for the school. He chose forgiveness, and even visited the Troy University campus in 1989 to receive an honorary doctorate. He returned in 2006, after Troy University awarded Lewis with the Hall-Waters Prize for his memoir, “Walking with the Wind.”

Gladys West is another Black leader whose legacy was brought to my attention by Helen Cocuzza of Berkshire Hathaway HomeServices Fox & Roach, REALTORS®. She shared with me that Gladys West developed the GPS technology most of us use daily today.

West was born in rural Virginia on October 27, 1930. As her Britannica biography notes: “In her community the only clear options for a young Black girl’s future were continuing to farm or working at a tobacco-processing plant.”

But West’s penchant for learning took her somewhere new, and after she graduated valedictorian of her high school, West was offered a full scholarship to Virginia State College. She graduated in 1952 with a degree in mathematics then received a master’s degree in mathematics. In 1956, the U.S. Naval Proving Ground hired West to work in the weapons laboratory in Dahlgren, Virginia. She was the fourth Black employee in the entire organization, and she quickly earned a reputation for solving complex mathematical problems by hand. Her work eventually led to a satellite that was programmed to create computer models of the Earth’s surface, and it’s this model (and subsequent updates) that allows GPS systems today to make accurate calculations of any location on the planet.

So, what’s the message? Like Mary W. Jackson, Gladys West was once a “hidden figure” of history, but the more we have these conversations about Black leaders like Jackson, like West, like Lewis, the more we can be sure their stories, contributions and legacies will never, ever be forgotten.

Thoughts on Leadership: Lessons from the NFL

By Gino Blefari:

This week my travels found me starting Monday with my typical WIG calls. On Tuesday I traveled to Orange County to film some videos with Berkshire Hathaway HomeServices Beach Properties of Florida CEO Jimmy Burgess at our Berkshire Hathaway HomeServices HQ. On Wednesday, I was the guest speaker at the in-person Berkshire Hathaway HomeServices REthink Council 2023 Kick-off Meeting, which took place at the HQ as well, hosted by Jimmy and Vince Leisey, CEO of Berkshire Hathaway HomeServices Ambassador Real Estate. I also attended Berkshire Hathaway HomeServices California Properties’ event, “Secrets, Tips & Tools for Success” featuring California Properties President Martha Mosier and California Properties’ Ronnie Hackett, Chris Lee, and Jill White. Today, I recorded a podcast with Andrew Undem of Berkshire Hathaway HomeServices Homesale Realty’s Sure Group and sat down to write this post to you.

Read more: Thoughts on Leadership: Lessons from the NFL

With this being the Thursday eve of Super Bowl and Black History Month, I want to give a shout out to Kansas City Chiefs quarterback Patrick Mahomes and Philadelphia Eagles quarterback Jalen Hurts. Did you know this is the first Super Bowl ever with both teams starting a Black quarterback? It’s a historic moment for the sport, for our country and for the millions around the world who will be tuning into the game this Sunday.

And while we’re on the topic of football, let’s talk about probably the greatest football player of all time, none other than the GOAT Tom Brady who announced his retirement on February 1 of this year.

If you took Tom Brady’s first 21 seasons and broke them into three distinct periods, every seven years he accomplished enough to become a first-ballot Hall of Famer. His first seven years match up perfectly with Troy Aikman’s career. His next seven years match up perfectly with Dan Marino’s career, and his last seven years match up with my own 49ers Joe Montana’s career.

Let’s look at the stats:

Troy Aikman Era: Tom Brady’s 2000-2006 Career vs. Troy Aikman’s Career

  • Division Titles: 5 vs. 6
  • Super Bowl Titles: 3 vs. 3
  • Super Bowl MVP: 2 vs. 1
  • Regular Season MVP 0 vs. 0

Dan Marino Era: Tom Brady’s 2007-2013 Career vs. Dan Marino’s Career

  • Division Titles: 6 vs. 5
  • Super Bowl Appearances: 2 vs. 1
  • Regular Season MVP: 2 vs. 1
  • Pass Touchdown Leader: 2 vs. 3

Joe Montana Era: Tom Brady’s 2014-2020 Vs. Joe Montana’s Career

  • Super Bowl Titles: 4 vs. 4
  • Super Bowl MVP: 3 vs. 3
  • Regular Season MVP: 1 vs. 2

So that’s three Hall of Fame careers, and with another Super Bowl win and a passing record in 2021, and another record-setting passing season in 2022, (breaking his own 2021 record) if he played another five years, my money would be on Brady to have a fourth Hall of Fame career.

Beyond all the amazing numbers, he’s one of the greatest quarterbacks of all time because of the high standards he sets for leadership excellence. His career is proof that with hard work, perseverance, and a selfless, put-your-team-before-everything mentality, you can achieve anything. These are some of his incredible traits that make him such an outstanding leader on and off the field:

  1       The power of preparation: Brady is known for his meticulous preparation, both on and off the field. He spent countless hours studying game film and working on his technique, which allowed him to perform at a high level consistently. Brady went to sleep at 8:30 every night to get proper rest and maintained a strict diet to be in top form for every game. This attention to detail serves as a reminder that preparation is key to success in any field. And his preparation started early; even in high school, Brady would invite his teammates to his house to review tapes while his mom made them lunch.

        2       The importance of teamwork: Despite being one of the best players in the NFL, Brady has always emphasized the importance of teamwork. He recognizes that success in football, or any sport, is the result of everyone working together towards a common goal. This lesson can be applied to any organization or team, where the collective effort of everyone is more important than individual achievement.

        3       Mental toughness: Brady has faced numerous challenges throughout his career, including injuries, controversies, and more. However, he has always remained mentally tough, focusing on what he can control and not getting discouraged by setbacks. This level of mental toughness is a key attribute of great leaders, who must be able to remain calm and focused even in the face of adversity.

        4       Adaptability: Brady has had to adapt to new systems, coaches, and players throughout his career. He has shown that he is capable of quickly adjusting to new situations and that he is open to new ideas and approaches. Leaders who are adaptable and open to change are more likely to be successful in today’s rapidly changing business environment.

        5       Passion for excellence: Brady has a relentless drive to be the best and to win. He is always striving for excellence and pushing himself and his team to perform at their highest level. This level of passion for excellence is infectious and inspires others to strive for their own personal best. During the 2021 Super Bowl, Brady texted the team on a nightly basis: “We will win.” Those three words reinforced Brady’s confidence in his teammates and drive for excellence.

So, what’s the message? Tom Brady is a successful quarterback and a great leader who sets high standards. Tom Brady yelled when his teammates weren’t meeting his expectations. Tom Brady barked at coaches and was allegedly tough during practice. “Let’s go! Do it again! Line up and do it again!” He’d say. But all that proves he not only holds his teammates to a higher standard of accomplishment but also demands they achieve it.

Thoughts on Leadership: Lessons from Katherine Johnson

By Gino Blefari

This week my travels found me at home on Monday celebrating Martin Luther King Jr. Day. On Tuesday, I had an early morning Berkshire Hathaway Energy call and monthly leadership virtual meetings. Wednesday through today (and really, for the rest of this week), I’m working on various projects and in between those projects, sat down to write this post to you.

This week our HomeServices family of companies honored the tradition of MLK Day of Service with a wide variety of company events. So, in the spirit of leaders who give back, I want to dedicate this post to a Black leader whose contributions changed our country, our world and really, our entire universe: Katherine Johnson.

Read more: Thoughts on Leadership: Lessons from Katherine Johnson

Johnson lived an extraordinary life. She was born in White Sulphur Springs, West Virginia in 1918 and immediately it was clear she had a penchant for – and brilliance with – numbers. By age 13, Johnson was already attending high school classes. At age 18, she enrolled at West Virginia State College, where she excelled in mathematics and was mentored by math professor W.W. Schieffelin Claytor, the third Black American to earn a PhD in mathematics. In 1937, she graduated West Virginia State College with the highest honors and began working at a teaching job at a Black public school in Virginia.

In 1939, when West Virginia quietly integrated its graduate schools, West Virginia State president Dr. John W. Davis chose Johnson and two other men to be the first Black students at the state’s flagship graduate school, West Virginia University. Johnson left her job teaching and enrolled in the program, though she left the program shortly after the first session to start a family. When her children were older, Johnson returned once again to teaching.

Several years later, in 1952, a relative told Johnson about a few open positions at the all-Black West Area Computing section at the Langley laboratory at the National Advisory Committee for Aeronautics (NACA). Johnson moved with her family to Newport News, Virginia and started working at Langley in the summer of 1953.

For the next four years, she analyzed fight data and plane crashes, and in 1958, her mathematics work was used in “Notes on Space Technology,” a series of lectures by engineers in the Flight Research Division and the Pilotless Aircraft Research Division (PARD) who would become the Space Task Group, NACA’s first official exploration into the possibilities of space travel. Later that year, when NACA turned over operations to NASA, Johnson, according to NASA “came along with the program.” The year prior, she co-authored a report along with engineer Ted Skopinski – “Determination of Azimuth Angle at Burnout for Placing a Satellite Over a Selected Earth Position” – and this credit marked the first time a woman in the Flight Research Division was named on a research report.

Her work on NASA’s Mercury program (1961-1963) was perhaps what she’s most well-known for today. In 1961, Johnson’s calculations of the path from Freedom 7 sent the first U.S. astronaut – Alan B. Shepard, Jr. – into space. In 1962, Johnson began work on an orbital flight for astronaut John Glenn that required the building of a complex communications network around the globe.

Despite the intense work to create this network, astronauts were hesitant to trust their lives to electronics. “Get the girl,” Glenn told his engineers, during the preflight checklist.

“The girl,” of course, was the brilliant Johnson, who ran the same equations that were programmed into the computer all by hand, using a desktop mechanical calculating machine.

Johnson would later recall Glenn saying, “If she says they’re good, then I’m ready to go.”

On February 20, 1962, Glenn became the first American to orbit Earth. The mission, thanks to Johnson, was a success, and marked the beginning of NASA’s accomplishments in human spaceflight.

So, what’s the message? During Johnson’s 33 years spent at Langley, she co-authored 26 research reports and among many, many achievements, was part of the team that made calculations about when to launch the rocket for the 1969 Apollo 11 mission that sent the first three men to the moon. She also worked on the space shuttle program. In 2015, at age 97, President Barack Obama awarded her with the prestigious Presidential Medal of Freedom, though sadly in February 2020 Johnson passed away at the age of 101. When once asked about her time at Langley, Johnson said, “I loved going to work every single day,” proving that when you love something that much, you can achieve goals that are out of this world.

Thoughts on Leadership: Lessons from Damar Hamlin

By Gino Blefari:

This week my travels find me starting Monday with an early morning Berkshire Hathaway Energy call followed by seven WIG calls. On Tuesday, I traveled to Dallas for Berkshire Hathaway HomeServices Sales Convention 2023 video shoots and speech coaching, which continued into Wednesday. Also on Tuesday, the Swanepoel Power 200 list was released.  Congratulations to all the extraordinary leaders who were recognized on the list this year!

Today, I’m home and I have one incredible leadership story on my mind: Damar Hamlin.

Read more: Thoughts on Leadership: Lessons from Damar Hamlin

On January 2, as football fans watched the Buffalo Bills play the Cincinnati Bengals, 24-year-old Bills safety Hamlin tackled Bengals wide receiver Tee Higgins during the final moments of the first quarter. An ESPN correspondent broadcasting the game described what happened next: “[Hamlin] made a hit, he got up, took a couple of steps and then just fell to the ground.” 

The response was immediate. First, the players knelt over Hamlin, aware he was in serious distress even before ESPN could identify the player who had collapsed on the field. The first wave of first responders came from the Bills sideline. According to the NFL’s Chief Medical Officer Dr. Allen Sills, when a player is injured, doctors and trainers from that player’s team will be the first to get to the athlete.

“If they get out on the field and they sense that this is a significant emergency, then they will give a hand signal in addition to the radio signal,” Sill explained. “It’s basically an all-call, meaning everyone come.”

During that Monday night game, everyone came, including the code leader, who is responsible for taking charge in an emergency. Sills continued to explain the medical response protocol: “If there is a cardiac arrest, who’s going to lead?” he said. “Who’s going to be the captain of the ship in that moment to make determinations, decisions about various aspects of the resuscitation?”

In the NFL, those leadership questions are critical; the answers could be the difference between life and death. It’s why the choreography of emergency response is planned before every NFL game, from preseason games to the Super Bowl.

Before kickoff, a 60-minute meeting of medical personnel takes place where the emergency action plan is reviewed, discussed and committed to, and most importantly a code leader (the person in charge should a medical emergency occur) is acknowledged by the medical team – you could almost call it an NFL-style emergency response WIG meeting. This code leader acknowledgement is fairly new to NFL protocol but vital to the success of any emergency medical operation; with a code leader established prior to every game, there is absolutely no question who will lead in a crisis.

That pivotal change potentially saved Hamlin’s life and gave him a fighting chance to live.

And fight he did, and continues to do, with the support of the entire NFL – and the world – on his side. Another leadership lesson from this story is how quickly everyone came together, no matter what team they played for, what team they rooted for, or even whether they watched football at all. Everyone sent their good vibes for Hamlin to make a speedy recovery.

Following Hamlin’s cardiac arrest, the safety received an outpouring of support. People who didn’t normally post about football were wishing him well on social media and routinely checking for updates on his condition. All 32 NFL teams changed their Twitter profile photos to say “Pray for Hamlin” with his number 3 Bills jersey. Hamlin’s Chasing M’s Foundation Community To Drive, which had a goal of $2,500 in donations, raised $8.7 million from more than 245,900 donations (and counting) that came from around the world.

During Week 18 games, all 32 NFL teams had a pregame moment of support for Hamlin. They also had an outline of “3” (Damar’s number) in each 30-yard line number on the field in either Buffalo Bills Red or Buffalo Bills Blue. Pregame warmup shirts had “Love for Damar 3” written on them, and the Buffalo Bills wore “3” jersey patches.

Then, after about nine days spent in two hospitals, Hamlin was discharged from Buffalo General Medical Center/Gates Vascular Institute. According to ESPN, doctors said they were “ecstatic” about his quick recovery, and Hamlin himself recently tweeted he was “grateful for the awesome care” he received. It’s amazing – and characteristic of a solid leader – to see Hamlin leaning into gratitude during such a challenging time.

So, what’s the message? Dorrian Glenn, Hamlin’s uncle, delivered a powerful statement about the recovery. “A lot of people don’t see how much they’re loved when they’re alive,” he said. “To see that he has a chance to eventually recover and see all the love he’s gotten … it’s gonna mean a lot to him.”

We’re experiencing that now, as Damar recovers and gives us an incredible leadership lesson about gratitude and coming together as human beings for a cause bigger than ourselves. No matter what business we’re in or what team we root for, we are always stronger together.

Thoughts on Leadership: Lessons from the World Cup

By Gino Blefari

This week my travels found me starting Monday at home, conducting my typical WIG calls before flying to Orange County. On Tuesday, I participated in the early morning Berkshire Hathaway Energy call followed by the HSF Affiliates Leadership Summit. On Wednesday, the team finished the Leadership Summit, which was followed by the HSF Affiliates holiday luncheon. Today and tomorrow, I’ll host four succession calls from my home office in Northern California, puppy June by my side.

Lately, it seems like everyone has been captivated by the excitement of the World Cup, which began late November and will culminate on December 18. It’s been a whirlwind few weeks in Qatar as countries battle it out for a win. Here are a few lessons inspired by the World Cup:

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Thoughts on Leadership: Leadership Lessons from Jimmy G

By Gino Blefari

This week my travels find me starting Monday with my typical WIG calls. On Tuesday I traveled to Dallas to attend Pierce Allman’s celebration of life (read a tribute to his leadership and legacy here). On Wednesday, I was back in Orange County to attend Berkshire Hathaway HomeServices Lifestyle Properties’ grand opening event and today I traveled to Houston to be a guest speaker at the Berkshire Hathaway HomeServices Premier Properties Annual Managers Retreat where I will present The 17 Ways To Win

In A Changing Market, How To Create A Lifeplan and The HomeServices System.

Read more: Thoughts on Leadership: Leadership Lessons from Jimmy G

It was a tough week to be a 49ers fan, despite an earlier victory against the Miami Dolphins. On Sunday, we learned starting quarterback Jimmy “GQ” Garoppolo was out for the rest of the season with a broken foot. (In better news, doctors have since said that he doesn’t need surgery and could return in seven or eight weeks, just in time for the playoffs.) And while that’s not the kind of news you want to hear as a Niners fan, Jimmy G is the kind of leader you’d want to have in any situation. Here are the characteristics that make him such a fantastic leader:

  • Perseverance
  • Confidence
  • Toughness
  • Love
  • Identity
  • Humility
  • Calm
  • Collaboration

Now let’s dive deeper into how those characteristics play out on and off the field for Jimmy G:

  1. Perseverance. Any list of Jimmy’s leadership attributes must start with perseverance. No matter his injuries or his perceived ineffectiveness by the general NFL media, Jimmy just keeps doing his thing. He is not flashy, he does not have gaudy stats, he just wins football games. Jimmy seems to have established the culture of his team. His work ethic is second to none and his attitude is always positive. He’s been through many battles and Jimmy has earned the respect of his teammates. So when the game is on the line, the 49ers often pull through.
  2. Confidence. Jimmy is a winner. His confidence in his winning abilities and attitude have propelled his career. He was 19-7 in his last two years playing at Eastern Illinois and threw for 84 touchdowns. After he was drafted in the second round of the 2014 NFL Draft by the New England Patriots – right in the middle of their dynasty’s glory days – he won two Super Bowl rings playing as Tom Brady’s backup quarterback. At the 2017 draft deadline, the 49ers traded to get him and just one month later, he was the starting quarterback for the Niners, helping the team to five consecutive wins to end the season. He has an overall 39-18 record as a starter and a .684 win percentage, which puts him in elite ranks with the likes of Tom Brady, Patrick Mahomes and Lamar Jackson. 
  3. Toughness. Jimmy is tough and often plays through injury, maybe to a fault. But this toughness also translates off the field. In the offseason, the 49ers had hoped to trade him but shoulder surgery in 2021 prevented them from making the trade. No matter the scenario – good or bad – Jimmy has a linebacker’s mentality while playing a quarterback position. He’s not afraid of contact. He’s what you’d call a “flatliner,” enabling him to perform well even under the most trying of game situations. Whatever you say about Jimmy G (high turnover rate seems to be the most prevailing criticism), you can’t say he’s not tough. Injury after injury, recovery after recovery, he’s returned to show up and win.
  4. Love. Jimmy’s teammates love him and his leadership style, no matter what the media thinks of his abilities. The 49ers’ tight end George Kittle said: “When Jimmy’s rollin’, I think we’re rollin’. He’s a [heck] of a leader out there, and he really inspires us to play our best ball.” Three seasons ago, the 49ers nearly won the championship. Last year, they almost made it into the Super Bowl. He helped get all that done even with painful injuries in his throwing shoulder and thumb.
  5. Identity. Jimmy is the undisputed leader of the 49ers. Key wins last year during the playoffs arguably put him among the franchise’s most significant players, including Ronnie Lott, Joe Montana, Dwight Clark, Joe Staley, Frank Gore and Bryant Young. Somehow, Jimmy’s leadership has a unique ability to consume everything into its orb – his identity is the team’s identity because he leads it. When he shakes off mistakes, the team can shake off mistakes. When he walks into the locker room with confidence, it brings confidence to every single player. When he makes plays that are scrappier than they are superstar-quality, the team plays scrappier, too. He was committed to the team even after Trey Lance was named starting quarterback at the beginning of 2022. He gives the 49ers franchise a foundation and upon this foundation everything else is built. His playing isn’t perfect, but he knows how to put a win together. That’s been the legacy of the 49ers’ success.
  6. Humility. In February of this year, Jimmy delivered a heartfelt goodbye video, knowing his days with the team were coming to an end: “Faithful, thank you very much for everything,” Jimmy said. “It’s been crazy, man. Just all the comebacks at Levi’s, comebacks on the road, ups and downs, it’s been a [heck] of a ride, guys. I love you guys. See ya.” As the story goes, Trey Lance broke his ankle in the first quarter of San Francisco’s Week 2 win against the Seattle Seahawks and Jimmy returned to the team as quarterback. In discussing the incident, Tom Brady said: “I’ve known Jimmy since he was a rookie and Jimmy and I have been friends a long time. And just seeing him, how he’s handled kind of his own adversity, is really gonna prepare him for what’s ahead. It’s interesting in the NFL, you know, when one door closes, I think another one opens … And as tough as it is for Trey to get injured, Jimmy steps in there and does a great job … things have a crazy way of working out. … You never know when that opportunity’s gonna present itself and when you get it, you gotta go out and take advantage of it.”
  7. Calm. When trouble comes, Jimmy G never panics. 49ers defensive end Nick Bosa said: “I’m impressed with his demeanor just as a leader. A lot of people give him [trouble] for whatever. But he’s as cool and collected of a quarterback as I’ve ever had and he’s a perfect guy to lead us to where we need to go.” Kittle said: “Jimmy G, you can’t say enough about that guy. The [bad things] that he takes … Just consistently people try to pull him down and all he does is try to deliver. And he leads this team. He’s the sense of calm in the huddle, he’s the sense of calm in the storm. He allows us to play football at a high level.”  
  8. Collaboration. When Trey Lance was set to replace Jimmy last year, you’d think the quarterback would scoff at any chance to make Lance better. The opposite was true. “He’s been a big bro to me when he came in,” said Lance. “He could have made things [horrible] for me last year and he didn’t. He helped me out with everything. Jimmy might have taken some inspiration on this one from his mentor, Tom Brady, who helped him after the 2014 draft when he joined the Patriots. Former 49ers wide receiver Emmanuel Sanders summed this one up best: “There’s certain people who know who they are. Jimmy G. knows who he is. Jimmy G. plays with swagger; Jimmy G. has his own swagger. He’s not walking around saying it, but Jimmy G. plays with swagger. Jimmy G. is a leader. He’s a natural leader. I’ve played with a lot of quarterbacks. When I tell you this guy is a leader, he’s a leader. He allows guys to follow him, not just by how he works, but when he comes in and he’s running meetings like coaches? He’s a natural born leader.” Bottom line: He helped Lance because he wanted Lance to succeed.

So, what’s the message? While the story of Jimmy G’s leadership was far from straightforward, all this back and forth, testing his toughness, his confidence, and his ability to lead, could very well produce the best version of Jimmy G possible. Coming back from yet another injury, he’ll have nothing to lose and everything to prove – the perfect scenario for a leader as incredible as Jimmy G to shine.

Thoughts on Leadership: Happy Thanksgiving!

By Gino Blefari

This week my travels find me at home, starting Monday with my typical WIG calls. On Tuesday, I visited a Bay area studio to record a voiceover for our HomeServices of America year in review video project and then at exactly 1:17 p.m. had my puppy pick-up at the San Jose International Airport. (Welcome to the family, June!) Today, I closed up the short holiday week and am looking forward to spending time with the family and little June, for which I am so grateful.

Read more: Thoughts on Leadership: Happy Thanksgiving!

And gratitude really is the name of the game this week. I feel grateful to have a job that’s my calling and for the opportunity to work every day with leaders who have become more like family. From service staff members to our CEOs, to our network brokers and owners, to our agents — everyone deserves my ultimate gratitude today and always. As I say, I love what I do largely because of who I get to do it with!

Thanksgiving is one of my favorite holidays. It’s non-denominational, making it more widely celebrated; and the Thanksgiving message of gratitude is such a fantastic way to commit to a positive mindset as we get close to the end of the year and get ready to start anew in 2023.

It’s not hard to get into the Thanksgiving spirit. We sit back, relax and eat delicious food. Plus, we have the Bills vs. the Lions, the Giants vs. the Cowboys and the Patriots vs. the Vikings to look forward to …

Ralph Waldo Emerson once said, “Cultivate the habit of being grateful for every good thing that comes to you, and to give thanks continuously. And because all things have contributed to your advancement, you should include all things in your gratitude.”

And Zig Ziglar reminded us, “Gratitude is the healthiest of all human emotions. The more you express gratitude for what you have, the more likely you will have even more to express gratitude for.”

Oprah famously remarked: “Be thankful for what you have; you’ll end up having more. If you concentrate on what you don’t have, you will never, ever have enough.”

One of my favorite leaders, John F. Kennedy said, “We must find time to stop and thank the people who make a difference in our lives.”

So, what’s the message? I received this thought in my weekly CEO update from Shawna Alt, CEO of First Weber, and I liked it so much, I want to share it with all of you: Please take the time this week to enjoy the people that mean the most to you. Cherish them for who they are, not who you wish they would be. There is so much power in letting go. Let go of assumptions. Let go of being offended. Don’t let the past cause resentment that interferes with the beauty of the present moment. Choose forgiveness. Choose gratitude. Choose love.”

Happy Thanksgiving!

Thoughts on Leadership: Lessons from Kona

By Gino Blefari:

This week my travels find me starting off en route to Minnesota for the in-person HomeServices of America CEO/Leadership meeting taking place at the Westin Edina Galleria. From there, I flew home, participated in meetings and sat down to write this post to you … without my beloved Kona by my side.

Kona passed away in my arms earlier this week and as a dedication to a dog that was so much more than a pet, I am writing this week’s Thoughts on Leadership for her. To me, dogs are the greatest pals we can ask for. One of the greatest feelings in the world was coming home from a trip, pulling up to the front door in my Uber and seeing my dog, Kona, through the window, wagging her tail like crazy as I walked up to the house and stepped inside.

Read more: Thoughts on Leadership: Lessons from Kona

It makes you feel so good, so loved by this animal in front of you that your heart can practically burst from the joy of it all. It’s just what dogs do.

The American Kennel Club outlines several science-based benefits of dogs:

  • Dogs reduce feelings of loneliness.
  • Research shows the bond between humans and dogs reduces stress and lowers blood pressure.
  • 10 minutes of petting your dog can reduce cortisol, a major stress hormone.
  • Dogs help us psychologically cope with crises – PTSD in military veterans has been shown to improve when they get a service dog.
  • Dogs encourage us to move – dog owners are 4x more likely to meet daily physical guidelines than non-dog owners.
  • Dogs can improve your photography skills – in a study by Rover, 65% of dog owners said they took more photos of their dog than their significant other!
  • Dogs help us connect – an estimated 40% of dog owners report having an easier time making friends when out with their dog.
  • Dogs make us happier – staring into your dog’s eyes raises your level of oxytocin, the “love hormone.”

And I truly loved my Kona. When I was at Intero she came to work with me every single day; she never missed a day. We’d go to Starbucks together; she’d sit under my desk during meetings when I was working from home. She was just there, a constant, loyal source of unconditional companionship and support.

So, what’s the message? I believe we are connected to our dogs in ways perhaps even science has yet to understand. About a month ago, when Kona started really deteriorating, I was feeling dizzy and off, something just wasn’t right. Of course it wasn’t. Kona was part of me and if she was feeling sick, I was too. When I left for Hawaii, a sense of foreboding followed, like stepping on that plane I knew that this was the beginning of the end.

I moved my return flight up – Kona was in bad condition – and she waited for me to get home, just like she always did on every trip I took before. That sweet, adorable pal of mine – a mainstay at Intero, a regular at Starbucks, a curled-up sleeper beneath my desk – waited until I got home to say her final goodbye. And when I did say goodbye to my sweet Kona, I wasn’t just saying goodbye to my dog, I was saying goodbye to my best friend.

P.S. This story has a silver – or golden – lining. I called the place where I originally got Kona to let them know how great of a dog she was and offhandedly during our conversation happened to ask, “Do you by any chance have an F1 Half-Golden, Half-Miniature Poodle puppy?” And the breeder pauses then says, “You know, as a matter of fact we have a whole litter of puppies right now!” And because I knew somehow this news was Kona smiling down on me from the great dog park in the sky, I said, “Can you just check if they might be related to Kona?” And guess what? The breeder replied: “They are. The parents of Kona were Toby and Goldy and the father of the litter is Cody, the grandson of Toby.” Right then and there I decided I’m going to get one of the girl puppies … and I was thinking of naming her Kona. What do you think I should name her?

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