The Essential Role of Sleep in Leadership and Success

By Gino Blefari

This week finds me once again in the familiar setting of my home office, where I began Monday with my usual WIG calls. As we steadily approach Memorial Day weekend—a time for reflection and rejuvenation—it’s fitting to discuss a fundamental aspect of our wellbeing: sleep. With the holiday providing a moment to pause and honor those who have served, it also reminds us of the need for restorative breaks in our demanding schedules. Let’s delve into why mastering the art of sleep is essential for sustaining our energy and enhancing our leadership.

Read more: The Essential Role of Sleep in Leadership and Success

In the high-stakes world of real estate, where clarity, courage, and stamina are indispensable, sleep is not merely a pause from our busy schedules; it’s a vital investment in our health and professional prowess. Vince Lombardi’s words, “Fatigue makes cowards of us all,” resonate deeply here. As I emphasize in my mindset routine talks covering the pillars of MEDS (Meditation, Exercise, Diet, and Sleep), today I want to focus on sleep, the keystone habit that catalyzes small wins and profound successes.

The benefits of profound sleep are supported by substantial scientific evidence. Sleep deprivation is now recognized as a leading factor in shortening life expectancy. It’s not a luxury but a necessity, forming the bedrock of a successful life. Research confirms that during sleep, our brains engage mechanisms that flush out toxins, repair stress-damaged brain cells, and efficiently integrate memories. This cleansing process enhances creativity, boosts productivity, refuels energy, and stabilizes emotions by managing the amygdala—the brain’s stress response center.

Ever noticed how trivial irritations escalate into major conflicts after a poor night’s sleep? Or how decisions made in a state of exhaustion seldom bear the fruit we hope for? I’d venture to say that a majority of our missteps are made when we’re tired. A splendid night’s sleep restores our perspective, enhancing our decision-making and interpersonal interactions.

Practical Tips for Quality Sleep

Here are some strategies that have worked wonders for me, and I believe they can transform your rest too:

  • Engage in Physical Activity: Evening walks have always been a staple in my routine. Remembering Kona, who loved our strolls and lived a joyful 14 years, keeps me inspired. Now, June, my spirited 2-year-old puppy, has taken up the baton. She ensures we’re both thoroughly exercised by bedtime, ready to sink into a deep, restorative sleep. These walks not only boost my physical activity but also connect me to joyful memories and present companionship.
  • Digital Detox Post-8 PM: Avoid screens to protect your melatonin production, crucial for rejuvenative sleep.
  • Establish a Pre-Sleep Routine: My evenings are dedicated to unwinding with calming activities like reflecting on the day’s small wins. While at home, I keep my nights tranquil, but when traveling, I treat myself to a relaxing bath. I always request a room with a tub to ensure I can maintain this simple part of my routine, helping me avoid anxiety-inducing stimuli and ensuring a restful sleep.
  • Prepare for the Next Day: Organize your environment and lay out your exercise gear for the morning. A clear space promotes a clear mind.
  • Optimize Your Sleep Environment: Keep your bedroom cool, free from tech distractions. Consider a white noise machine to block out disruptive city sounds.

Incorporating these practices doesn’t just improve sleep; it elevates our ability to lead, sell, and thrive. This week, I challenge you to embrace these habits and observe the transformation in your professional and personal life.

So, what’s the message? Sleep is a powerful tool that boosts our mental, emotional, and physical health. It sharpens our decision-making and stabilizes our emotions. For leaders, prioritizing sleep is crucial—it’s an investment in ourselves that pays dividends across our professional and personal lives.

The Power of Small Wins in Leadership

By Gino Blefari

This week finds me once again in the familiar setting of my home office, where I began Monday with my usual WIG calls, continuing the tradition of starting my week focused and connected.

These regular WIG calls, simple as they may seem, are much like the ‘small wins’ highlighted in leadership studies. Each call, a small victory in itself, contributes to the larger framework of our organizational success, illustrating how minor accomplishments can lead to significant outcomes.

Read more: The Power of Small Wins in Leadership

In the vast expanse of academic literature, there’s a concept that resonates deeply with the principles of effective leadership—the “small win.” These are precisely what they sound like: minor victories that set the stage for broader, transformative changes. Research robustly supports that small wins, though seemingly modest, wield an influence far greater than the sum of their parts. They are the steady application of a small advantage that catalyzes a series of further victories.

Leadership Lesson #1: Focus on the Process, Not Just the Goal The journey to significant achievement often starts with small, consistent steps. The construction of the great pyramid provides a poignant example of this. It was built by laying one stone at a time, not with the entire structure in mind but with each individual action focused on correctly placing that one stone. This method teaches us a critical leadership lesson: the true power lies in focusing on the process rather than fixating solely on the goal. By paying attention to the process, every small action becomes a part of a larger narrative of success. Please take a moment to reflect on this point. It’s not just about reaching the pinnacle but about valuing each step that takes you there.

Leadership Lesson #2: Cultivate Patience and Steadiness We live in a time where instant gratification is often sought after, yet the magic of leadership lies in patience and the wonder of tiny triumphs. The daily disciplines that might seem trivial are what build up to grand achievements over time. This calls for a leadership style that values steadiness and the consistent effort of small actions, reinforcing the second lesson: the importance of patience and persistence in achieving long-term success.

Leadership Lesson #3: Commitment to the Journey True leadership is measured not by the culmination of efforts in grand achievements but by the depth of commitment to the ongoing journey. It’s about making daily progress toward your highest ideals and staying true to the path you’ve committed to. This approach to leadership celebrates the process itself as the real victory, not just the end result, which is merely the icing on the cake.

Reflect on the wisdom of Robert Louis Stevenson, who advised not to judge each day by the harvest you reap but by the seeds you plant. Equally important, consider the words of author Dale Carnegie, who observed that “any fool can criticize, condemn, and complain—and most fools do.” These reflections underscore the value of focusing on constructive actions and the positive steps we take daily, rather than dwelling on criticism or setbacks.

So, what’s the message? If we adopt the mindset that every small step is a part of a larger journey, we transform our approach to leadership and life. Just as the great pyramid was built one block at a time, effective leadership is built on the foundation of daily, small wins. These wins, though minor, are the building blocks that lead to significant achievements.

Embrace the small wins, for they compound into monumental victories over time. Your commitment to this steady, patient approach will not only lead to success but also define the kind of leader you are.



 



Thoughts on Leadership: Navigating Through Change – A Leadership Odyssey

By Gino Blefari

This week my travels found me at home in northern California. As I sat in the serene embrace of my home office this week, I found myself pondering the relentless force of change that shapes our personal and professional landscapes. At the heart of leadership lies the formidable task of steering through these tumultuous seas, a journey that not only tests but ultimately defines our grit as leaders.

Change, with its inherent unpredictability, can rattle even the most composed teams. The true essence of leadership lies in metamorphosing this uncertainty into a beacon of opportunity, transforming fear into courage, and translating confusion into lucid clarity. Our reaction to change can either be the wind in our sails or the anchor dragging us down.

Vision and Adaptability: The Beacons of Change

My reflections and experiences, spanning both geographical and metaphorical realms, have consistently highlighted a truth: the most impactful leaders are those who navigate change with an unblinking eye on the horizon and an adaptable mindset. They perceive change not as a barrier but as a gateway to new horizons, perpetually seeking to evolve, innovate, and advance.

A recent leadership conclave brought this perspective to the forefront, illustrating how our collective success is deeply rooted in our ability to embrace and adapt to change, thereby solidifying our team’s unity and strength.

Communication and Collaboration: The Lifelines of Leadership

In the dynamic dance of change, effective leadership is rhythmically synchronized with communication and collaboration. Transparent, sincere dialogue is the cornerstone that alleviates apprehensions, nurtures trust, and cultivates a supportive, collaborative culture. It is imperative that each team member grasps the essence of change, its underlying purpose, and their role in this collective journey.

Engaging with the team, valuing their perspectives, and incorporating their insights can ignite innovative solutions and deepen the allegiance to our shared mission.

Resilience and Gratitude: The Anchors in the Storm

The voyage through change is a test of resilience, compelling us to confront uncertainties, reassess our beliefs, and boldly step beyond our comfort zones. As leaders, embodying resilience demonstrates to our teams that with tenacity and optimism, we can weather any storm.

In this odyssey of change, gratitude is our compass, guiding us to focus on the positives and maintain an uplifting spirit amidst challenges. Celebrating each milestone, valuing the lessons along the way, and acknowledging our growth are pivotal in cultivating a resilient and thankful mindset.

In Conclusion: The Journey Continues

As I gear up for the week ahead, teeming with its inherent shifts and challenges, I am reminded of Heraclitus’s timeless wisdom: “Change is the only constant in life.” Our prowess in steering through change with vision, adaptability, communication, collaboration, resilience, and gratitude not only carves the path of our leadership but also the prosperity and well-being of our teams.

So, what’s the message? Leading through change transcends mere transition management. It’s about kindling the spirit of those we lead, empowering them to embrace the journey, learn from its lessons, and emerge not just unscathed but fortified and invigorated.

Thoughts on Leadership: Compassion & Gratitude

By Gino Blefari

This week my travels find me starting Monday at my home office, conducting my usual WIG calls, and participating in the early morning Berkshire Hathaway Energy call. On Tuesday, I traveled to Orange County to attend the National Association of REALTORS® Annual Conference & Expo and that night, the RISMedia Power Broker Reception Dinner. On Wednesday, I had business meetings in Beverly Hills, California then traveled home in the evening. Today, I spent the morning presenting and participating in the virtual Intero Joint Leadership Meeting then sat down to write this post to you.

If you’re following along with Thoughts on Leadership this month, you’ll know that November is ‘Gratitude Month,’ when all posts explore various life-changing, business-building, leadership-enriching aspects of gratitude. In response to last week’s post about positive self-talk, I received an email from Micheline Vargas, REALTOR®/sales associate with Berkshire Hathaway HomeServices California Properties. In addition to being a real estate professional, Micheline is also a Doctor of Public Health – Preventative Care. As Micheline explained in her email, she recently gave a talk at the California Properties’ Pasadena office about the benefits of gratitude and compassion, where she used research findings to outline how gratitude and compassion “can improve emotional, physical and social well-being.” Her course description explained that “people [who] practice gratitude and compassion experience greater social connection and are more altruistic. They have increased hope, optimism, and happiness. Research shows happy people have greater productivity, improved work quality, and even make more money. Practicing gratitude and compassion is also associated with reduced stress, depression, chronic pain, and cardiovascular disease.”

Read more: Thoughts on Leadership: Compassion & Gratitude

Talk about serendipitous timing!

Because we’re focused on gratitude this month, I thought we too could take a stroll through the available research and resources on this topic as it relates to compassion and happiness, with due credit – and utmost gratitude – to Micheline for inspiring today’s post.

Before we dive into the research, let’s first draw a line between gratitude and happiness. In a 2021 article published by the Harvard Medical School, experts explained that psychological research consistently and strongly links gratitude with greater happiness: “Gratitude helps people feel more positive emotions, relish good experiences, improve their health, deal with adversity, and build strong relationships.”

Now that we see how gratitude is tied to increased happiness, let’s discuss what happens when you feel really happy.

William Shakespeare once wrote: “A merry heart goes all day. Your sad tires in a mile-a.”

In a 2005 study, “The Benefits of Frequent Positive Affect: Does Happiness Lead to Success?” published by the American Psychological Association, researchers found that those who experience positive emotions – or to use Shakespeare’s words, those who are merry – tend to not only be more successful than those who experience negative emotions but also are more accomplished across “multiple life domains.” Why? The study cited that a positive mood helps people to “think, feel and act in ways that promote both resource building and involvement with approach goals.”

In other words, positive, compassionate, and happy people believe they have the tools, skills, relationships, and knowledge necessary to achieve anything. They also believe, according to the study, that all these things can be expanded to further new goals and combat future challenges.

As for gratitude, a 2022 article published by Mayo Clinic Health System reported that the expression of gratitude doesn’t just have positive mental benefits; it has positive physical benefits, too. “Studies have shown that feeling thankful can improve sleep, mood, and immunity. Gratitude can decrease depression, anxiety, difficulties with chronic pain and risk of disease,” the authors explained, likening gratitude to a kind of happy pill that allows your brain to appreciate the good in your life rather than harp on the negative. (In Micheline’s presentation, she notes that keeping a gratitude journal has been shown to improve sleep duration by an impressive 10%.)

If you’re reading all this research and thinking, ‘Makes perfect sense, Gino, but how can I express more gratitude in my life to reap these kinds of psychological and physical rewards?’

Here are a few places to get you started:

  • Keep a gratitude journal and add the practice of writing in it to your everyday routine (you can even use my own Gratitude Journal by clicking here).
  • Write handwritten thank you notes to people in your life and mail them out or deliver them each week.
  • Thank someone mentally whenever you’re reminded of the joy and happiness they’ve brought to your life.
  • Meditate or start a practice of meditation, which puts your brain in the present moment and allows it to observe what’s happening without judgment.
  • Volunteer your time for a worthy cause dedicated to helping the lives of others (expect to experience the classic “helper’s high” feeling of elation when you do this).
  • Put your phone away on your next walk or outing, and observe the sights, sounds and smells all around you.

So, what’s the message? Joy may be the simplest form of gratitude but joy that’s shared becomes compassion, and a joyful, compassionate, grateful person is the most wonderful leader of all.

Thoughts on Leadership: Finishing October with Planning, Preparation and Promise

By Gino Blefari

This week my travels find me starting the work week on Sunday with a flight to Kansas City where I prepared to testify in a class action lawsuit. On Wednesday morning, I testified in court and on Thursday, I spent some time writing this post to you.

Our October theme has been preparation, planning, time management and routine, and in case you’d like to revisit some of the posts that fit this theme, here’s a list:

Read more: Thoughts on Leadership: Finishing October with Planning, Preparation and Promise

Now, you know I love my sports, and it’s a fun coincidence that this month of planning and prep coincides with a popular baseball term, Mr. October, (or Ms. October) one of the highest honors bestowed to the most outstanding player or team in the Major League Baseball postseason. The term was coined by Reggie Jackson. In the 1977 World Series, he hit three home runs on three pitches, earning the name “Mr. October.”

In real estate, October is also your time to shine. What you do now will help determine how your 2024 will play out, and why not make it your best year yet?

As a lifelong student on a mission to perpetually improve, I’ve been on my own journey of time management and self-improvement, especially when it comes to my on-the-road routine. I found it easy to make excuses while I traveled as to why I didn’t work out that day. No hotel gym. Too tired from time zone changes. On and on the excuses went until finally I said to myself, “Enough!” I made a commitment that every day while I was traveling, I’d do a minimum of 100 air squats and a minimum of 100 pushups, no matter what. It was an easy commitment to make because those exercises can be done from anywhere.

And in making this commitment I identified a crucial component to all positive habits and time-management strategies: environmental design. Atomic Habits author James Clear wrote: “Environment is the invisible hand that shapes human behavior. We tend to believe our habits are a product of our motivation, talent, and effort. Certainly, these things matter. But the surprising thing is, especially over a long period of time, your personal characteristics tend to get overpowered by your environment.”

In other words, the key to creating more positive habits is to design an environment conducive to your success. I eliminated the need to find a gym with my air squats and push-ups commitment. I could do that from anywhere and it was easy. Clear says whenever possible, design your habits so they fit within the flow of your current processes. This way, they won’t feel like such a stark contrast but more like a welcome addition to what you’re already doing.

Another way to add positive habits and manage your time well is to ask yourself: “What pleasure will I get by doing this thing?” And “What pain will I feel if I don’t do it?” Recognize exactly what you’re giving up and gaining through the activity and you’ll be more likely to complete it.

You can even write your answers down in a notebook, and having a notebook handy is one of my strategies for better time management. There’s a direct correlation between writing something down and getting it done, and the more detail you include, the more likely you are to finish the task. Leadership author Mark Murphy, in an article for Forbes, explained: “Vividly describing your goals in written form is strongly associated with goal success, and people who very vividly describe or picture their goals are anywhere from 1.2 to 1.4 times more likely to successfully accomplish their goals than people who don’t.”

I also like to complete short tasks first, as it gives a sense of accomplishment that motivates you for the rest of your to-do list. When scheduling your week, be sure to add in a “buffer day,” which is a time for catching up on emails, returning calls, having meetings, delegating tasks, and doing paperwork. For me, those buffer days are Friday and Sunday evening.

With October coming to a close, make sure you’ve planned out the remainder of the year, including days off like holidays, vacations, birthdays, date nights, exercise sessions, doctor appointments … everything that will give your life balance. Next, plan all the training you will do, personally and professionally. Finally, schedule all the activities from your business – planning time, prospecting, lead follow-up, office meetings, staff meetings and your appointments.

So, what’s the message? As the saying goes, if it’s important to you, you’ll find a way. If it’s not, you’ll find an excuse. Let’s all commit to avoiding excuses, planning our schedules, and committing to those goals that will make our personal and professional dreams come true. And as the 2023 World Series begins Friday, be on the lookout for the next Mr. October.

Thoughts on Leadership: How’s That Business Plan Going?

By Gino Blefari

This week my travels find me starting Monday in my home office, conducting WIG calls throughout the day. On Tuesday, I participated in the early morning Berkshire Hathaway Energy call then presented a virtual leadership session for the Chalk Digital team. On Wednesday, I attended the HomeServices of America Diversity MEETS monthly meeting, and today, I sat down to write this post to you as I battle a strong cold that’s been lingering all week.

Last week, we rang in the real estate new year (read more about that here), and this week, I want to dive deeper into ways you can prepare and plan for a strong 2024. Ideally, you should complete your business plan in October; but if you haven’t started yet, you can download the Business Planning Essentials here.

Read more: Thoughts on Leadership: How’s That Business Plan Going?

Why plan in October? As I mentioned in last week’s post, real estate works on a 90-day cycle. What you do today will pay off three months from now, and concurrently, what you don’t do today will cause suffering and headache three months down the road.

Planning a full 90 days before the start of the New Year means that as soon as January 1 rolls around, you’ll already be running when you hit the ground. A business plan allows you to prepare for expected and unexpected challenges. It ensures the busy holiday season won’t stop your momentum in 2024. As the famous Ben Franklin quote goes: “A failure to plan is a plan to fail.” (Heard that one before, JT?)

A big part of business planning is planning your schedule. Once you plan your schedule, staying on your schedule is by far the most important thing you can do.

This weekend, aim to schedule out every day for the remainder of the year, including every single day off, and every day you’ll work for the rest of 2023. Make sure on those days you work, you work. On your workdays, follow your schedule, do your prospecting, and complete every task that will turn into business for you.

Then, from now to the end of the year and if you can carry it throughout the upcoming year, review your schedule for your upcoming day the night before. Every week, review your weekly schedule the Sunday before. And every month, review your monthly schedule the day before a new month begins. Having a schedule, and more importantly following your schedule, will have the biggest impact on your success.

Plus, part of business planning and scheduling naturally involves articulating your goals, and writing down goals has been proven to positively correlate to a person’s likelihood of achieving them.

In 1953, Harvard conducted a now-famous study on goal setting. Researchers asked Harvard MBA students about their goals. Here were their responses: 3% said they had clear, written goals; 13% said they had goals, but they were not written down; and 84% said they did not have goals at all. Ten years later, the study examined the success of its participants and found that the 13% who had non-written goals earned on average two times as much as the 84% of people who did not have goals. Most impressively, the study revealed that the 3% who had written goals outperformed everyone in the study by earning ten times as much as the other 97% of participants combined.

So, what’s the message? Scheduling helps you meet your goals, and goals are key to success.  Plan and schedule yourself out now, so when everyone else is working or scrambling to business-plan over the holidays, you’ll be ahead of the game and on your way to success.

Thoughts on Leadership: Happy Real Estate New Year!

By Gino Blefari

This week my travels find me starting Monday in my home office, conducting WIG calls with our CEOs. On Tuesday, I joined the early morning Berkshire Hathaway Energy call, then hopped on a flight to Houston, Texas. On Tuesday night, I co-hosted two receptions with HomeServices of America’s Chief Diversity, Equity and Inclusion Officer Teresa Palacios Smith for The Alliance LGBTQ+ Real Estate Alliance & Housing Industry Conference; then on Wednesday morning, I delivered a keynote, “Unlocking Triumph: Surpassing Limits Against All Odds” to an absolutely electric and appreciative crowd. From Houston, I traveled to Miami, Florida to attend the annual National Association of Hispanic Real Estate Professionals® (NAHREP) conference, NAHREP at L’ATTITUDE, where upon arrival, I joined the welcome reception trade show. My suitcase did not show up, so I was thinking I’d have to be in sweats, tennis shoes and sneakers for the reception but luckily, Hector Sepulveda from Long and Foster stopped by the booth. You’ve heard of giving someone the shirt off your back? Well, he gave me the jacket off his back! I felt very Miami Vice in the new, borrowed outfit. (Pictured below.) Also, at NAHREP, I co-hosted one evening reception and had a chance to connect with NAHREP members from around the world. Of course, I took some time in between meetings and sessions to write this post to you.

First things first: HAPPY NEW YEAR!

Read more: Thoughts on Leadership: Happy Real Estate New Year!

You might be thinking, “Gino, what? Happy New Year now?”

Yep! I’m commemorating the new year a few months early because the real estate new year begins Sunday, October 1. In a fantastic, new YouTube video, Joe Stacy, executive vice president, general growth manager and designated managing broker at Berkshire Hathaway HomeServices Chicago reiterated this statement, explaining: “What you do in the last three months of this year is going to have a direct impact on what you get done in your business in 2024.”

Here’s the gist: Your new year is about to start because when October 1 rolls around, it’ll signify the end of the third quarter and the start of the final 90 days of the year. Why is this so significant to us as a starting point for the new year? Because in real estate, we operate on a 90-day cycle. All the prospecting, lead generation, planning and marketing we do now is going to pay off three months from now. It’s why our new year doesn’t start when the clock strikes midnight and January 1 arrives. Our new year begins Sunday.

There’s something else to keep in mind as we ring in the Real Estate New Year: This is when your 2023 business planning must begin. (You can download the Business Planning Essentials here.)

Having a solid business plan will keep you from the dreaded Q1 slump. Each year, when Q4 – and the holidays – roll around, with all its sugar cookies and holiday-party reverie, people tend to get off schedule. But if you skip ahead 90 days from the holiday-themed celebrations, you’ll get to Q1, which is exactly where most real estate agents see the lag from a slower holiday season.

During my 30+ years in real estate – as an agent, manager, and owner of a company – I’ve found there’s typically a cash flow problem in January and February. This applies to agents as much as it applies to brokerage owners.

A business plan allows you to plan for what’s ahead and avoid that problem. It ensures the busy holiday season won’t stop your momentum in 2024. And considering October 1 as the start of the new year instills a hearty level of discipline into your business operations, so you kick off the (real) new year strong.

It reminds me a lot of football, and specifically Mike McDaniel, head coach of the Miami Dolphins, the team that defeated the Denver Broncos 70-20 on Sunday in their home opener, recording the second most points by a team in a regular season game in NFL history.

A performance like that doesn’t happen by accident. McDaniel’s leadership is the perfect example of what you can achieve when you’re focused, disciplined, and prepared earlier than anyone else. I’ve briefly mentioned this story before, however I want to go into more detail now, as it applies to preparation and planning: McDaniel’s October 1 New Year is 3 a.m. every day, the time when he arrives at the office. His 3 a.m. workday routine began in 2008, when as a 25-year-old Houston Texans assistant head coach under then head coach Gary Kubiak, McDaniel messed up. Kubiak would call his assistant head coach’s office phone at 6 a.m. on the dot each morning and two times, McDaniel didn’t pick up. Because he was late those two times, Kubiak fired McDaniel. The head coach thought McDaniel had to learn a life lesson, and as McDaniel explained in an ESPN special: “In my mind, I was late twice. What he was telling me is that you do whatever it takes to get things done.”

It would take a few years before McDaniel finally understood the message. After exactly 865 days out of the NFL, McDaniel returned to coaching and vowed he’d never, ever be late to the office again. He would instill a sense of unrelenting discipline into his life and never have to risk losing his dream job – or his dreams. Cut to Sunday night and McDaniel’s team is breaking records, and he’s still leaving his house at 2:24 a.m. to arrive at the stadium in Miami Gardens at exactly 2:51 a.m., settling into his desk just before 3 a.m. There’s another number he keeps on his desk: 2:46, which is the exact time Dolphins owner Mr. Stephen Ross called McDaniel and told him he was head coach. The two numbers displayed in McDaniel’s office, 865 and 2:46, represent opportunity lost and gained.

So, what’s the message? Like McDaniel, it’s discipline that will help us grow. It’s the reminder that if we just do things earlier than everyone else, if we celebrate our new year in October, if we plan for 2024 now, if we fully prepare for what’s ahead, then nothing is impossible, and everything is within our reach.

Thoughts on Leadership: Leadership Lessons from Jimmy Buffett

By Gino Blefari

This week my travels find me starting Tuesday with an early morning Berkshire Hathaway Energy call, then traveling to Washington, D.C. for RISMedia’s CEO & Leadership Exchange 2023. On Wednesday, I delivered a presentation for the CEO & Leadership Exchange crowd and today, I’m traveling home to prepare for my flight to Hawai’i to attend the Berkshire Hathaway HomeServices Summit Conference. Of course, while looking out my airplane window, I also spent some time writing this post to you.

Last Friday when I was getting my hair cut, I sat in the chair and asked my stylist: “Hey, would you mind if I play a Jimmy Buffett song right now?”

Read more: Thoughts on Leadership: Leadership Lessons from Jimmy Buffett

I explained that I always think of Jimmy Buffett on the Friday before Labor Day because of the song “Come Monday” and its opening line: “I was heading up to San Francisco for the Labor Day Weekend show …”

“Go for it,” he said. “I’ve actually never listened to Jimmy Buffett before.”

The next day, I got a text from him early in the morning: “Did you hear? I can’t believe it. Jimmy Buffett died. We were just talking about him yesterday.”

My first thought upon hearing the news (after an initial wave of sadness that the musical “great” had passed on) was that I’m glad I played a little tribute to Buffett, sharing his music with at least one person who didn’t know who he was.

Jimmy was an iconic musician and entrepreneur, best known for hits like “Margaritaville” and his devoted fans called “Parrotheads.” But beneath the casual beachcomber persona was a smart businessman and leader with decades of experience. Let’s dive into some leadership lessons from Jimmy Buffett:

Pursue your passion authentically. Jimmy’s music embodies his love for the beach, relaxation, and the sea. His authentic representation of his passions has endeared him to millions. Yet his sound was unique, unable to be labeled pop or country or rock in the traditional sense. He once said of his music: “They say I’m uncategorized; and to that I say, ‘Thank you.’” As leaders, it’s essential to follow your passion, wherever that may lead.

Adapt and pivot. Jimmy’s career didn’t take off immediately. In fact, his album “Down to Earth” sold just 324 copies and “Margaritaville” (released in 1977) was his only single to reach the pop Top Ten. Early in Jimmy’s career, he made shifts in his musical style and brand before finding his niche. Great leaders understand that adaptability is vital.

Collaborate and network. Over the years, Jimmy collaborated with various artists, which expanded his reach and appeal. Leaders should recognize the power of collaboration and networking, as it can lead to unexpected and fruitful opportunities.

Balance work and play. While Jimmy’s brand revolves around relaxation and beach life, it doesn’t mean he shied away from hard work. Instead, he mastered the art of balancing work with relaxation. Leaders should find this balance to ensure sustained productivity without burnout.

Prioritize sustainability. Jimmy’s advocacy for marine conservation and his efforts towards environmental sustainability underscored his forward-thinking leadership. Today’s leaders must recognize the importance of sustainable practices for long-term growth and the well-being of our planet.

Diversify your portfolio. Jimmy was not only a prolific singer/songwriter but also an avid sailor, accomplished entrepreneur (with his Margaritaville resorts, restaurants and merchandise) and a best-selling author. Leaders should look for opportunities to diversify, thereby minimizing risks and maximizing growth potentials.

Engage and cultivate your community. In 1985, coincidentally the same year when Jimmy opened his first Margaritaville location, bassist Timothy B. Schmit coined the phrase “Parrotheads” to describe Jimmy’s fans. And the name has stuck ever since, with Jimmy’s “Parrotheads” serving as a testament to his ability to create and nurture a community. As leaders, the emphasis shouldn’t just be on the product or service but on building and sustaining a dedicated community around the brand.

Make the most of whatever comes your way. Time and time again, Jimmy combatted challenges with good-natured humor and a well-worded pun. For example, he was an avid pilot and would typically fly himself to his shows. In 1996, Jimmy was flying one of his planes, Hemisphere Dancer, with Bono of U2, Island Records Founder Chris Blackwell, his wife and two daughters, when the plane was shot at by the Jamaican police. They later admitted opening fire on the musician was a “case of mistaken identity,” but the entire incident inspired Jimmy to write “Jamaica Mistaica,” turning a serious situation into a catchy, laid-back song.

So, what’s the message? When I arrived at the Washington Dulles airport this morning, I was reminded of Jimmy yet again as I read the departure signs and thought about his classic lyric “Reading departure signs in some big airport …” (See below for the lyrics to my favorite Jimmy Buffett song, “Changes in Latitudes, Changes in Attitudes,” which showcases that Adapt and Pivot lesson; and if you’re feeling really inspired, click on the link to give it a listen.) Whenever I’m feeling down and disappointed from a mishap, I play this song and specifically, recite my favorite lyric, so let’s end this post with my all-time favorite Jimmy Buffett line: “Oh, yesterday’s over my shoulder, so I can’t look back for too long. There’s just too much to see waiting in front of me and I know that I just can’t go wrong.”

Changes in Latitudes, Changes in Attitudes

Song by Jimmy Buffett

I took off for a weekend last month just to try and recall the whole year

All of the faces and all of the places wonderin’ where they all disappeared

I didn’t ponder the question too long, I was hungry and went out for a bite

Ran into a chum with a bottle of rum and we wound up drinkin’ all night

It’s those changes in latitudes, changes in attitudes

Nothing remains quite the same

With all of our running and all of our cunning

If we couldn’t laugh we would all go insane

Reading departure signs in some big airport reminds me of the places I’ve been

Visions of good times that brought so much pleasure makes me want to go back again

If it suddenly ended tomorrow I could somehow adjust to the fall

Good times and riches and son-of-a-b!tch$s I’ve seen more than I can recall

These changes in latitudes, changes in attitudes

Nothing remains quite the same

Through all of the islands and all of the highlands

If we couldn’t laugh we would all go insane

I think about Paris when I’m high on red wine I wish I could jump on a plane

So many nights I just dream of the ocean, god I wish I was sailin’ again

Oh, yesterday’s over my shoulder, so I can’t look back for too long

There’s just too much to see waiting in front of me and I know that I just can’t go wrong

With these changes in latitudes, changes in attitudes

Nothing remains quite the same

With all of my running and all of my cunning

If I couldn’t laugh I just would go insane

If we couldn’t laugh we just would go insane

If we weren’t all crazy we would go insane

Listen to the song on YouTube here.

Thoughts on Leadership: 10 Lessons from Charlie Munger

By Gino Blefari

This week my travels find me starting Monday at home, participating in an early morning Berkshire Hathaway Energy call followed by WIG calls. On Wednesday, I attended the monthly HomeServices Diversity MEETS virtual meeting with diversity leaders from across our family of companies. In between meetings, I worked on speech preparation for the upcoming Stronger Together and Berkshire Hathaway HomeServices Summit conferences.

Last week, I wrote about my biography-a-week plan, inspired by Charlie Munger, so this week, I want to focus on Mr. Munger and his endlessly inspirational leadership. Charlie Munger, vice chairman of Berkshire Hathaway Inc., was born on January 1, 1924, in Omaha, Nebraska. Munger worked for Warren Buffett’s grandmother but didn’t meet Mr. Buffett until he was 35 years old. He has served the Berkshire Hathaway organization since 1978, and at the age of 99, still helps Mr. Buffett manage the company’s legendary stock portfolio. Another fact about Mr. Munger and his extraordinary intellect? He entered Harvard Law School without an undergraduate degree (he dropped out of college to serve in the military during WWII) and still graduated magna cum laude.

Here are 10 lessons from the incredible Charlie Munger:

  1. Keep learning your whole life. Munger believes learning must be an ongoing, perpetual activity that lasts a lifetime – not one that ends at the completion of formal education. Munger once said: “You’d be amazed at how much Warren reads—at how much I read. My children laugh at me. They think I’m a book with a couple of legs sticking out.”
  2. Study the models of science. Munger says science, and especially the science of evolution, plays a key role in understanding humans – what motivates them, what inspires them, what makes them who they are.
  3. Don’t be afraid to destroy some of your best-loved ideas. Munger once said: “If Berkshire has made modest progress, a good deal of it is because Warren and I are very good at destroying our best-loved ideas. Any year that you don’t destroy one of your best-loved ideas is probably a wasted year.”
  4. Understand the power of incentives. Munger has spoken at length about the power of incentives and how they can influence your success in business, life and investing. For instance, if you’re considering investing in a stock, he says it’s important to consider whether the managers have an ownership stake in the company. The decisions these managers make will impact the long-term success of the business, and if they have stock ownership, as an investor, your incentives and their incentives will align.
  5. Forever seek “worldly wisdom.” According toMunger: “I constantly see people rise in life who are not the smartest–sometimes not even the most diligent–but they are learning machines. They go to bed every night a little wiser than when they got up and wake up every morning able to attack the problems they faced the day before.” To achieve what Munger calls “worldly wisdom,” we must acquire information from new perspectives and different angles. Munger didn’t just study investing and finance. He also studied psychology, biology, and historical leaders like Benjamin Franklin, John D. Rockefeller, and Andrew Carnegie.
  6. Never be overly confident. “To a man with a hammer, everything looks like a nail,” Munger said. Overconfidence increases the probability of mistakes because you tend to only see your way of looking at the situation, rather than being open to new ideas. It’s like that time-honored saying: Smugness leads to arrogance, and arrogance is the precursor to disaster. Once you think you know it all, your slide to mediocrity has already begun.
  7. Embrace humility. It’s not enough to simply avoid overconfidence. Munger says we must also embrace humility. “It is astonishing how much long-term advantage people like us have gotten by trying consistently not to be arrogant,” he explained. For leaders, Munger believes humility is one of the best character traits to possess. Humility keeps the mind nimble, and it creates leaders who ask questions – not just of their team but also of themselves. A humble leader is open to transformative change and thoughtful, flexible decision-making.
  8. Know the importance of patience. “The big money is not in the buying or the selling, but in the waiting,” Munger said. Patience, he believes, helps leaders avoid impulsive decisions and lead with rationality and calm. It helps avoid the temptation of quick, short-term gains for the sustainable, lasting prospect of long-term success.
  9. Don’t worry about what everyone else is doing. Munger says at Berkshire Hathaway, leaders don’t really worry about what anyone else is doing and focus on investing their way. If you watch everyone else and what they’re doing, he says you lose the inner roadmap that brought about your success in the first place. You’ll be mired down in the unproductive game of comparison, and in the end, you won’t win. Instead, Munger says focus on the principles and values that matter to you most, then lead with those as your guide.
  10. Don’t hire consultants. Berkshire Hathaway doesn’t have one, single system of operation. Instead, it has many systems that work in different ways but are all based on the guiding principle of simplicity. When Berkshire Hathaway purchased See’s Candies, Buffett and Munger wrote a one-page deal with former See’s Candies CEO Chuck Higgins, and it’s never been touched since.The simplicity of that deal is also a reminder to stay true to the business and stay away from outside consultants. With consultants trying to tell leaders how to lead, Buffett and Munger say the intensity on both sides is rarely equal. Consultants deal in “play money,” they say, while a CEO is dealing with something close to their heart – the business. The executive team will find it difficult to get much done if they’re working with a consultant who is disconnected from the soul of the organization, the very thing that makes it special.

So, what’s the message? Here’s what Munger told CNBC’s Becky Quick during an interview in 2019. Quick asked Munger for the secret to a long and happy life. The secret, he said, is “easy, because it’s so simple.” He told her people often ask him, ‘How can I become like you, except faster?’” His answer? “Spend each day trying to be a little wiser than you were when you woke up. Discharge your duties faithfully and well. Step by step you get ahead, but not necessarily in fast spurts. But you build discipline by preparing for fast spurts… Slug it out one inch at a time, day by day. At the end of the day, if you live long enough, most people get what they deserve.”

Thoughts on Leadership: Lessons from Amadeo Pietro Giannini

By Gino Blefari

This week my travels found me starting Monday at home with an early morning Berkshire Hathaway Energy call followed by my typical WIG calls. On Tuesday, I hosted the monthly HomeServices of America leadership meeting and yesterday, virtually joined the team members at Long Realty to celebrate their 2022 accomplishments and talk about finding opportunities amid chaos. Today, I drove with HomeServices of America’s SVP of Research and Development Allan Dalton to visit Berkshire Hathaway HomeServices Drysdale Properties, where we celebrated 2022 award winners from the brokerage.

The big news story this week was the collapse of Silicon Valley Bank, which happened after the bank’s announcement it would have to sell part of its bond holdings at a major loss, subsequently causing a run on the bank. The tech-focused lender was taken over by federal regulators, and we’ve been following the fallout ever since.

Read more: Thoughts on Leadership: Lessons from Amadeo Pietro Giannini

The story reminds me of another Northern California banking narrative that began in the small Italian town of Acereto …

Amadeo Pietro (“A.P.”) Giannini was born in San Jose, California, the child of Maria Virginia De Martini and Luigi Giovanni, who left Acereto just a few months before Amadeo’s birth on May 6, 1870. When Giannini’s father died, his mother remarried the owner of a produce business and moved the family to San Francisco. As the A.P. Foundation describes, Giannini left school at the age of 13 to work full-time for his stepfather. Just six years later, Giannini was a partner in the successful produce enterprise, servicing farms throughout the Santa Clara Valley.

In 1892, Giannini married Florinda Agnes Cuneo, the daughter of wealthy Italian immigrants who owned a substantial share in Columbus Savings & Loan, a small bank located in San Francisco’s “Little Italy,” located in a neighborhood known as North Beach. At age 31, Giannini decided to retire, selling his interest in the produce business. The Wall Street Journal estimates that at his retirement, he was worth about $300,000 or the equivalent $9 million today. But Giannini’s business career was far from over.

Not even a year after Giannini’s “retirement,” Giannini’s father-in-law died, leaving Giannini to take over his position on the Columbus Savings & Loan board. For Giannini, this new role was a chance to help the city’s growing immigrant population, who had trouble securing loans. The directors disagreed. Frustrated, yet far from defeated, Giannini left the board and on October 17, 1904, founded the Bank of Italy with $150,000 raised from family and friends. Coincidentally, he headquartered the bank in a converted saloon that was directly across the street from the Columbus Savings & Loan. Giannini said this new bank was for the “little fellow” and was determined to service the hardworking, predominantly Italian immigrants from San Francisco’s Little Italy.

During the early 1900s, banks only worked with the wealthy. If you were poor, things like savings accounts, checking accounts, even home mortgages or auto loans simply didn’t exist – at least not for you. Those who were poor had to hide their money under mattresses and borrow funds from loan sharks at outrageously high rates. Giannini’s Bank of Italy gave these people hope. He focused on lending to merchants, farmers, and laborers, encouraging immigrants to transfer their money from beneath their mattresses to the safety of his newfound bank. It wasn’t just a whole new way of banking; it was the democratization of the entire banking system, and from an old saloon-turned-bank in San Francisco, Giannini led the charge.

Then, as most stories do, this one took an unexpected turn. On April 18, 1906, a massive earthquake shook San Francisco. Lasting less than a minute, the earthquake sent the city into shambles. More than 3,000 people died from the destruction and the subsequent fires it caused. Giannini was somehow able to get to the Bank of Italy building and salvage about $80,000 in gold and cash, loading everything into two horse-drawn produce wagons, which he discretely covered with crates of oranges then wheeled to his home in San Mateo, about 18 miles from the bank. (The Wall Street Journal reported Giannini said the money smelled like oranges for weeks.)

His careful retrieval of the bank’s funds paid off. While other city banks struggled to recover, Giannini set up a makeshift bank on the docks near North Beach. He leaned a wooden plank on top of two barrels and used that as his “desk.” On a cardboard sign nearby, he wrote: BANK OF ITALY: OPEN FOR BUSINESS.

From his new Bank of Italy “headquarters,” Giannini met with customers who were able to secure loans with a simple handshake, allowing them to get the money they needed to survive and rebuild. His efforts are widely regarded as pivotal in the redevelopment of the city. The Wall Street Journal, citing a 1921 interview, published Giannini’s remarks about his work: “The ‘glad hand’ is all right in sunshine,” he said. “But it’s the helping hand in a dark day that folks remember to the end of time.”

After the 1906 earthquake, Giannini wanted to do more to help. He decided that instead of one central banking location, he’d open “branches” of his bank to service additional customers. In 1909, the first Bank of Italy branch opened in San Jose, and in 1913, branches opened throughout Southern California. On November 1, 1930, Bank of Italy merged with another bank, and Giannini’s new bank was called Bank of America, which in time became the largest banking institution in North America.

Customers weren’t the only beneficiaries of Giannini’s vision. In 1923, when Giannini set up a motion-picture loan division at the bank, hundreds of films were financed, including “West Side Story,” and “It’s a Wonderful Life.” When a filmmaker named Walt Disney couldn’t secure the loan for his first feature-length film, Giannini’s bank loaned him the $1.7 million and Disney finished “Snow White and the Seven Dwarfs.” Giannini’s bank also helped finance “Pinocchio,” “Peter Pan,” “Cinderella” and later, Disneyland. And when an innovative engineer named Joseph Strauss came to Giannini with the idea to build a bridge spanning the Golden Gate Strait, Giannini famously asked Strauss how long the bridge would last. “Forever,” the engineer told him, to which Giannini replied, “California needs that bridge.” In 1933, with Giannini as a financial guarantor, construction of the Golden Gate Bridge began.

So, what’s the message? Before Giannini retired (again) in 1945, he worked almost every day on the main floor of Bank of America’s headquarters, interacting with customers well into his 70s. After his passing in 1949, Giannini left behind just $500,000. Famously, he believed in only keeping as much money as he absolutely needed. When Transamerica Corporation gave him a $1.5 million bonus, he donated it to the University of California to develop a school for agriculture economics. Beyond his inspiring selflessness, Giannini’s tale reminds us that when a crisis occurs, we must be nimble – rolling that vegetable wagon down the road, nailing the wooden plank to the barrels on the wharf, and serving everyone. It’s not when things are simple and quiet that legends like Giannini are made. It’s during times of upheaval when the real heroes of our story emerge.

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