Thoughts on Leadership: Celebrating Black History Month

By Gino Blefari:

This week my travels found me starting Monday with an early morning Berkshire Hathaway Energy call followed by my typical WIG calls with the team. On Tuesday, I participated in several event planning meetings for the upcoming Berkshire Hathaway HomeServices Summit, HomeServices’ Stronger Together event and Berkshire Hathaway HomeServices Sales Convention 2023. Yesterday, I joined the Berkshire Hathaway HomeServices Sales Convention virtual review, and today I’m writing this post to you.

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Thoughts on Leadership: Leadership Lessons from Rosa Parks

By Gino Blefari:

Remember: The tallest oak was once a little nut that stood its ground.

This week my travels find me starting Monday at my home office, conducting WIG calls with our team. On Tuesday, I attended the early Berkshire Hathaway Energy weekly executive team meeting and hosted our monthly HomeServices of America Leadership meeting. On Wednesday morning, I met with Dominic Nicoli at Intero Real Estate Services and delivered a no-nonsense speech on the realities of business and life to his accountability group. This afternoon, I was a virtual guest speaker for a class at the University of Colorado entitled “Real Estate Technology.” Each semester, Mike DelPrete, who teaches the class, invites about 15 different industry guest speakers to provide their insights and share their experiences. As a perpetual student myself, I always love chatting with a room full of people eager to learn. And after class, I sit down to write this post to you.

As part of Black History Month, we’ve been celebrating Black leaders on the blog and for today’s post, I’d like to talk about leadership lessons from Rosa Parks.

Read more: Thoughts on Leadership: Leadership Lessons from Rosa Parks

Parks is credited with helping to initiate the civil rights movement in the U.S. after she famously refused to give up her seat to a white man while riding a bus in Montgomery, Alabama. At the time, African Americans were required by city ordinance to sit in the back half of all city buses and yield their seats to white bus riders should the front half of the bus become full.

According to History.com, on December 1, 1955, Rosa Parks – a seamstress from Tuskegee, Alabama and a respected member of the African American community in Montgomery – was sitting in the front row of what was called the “colored section” of the Cleveland Avenue bus. She had just finished a long day of work at the Montgomery Fair department store. When the “white seats” filled up, the bus driver asked four Black riders to give up their seats, as per the existing city ordinance. Three of those riders vacated their seats but the fourth rider – Rosa Parks – wouldn’t budge.

In her official autobiography, Parks recalls that pivotal decision. She wrote: “People always say that I didn’t give up my seat because I was tired. No, the only tired I was, was tired of giving in.”

By the time she was sent to jail, everyone in the Montgomery community had heard about Parks’ arrest, including the former head of the Montgomery National Association for the Advancement of Colored People, E.D. Nixon. He’d been waiting for the perfect case that could challenge the segregated bus system in Montgomery … and believed he’d just found it in the unstoppable Rosa Parks.

As Stanford University’s King Institute describes, a group quickly assembled to bail Parks out of jail, including: Park’s close friend Virgina Durr; Virginia’s husband, Clifford Durr; and E.D. Nixon. Virginia Durr played a pivotal role in Parks’ civil rights advocacy; in 1955, Durr organized for Parks to receive a scholarship to attend a two-week workshop at the Highlander Folk School. The workshop focused on the implementation of school desegregation and cultivating local leaders for social change. What Parks learned at that workshop is believed to have (at least in part) inspired her actions on the Cleveland Avenue bus. Durr’s husband, Clifford Durr, was a lawyer who long championed diversity and equal rights.

Back at home, Parks spoke with Nixon about her case and its potential to ignite real change in the Montgomery community and around the country. The following day, when Parks’ trial was set to take place, there’d also be a citywide bus boycott and by midnight, 35,000 flyers were sent out with details about the upcoming event.

On December 5, 1955, History.com describes that about 40,000 Black bus drivers (most of the drivers in the city) participated in what would become known as the Montgomery Bus Boycott. Later in the afternoon, Black organizers also formed the Montgomery Improvement Association and elected a 26-year-old pastor from Montgomery’s Dexter Avenue Baptist Church as the president of the group. His name? Martin Luther King, Jr.

The Montgomery Bus Boycott continued for 13 months – exactly 381 days – until December 20, 1956 when the Montgomery buses became officially integrated. Several months later, on June 5, 1956 a federal district court in Montgomery ruled that bus segregation was in violation of the 14th Amendment to the U.S. Constitution. In November 1956, the U.S. Supreme Court upheld the decision. 

So, what’s the message? One of my father’s favorite quotes was that the tallest oak tree in the forest was just a little nut that held its ground. Stand tall. Fight for what you believe in. Have courage. Be brave. Parks once said: “To bring about change, you must not be afraid to take the first step. We will fail when we fail to try.”

Thoughts on Leadership: Celebrating Black History Month

By Gino Bleafri:

This week my travels find me starting Monday at home, conducting my typical WIG calls. On Tuesday, I had an early morning Berkshire Hathaway Energy call, and in total this week, I had 20 appointments with the mission to help team members achieve their goals faster than they would in my absence. Today, I attended Iowa Realty’s 70th Anniversary and Agent Award Ceremony.

One of my Wildly Important Goals this week was to attend and participate in our “Diversity Meets” monthly meeting, which just so happens to coincide with the start of Black History Month this February.

All month long (but really, all year long) we celebrate the leadership of incredible Black leaders whose wisdom and insights challenged and changed our world in extraordinary ways. For this post, I’d like to focus on my pal Johnnie Johnson.

A fearless leader, advocate, good friend, and former All-Pro defensive back for the Los Angeles Rams, today Johnnie is president and CEO of World Class Coaches. He’s also the author of a must-read book, From Athletics to Engineering: 8 Ways to Support Diversity, Equity and Inclusion.

In the book, Johnnie outlines 8 tactics for creating a more diverse and inclusive environment at work, at home and in every facet of your life. Here are his 8 ways:

  1. It starts with each of us. Johnnie says the first step to supporting diversity, equity and inclusion is deciding that you will. If you wait around for someone else to do it, it’ll never happen in the way it should. A more inclusive approach must always start with you.
  2. Love your neighbor. But don’t just love them, says Johnnie, take the time to really get to know and appreciate who they are as human beings. This removes barriers that inhibit the flow of a diverse, inclusive society.
  3. Talk about it. Engage in constructive conversations, Johnnie writes. Be sure to create a safe environment where tough questions can be asked without fear of recrimination. There is always more knowledge to gain.
  4. Check your biases and blind spots. Identifying the places where you have bias allows you to correct and eliminate them.
  5. Expand your comfort zone. Johnnie defines a comfort zone as the place where we can be productive and operate with confidence. When we operate outside of it, our performance suffers. Therefore, it’s critical to expand our comfort zone, so we can perform comfortably at a high level in a variety of circumstances.
  6. Build diverse teams. Diversity inherently brings varying perspectives to a company, which helps teams perform better. A McKinsey & Company study cited in the book found that “the most diverse companies outperform less diverse companies on key indicators, such as profitability.”
  7. Collaborate. Creating a team with diverse backgrounds is what Johnnie calls “a good start.” Next comes the actual collaboration to ensure the team performs. When you collaborate, you must not only acknowledge the differences among the team but also celebrate them.
  8. Align actions with goals and values. Johnnie says goals must be in alignment with personal values, and we should take time to define and articulate our core values. Then, we must ensure that we’re following them with everything we say and do.

So, what’s the message? At HomeServices of America, diversity is who we are and who we’ll forever strive to be. It’s a perpetual journey, adding new perspectives and fresh ideas as we travel this diverse, inclusive, and equitable road together. Johnnie Johnson is an example of a leader who does just that … and in sharing his strategies this Black History Month, we find inspiration to create a better world for all.

Thoughts on Leadership: Tough Love and Butterflies

By Gino Blefari:

This week my travels find me starting Monday at home, conducting my typical WIG calls. On Tuesday, I had my early morning Berkshire Hathaway Energy call and then prepped for several meetings with the team. Today, I had the opportunity to support newly inducted Santa Clara County Association of REALTORSⓇ (SCCAOR) president Will Chea of Intero Real Estate at the 2023 Installation of SCCAOR Officers and Directors. Now, I sit down to write this post to you.

Read more: Thoughts on Leadership: Tough Love and Butterflies

Even though we’re about midway through the academic year, I happened to see Steve Jobs’ 2005 Stanford commencement speech online, and it inspired me to think about what an ideal talk to a graduating class should be. “The only way to do great work is to love what you do,” Jobs famously told the new grads. “If you haven’t found it yet, keep looking. Don’t settle. As with all matters of the heart, you’ll know when you find it.”

His speech was moving, but it was also direct. As a leader, it’s about imparting tough love, the kind of love that’s no-nonsense, gritty, and real.

Many times people who love you don’t have those difficult, tough-love conversations because their instinct is to protect, comfort and shield you from all the bad things about the world; they only want you to see what’s shiny and good.

Tough love will help you recognize that life isn’t easy, and tough love implores you to learn those difficult lessons all on your own.

Here’s a scenario: You’re sitting in your backyard one afternoon. Suddenly, you spot a butterfly attempting to break free from its chrysalis – that hard shell formed during its metamorphosis. The struggle is difficult for you to watch, and your instinct is to help the creature out. So, you get some scissors from the kitchen and cut the chrysalis, allowing the butterfly to emerge into the world.

Success, right?

Wrong.

You wait for the butterfly, still shriveled up and weak, to flap its wings and fly away. But it never does. Instead, it just walks on the ground, and that’s where it will remain, if it even survives as all.

What the metamorphosis of a butterfly teaches us is that struggle is necessary for survival. As the butterfly pushes through a small opening at the bottom of the chrysalis, the fluid from its body is sent to the wings, making the butterfly’s wings strong enough to support its eventual flight.

This is the tough-love lesson those students – and all of us – need to hear when times get challenging. It’s the hard that makes us great. Just like the butterfly must fight against its cocoon to develop wings solid enough to fly, so too do people need to experience adversity to grow strong enough to overcome it. Remember, it is not what struggles happen during our lives that determine how well we’ve lived. It is what we choose to do next during those unexpected times of struggle that defines our character and determines our happiness.

In other words, we must develop grit. In author Paul Tough’s book, How Children Succeed, the journalist says that using IQ and academic success as a predictor of future accomplishment is wrong. Through exhaustive research, he discovers that noncognitive skills like gratitude, optimism, curiosity, and grit are far better predictors of high achievement.

So, what’s the message? When it comes to success, it doesn’t really matter what other people say, or even how they perceive you. It doesn’t matter what talent you’re born with or what skills you acquire early in your career. It doesn’t even matter whether the economy is strong or weak, or what the market is doing today and where it’s going tomorrow. What matters is that you understand there’s no substitute for hard work. As the saying goes, if you’re interested in being successful, you’ll do what’s convenient, but if you’re committed to being successful, you’ll do whatever it takes. Basketball coach Tim Notke said, “Hard work beats talent when talent doesn’t work hard.” Your competition may have more innate talent than you do, but tell yourself they’ll never outwork you. That’s tough love. That’s the chrysalis you’ll have to break on your own. Because in the end, the only one who can determine how high you’ll really fly is you.

Thoughts on Leadership: Lessons from Damar Hamlin

By Gino Blefari:

This week my travels find me starting Monday with an early morning Berkshire Hathaway Energy call followed by seven WIG calls. On Tuesday, I traveled to Dallas for Berkshire Hathaway HomeServices Sales Convention 2023 video shoots and speech coaching, which continued into Wednesday. Also on Tuesday, the Swanepoel Power 200 list was released.  Congratulations to all the extraordinary leaders who were recognized on the list this year!

Today, I’m home and I have one incredible leadership story on my mind: Damar Hamlin.

Read more: Thoughts on Leadership: Lessons from Damar Hamlin

On January 2, as football fans watched the Buffalo Bills play the Cincinnati Bengals, 24-year-old Bills safety Hamlin tackled Bengals wide receiver Tee Higgins during the final moments of the first quarter. An ESPN correspondent broadcasting the game described what happened next: “[Hamlin] made a hit, he got up, took a couple of steps and then just fell to the ground.” 

The response was immediate. First, the players knelt over Hamlin, aware he was in serious distress even before ESPN could identify the player who had collapsed on the field. The first wave of first responders came from the Bills sideline. According to the NFL’s Chief Medical Officer Dr. Allen Sills, when a player is injured, doctors and trainers from that player’s team will be the first to get to the athlete.

“If they get out on the field and they sense that this is a significant emergency, then they will give a hand signal in addition to the radio signal,” Sill explained. “It’s basically an all-call, meaning everyone come.”

During that Monday night game, everyone came, including the code leader, who is responsible for taking charge in an emergency. Sills continued to explain the medical response protocol: “If there is a cardiac arrest, who’s going to lead?” he said. “Who’s going to be the captain of the ship in that moment to make determinations, decisions about various aspects of the resuscitation?”

In the NFL, those leadership questions are critical; the answers could be the difference between life and death. It’s why the choreography of emergency response is planned before every NFL game, from preseason games to the Super Bowl.

Before kickoff, a 60-minute meeting of medical personnel takes place where the emergency action plan is reviewed, discussed and committed to, and most importantly a code leader (the person in charge should a medical emergency occur) is acknowledged by the medical team – you could almost call it an NFL-style emergency response WIG meeting. This code leader acknowledgement is fairly new to NFL protocol but vital to the success of any emergency medical operation; with a code leader established prior to every game, there is absolutely no question who will lead in a crisis.

That pivotal change potentially saved Hamlin’s life and gave him a fighting chance to live.

And fight he did, and continues to do, with the support of the entire NFL – and the world – on his side. Another leadership lesson from this story is how quickly everyone came together, no matter what team they played for, what team they rooted for, or even whether they watched football at all. Everyone sent their good vibes for Hamlin to make a speedy recovery.

Following Hamlin’s cardiac arrest, the safety received an outpouring of support. People who didn’t normally post about football were wishing him well on social media and routinely checking for updates on his condition. All 32 NFL teams changed their Twitter profile photos to say “Pray for Hamlin” with his number 3 Bills jersey. Hamlin’s Chasing M’s Foundation Community To Drive, which had a goal of $2,500 in donations, raised $8.7 million from more than 245,900 donations (and counting) that came from around the world.

During Week 18 games, all 32 NFL teams had a pregame moment of support for Hamlin. They also had an outline of “3” (Damar’s number) in each 30-yard line number on the field in either Buffalo Bills Red or Buffalo Bills Blue. Pregame warmup shirts had “Love for Damar 3” written on them, and the Buffalo Bills wore “3” jersey patches.

Then, after about nine days spent in two hospitals, Hamlin was discharged from Buffalo General Medical Center/Gates Vascular Institute. According to ESPN, doctors said they were “ecstatic” about his quick recovery, and Hamlin himself recently tweeted he was “grateful for the awesome care” he received. It’s amazing – and characteristic of a solid leader – to see Hamlin leaning into gratitude during such a challenging time.

So, what’s the message? Dorrian Glenn, Hamlin’s uncle, delivered a powerful statement about the recovery. “A lot of people don’t see how much they’re loved when they’re alive,” he said. “To see that he has a chance to eventually recover and see all the love he’s gotten … it’s gonna mean a lot to him.”

We’re experiencing that now, as Damar recovers and gives us an incredible leadership lesson about gratitude and coming together as human beings for a cause bigger than ourselves. No matter what business we’re in or what team we root for, we are always stronger together.

Thoughts on Leadership: Leadership Lessons from Jim Thorpe

By Gino Blefari:

This week my travels find me kicking off the new year by participating in my regular Berkshire Hathaway Energy call and speaking at Intero’s Academy. I spoke about finding opportunity in chaos, four reasons we aren’t in a housing bubble, 16 ways to thrive in a shifting market, seven types of agents who will get crushed in 2023 (and how to thrive instead), seven daily REALTOR® activities to utilize to have your best year ever, five predictions for 2023 (and how to take advantage of them), seven things top-producing REALTORS® do that you probably don’t do, and more! I also spent the week preparing and organizing for a busy January ahead.

From time to time, people will send me articles they think might be of interest, and this week, I received a text from one of the top agents in the country and a dear friend, Andy Tse of Intero Real Estate Services. He wrote: Have you ever studied Jim Thorpe? This blew me away.

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Thoughts on Leadership: Leadership Lessons from Hawai’i

By Gino Blefari

This week my travels find me in Hawai’i, on my annual post-holidays father-daughter trip. And as I spend quality time with my family in Waikiki, I can’t help but look around and find inspiration in the place we are – this incredible island locale – and share the leadership lessons Hawai’i has taught me.

Read more: Thoughts on Leadership: Leadership Lessons from Hawai’i

Strive to reach the summit.

You might remember the story I shared last year of passing a kidney stone while visiting the Wailea Beach Resort. Once the staff at the hotel found out, they immediately were sending me messages, asking how they could help. Here’s an excerpt from one sent by Samuel Spurrier, director of group sales – “Ginger chews? Gatorade? Our chef is also putting together some assorted teas. Wishing you the best and let me know how I can assist in any way.”

They checked up on me, they were concerned about me, and I was beyond impressed, especially with hotel General Manager Angela Vento, with whom I had the honor of having breakfast with during my stay. She’s one of the few female GMs at a major resort in Maui and her leadership style was influenced by Queen Kapi’olani, one of the last reigning and beloved queens in Hawai’i. Queen Kapi’olani was known for her deep commitment to philanthropy, health, and education for the Hawai’ian people, and in 1890 founded the Kapi’olani Maternity Home. She also lived by a famous Hawaiian proverb, Kulia I Ka Nu’u, defined in a book Angela read called “Managing with Aloha” by Rosa Say. The proverb goes:

Kūlia i ka nu‘u is the value of accomplishment and achievement. The literal translation for Kūlia i ka nu‘u is “strive to reach the summit.” Those who have this value continually pursue improvement and personal excellence. For them, the most satisfying competition is with their previous selves: They consider their life and everything within it to be a work in progress, and they enjoy the effort. ‘Hard work’ is good work when it employs the energies of striving and reaching higher.

Lead with humility.

It’s difficult to talk about Hawaiian leadership inspiration without referencing the great Duke Kahanamoku, whose life and achievements serve as a veritable blueprint for leadership excellence. A gold-medal-winning Olympic swimmer and champion surfer, “The Duke” was the first to remind his fans that no matter how famous he got, he was always one of them, a citizen of Hawai’i who worked hard for every accolade he received. In June 1925, when a fishing boat capsized in Newport Beach, California during a tremendous swell, a 34-year-old Duke, who happened to be watching from the beach, sprang to action, using his superior swimming skills and surfboard – allegedly weighing more than 200 pounds – to complete a daring rescue. He was able to save eight fishermen and his friends saved four more in an act that was hailed “superhuman.” But when the reporters descended on the beach to ask Duke about his epic rescue, he was nowhere to be found. With characteristic humility, he had left the scene before the media arrived.

Get it done.

Dr. Donnie Thompson, former University of Hawai’i women’s director of athletics, Martin Luther King Jr. Commission chair in Hawai’i and the first woman to serve as Superintendent of Education for the state of Hawai’i, once said: “Anything worth having is worth having now.”

That sense of immediacy and action may have propelled Dr. Thompson to become a pioneering force in women’s athletics throughout Hawai’i. She helped start the University of Hawai’i women’s sports program and in 1961, was the university’s first women’s track and field coach, making history as the first African American to serve as a coach for women in any National Collegiate Athletic Association (NCAA) Division 1 institution. By 1972, Dr. Thompson was named head of the athletics program. Immediately, she expanded the program from its then-two-sport offerings for women athletes into eight sports and expanded the scholarship program for women to 30 scholarships. Under her leadership, the University of Hawai’i women’s volleyball team won its highest national honors, putting women’s sports (and women athletes in Hawai’i) on the map for good.

So, what’s the message? Sure, it’s fun to travel somewhere beautiful and recharge for your next sprint but the next time you take a trip, you might consider doing a little research into what makes that place special. Chances are, like I did in Hawai’i, you’ll find leadership inspiration to inspire you anew. And speaking of new, here’s wishing you a very happy New Year!

Thoughts on Leadership: Leadership Lessons from St. Nick

By Gino Blefari

This week my travels find me starting Monday with my typical WIG calls. On Tuesday, I had an early morning Berkshire Hathaway Energy weekly executive team meeting followed by succession planning calls, which continued into Wednesday. On Wednesday, I participated in HomeServices of America’s December corporate team gathering and today, I sit down to write this post to you.

There’s no such thing as a gingerbread cookie-cutter template for the perfect leader. All leaders are different and have their unique strengths. However, leaders do share several traits: They inspire, they motivate, they lead by example, and they spread joy and cheer to every member of their team.

Read more: Thoughts on Leadership: Leadership Lessons from St. Nick

And what better leader to find inspiration from than Old St. Nick? He balances quite a lot on his sleigh and this year had to manage the North Pole through a shifting marketplace, but everything he does, he does with jolly good cheer.

St. Nick abides by the four disciplines of execution. First, he focuses on his Wildly Important Goals: bringing cheer to everyone around the world and putting smiles on our faces during the holiday season. Second, he acts on his lead measures. He loads his sleigh, maps out his gift-giving route and slides down chimneys to deliver gifts. Third, he keeps a compelling scoreboard, checking his list twice and keeping score of who’s been naughty and who’s been nice. Finally, he creates a cadence of accountability by meeting with his elves once per week all year long. During these meetings, his elves announce how many toys they’ve assembled that week and how many they’ll commit to assemble in the week ahead. (“This week I made 10 LEGO sets, five bicycles and two yo-yos, and next week I’ll make 12 LEGO sets, seven bicycles and three yo-yos …”)

He’s jolly. Leadership is about maintaining a positive mindset, and you can’t get much more positive than the always-smiling St. Nick. Maybe part of his jolly attitude comes from always giving back to others. Humans (even St. Nick!) are hard-wired to have positive responses to giving back. After we complete a kind act, our brain’s pleasure sensors are activated and our bodies release feel-good endorphins, which has been called a “helper’s high.” Over time, giving back can even reduce overall stress levels, which is good news for St. Nick because he’s dealing with a lot of moving (toy) parts each holiday season.

He’s a master at time management. Deliver presents to children across the world? Check. Do it all before the sun rises and the hot cocoa is on the stove? Check. If St. Nick’s time isn’t managed properly, he can’t succeed at his job, shimmying down chimneys and delivering presents across the world in the span of a single night.

He knows how to achieve team chemistry. St. Nick manages a huge staff of elves and reindeer! Each one has an assigned task, and St. Nick knows that the holiday season can’t happen unless there’s perfect holiday chemistry within the team. Here’s that famous passage from The Boys and the Boat, modified with holiday cheer:

“There is a thing that sometimes happens in [a sleigh] that is hard to achieve and hard to define. Many [sleigh riders], even winning [sleigh riders], never really find it. Others find it but can’t sustain it. It’s called ‘swing.’ It only happens when all [reindeer] are [flying] in such perfect unison that not a single action by any one is out of sync with those of all the others. It’s not just that the [reindeer] [dip and soar] through the [night sky] at precisely the same instant. [Thirty-two reindeer legs] must begin to pull, [sixteen antlers] must [be perfectly aligned], eight [reindeer] bodies must begin to slide forward and backward, eight [reindeer] backs must bend and straighten all at once. Each minute action – each subtle turning of [the sleigh] – must be mirrored exactly by each [reindeer], from one end of the [sleigh] to the other. Only then will the [sleigh] continue to run, unchecked, fluidly and gracefully between [homes as St. Nick delivers his presents]. Only then will it feel as if the [sleigh] is a part of each of them, moving as if on its own. Only then does pain entirely give way to exultation. [Sleigh riding] then becomes a kind of perfect language. Poetry, that’s what a good [sleigh’s] swing feels like.”

So, what’s the message? Now that we’re all inspired by St. Nick, let’s end this message with “Simple Abundance“ readings shared by Tammy Maddente, president and general sales manager of First Weber, to her team earlier this week:

  • On the first day of Christmas, I gave to my true loves: The gift of my Undivided Attention
  • On the second day of Christmas, I gave to my true loves: The gift of Enthusiasm
  • On the third day of Christmas, I gave to my true loves: The gift of Creative Energy
  • On the fourth day of Christmas, I gave to my true loves: The gift of Simple Seasonal Pleasures
  • On the fifth day of Christmas, I gave to my true loves: The gift of Tenderness
  • On the sixth day of Christmas, I gave to my true loves: The gift of Good Cheer
  • On the seventh day of Christmas, I gave to my true loves: The gift of Beauty
  • On the eighth day of Christmas, I gave to my true loves: The gift of Communication
  • On the ninth day of Christmas, I gave to my true loves: The gift of Surprise
  • On the tenth day of Christmas, I gave to my true loves: The gift of Wonder
  • On the eleventh day of Christmas, I gave to my true loves: The gift of Peaceful Surroundings
  • On the twelfth day of Christmas, I gave to my true loves: The gift of Joy

Happy Holidays!

Gino

Thoughts on Leadership: Lessons from the World Cup

By Gino Blefari

This week my travels found me starting Monday at home, conducting my typical WIG calls before flying to Orange County. On Tuesday, I participated in the early morning Berkshire Hathaway Energy call followed by the HSF Affiliates Leadership Summit. On Wednesday, the team finished the Leadership Summit, which was followed by the HSF Affiliates holiday luncheon. Today and tomorrow, I’ll host four succession calls from my home office in Northern California, puppy June by my side.

Lately, it seems like everyone has been captivated by the excitement of the World Cup, which began late November and will culminate on December 18. It’s been a whirlwind few weeks in Qatar as countries battle it out for a win. Here are a few lessons inspired by the World Cup:

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Thoughts on Leadership: Lessons from Kona

By Gino Blefari:

This week my travels find me starting off en route to Minnesota for the in-person HomeServices of America CEO/Leadership meeting taking place at the Westin Edina Galleria. From there, I flew home, participated in meetings and sat down to write this post to you … without my beloved Kona by my side.

Kona passed away in my arms earlier this week and as a dedication to a dog that was so much more than a pet, I am writing this week’s Thoughts on Leadership for her. To me, dogs are the greatest pals we can ask for. One of the greatest feelings in the world was coming home from a trip, pulling up to the front door in my Uber and seeing my dog, Kona, through the window, wagging her tail like crazy as I walked up to the house and stepped inside.

Read more: Thoughts on Leadership: Lessons from Kona

It makes you feel so good, so loved by this animal in front of you that your heart can practically burst from the joy of it all. It’s just what dogs do.

The American Kennel Club outlines several science-based benefits of dogs:

  • Dogs reduce feelings of loneliness.
  • Research shows the bond between humans and dogs reduces stress and lowers blood pressure.
  • 10 minutes of petting your dog can reduce cortisol, a major stress hormone.
  • Dogs help us psychologically cope with crises – PTSD in military veterans has been shown to improve when they get a service dog.
  • Dogs encourage us to move – dog owners are 4x more likely to meet daily physical guidelines than non-dog owners.
  • Dogs can improve your photography skills – in a study by Rover, 65% of dog owners said they took more photos of their dog than their significant other!
  • Dogs help us connect – an estimated 40% of dog owners report having an easier time making friends when out with their dog.
  • Dogs make us happier – staring into your dog’s eyes raises your level of oxytocin, the “love hormone.”

And I truly loved my Kona. When I was at Intero she came to work with me every single day; she never missed a day. We’d go to Starbucks together; she’d sit under my desk during meetings when I was working from home. She was just there, a constant, loyal source of unconditional companionship and support.

So, what’s the message? I believe we are connected to our dogs in ways perhaps even science has yet to understand. About a month ago, when Kona started really deteriorating, I was feeling dizzy and off, something just wasn’t right. Of course it wasn’t. Kona was part of me and if she was feeling sick, I was too. When I left for Hawaii, a sense of foreboding followed, like stepping on that plane I knew that this was the beginning of the end.

I moved my return flight up – Kona was in bad condition – and she waited for me to get home, just like she always did on every trip I took before. That sweet, adorable pal of mine – a mainstay at Intero, a regular at Starbucks, a curled-up sleeper beneath my desk – waited until I got home to say her final goodbye. And when I did say goodbye to my sweet Kona, I wasn’t just saying goodbye to my dog, I was saying goodbye to my best friend.

P.S. This story has a silver – or golden – lining. I called the place where I originally got Kona to let them know how great of a dog she was and offhandedly during our conversation happened to ask, “Do you by any chance have an F1 Half-Golden, Half-Miniature Poodle puppy?” And the breeder pauses then says, “You know, as a matter of fact we have a whole litter of puppies right now!” And because I knew somehow this news was Kona smiling down on me from the great dog park in the sky, I said, “Can you just check if they might be related to Kona?” And guess what? The breeder replied: “They are. The parents of Kona were Toby and Goldy and the father of the litter is Cody, the grandson of Toby.” Right then and there I decided I’m going to get one of the girl puppies … and I was thinking of naming her Kona. What do you think I should name her?

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